Citadines Connect Georgetown Penang

Hotel with outdoor pool, near KOMTAR

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Where to?

Dates

August 2025

September 2025

Overview
Rooms
Location
Policies

In the heart of Downtown George Town, Citadines Connect Georgetown Penang offers a serene retreat. Unwind in the Japanese garden, take a dip in the outdoor pool, or stay active at the gym. With free WiFi and multilingual staff available to assist you.

Excellent

Popular amenities

Parking available
Pool
Pet-friendly
Non-smoking
Gym
24/7 front desk

Main amenities (12)

Daily housekeeping
Outdoor pool
Breakfast available
Free area shuttle
Fitness centre
24-hour front desk
Coffee/tea in a common area
Air conditioning
Garden
Water dispenser
Multilingual staff
Bike hire

Feel at home (6)

Children stay free
Private bathroom
Television
Garden
Daily housekeeping
Lift

includes taxes & fees

25 Aug - 26 Aug

Room options

Check availability for these dates

Tonight

Jul 31 - Aug 1

Tomorrow

Aug 1 - Aug 2

All rooms

1 bed

2 beds

3+ beds

Showing 20 of 20 rooms

Down duvets, in-room safe, individually decorated

Deluxe Loft, 2 Bedrooms

Highlights

Individually furnished

Individually decorated

Air conditioning

Smart TV

Down duvet

Bidet

Hairdryer

Private bathroom

88 sq m
City view
Sleeps 4
2 Single Beds and 1 King Bed

Executive Studio

Very good

Highlights

Individually furnished

Individually decorated

Air conditioning

Smart TV

Down duvet

Bidet

Hairdryer

Private bathroom

26 sq m
City view
Sleeps 2
1 King Bed

Executive Studio (with View)

Highlights

Individually furnished

Individually decorated

Air conditioning

Smart TV

Down duvet

Bidet

Hairdryer

Private bathroom

26 sq m
Sleeps 2
1 King Bed

Classic Studio

Highlights

Individually furnished

Individually decorated

Air conditioning

Smart TV

Down duvet

Bidet

Hairdryer

Private bathroom

36 sq m
City view
Sleeps 2
1 King Bed

Executive Room, 2 Bedrooms

Highlights

Individually furnished

Individually decorated

Air conditioning

Smart TV

Down duvet

Bidet

Hairdryer

Private bathroom

34 sq m
City view
Sleeps 4
2 Single Beds and 1 King Bed

Deluxe Room, Multiple Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Smart TV

Down duvet

Bidet

Hairdryer

Private bathroom

29 sq m
City view
Sleeps 4
2 King Beds

Deluxe Studio, 2 Single Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Smart TV

Down duvet

Bidet

Hairdryer

Private bathroom

21 sq m
City view
Sleeps 2
2 Single Beds

Deluxe Studio

Highlights

Individually furnished

Individually decorated

Air conditioning

Smart TV

Down duvet

Bidet

Hairdryer

Private bathroom

23 sq m
City view
Sleeps 2
1 King Bed

Executive Studio, 2 Single Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Smart TV

Down duvet

Bidet

Hairdryer

Private bathroom

26 sq m
City view
Sleeps 2
2 Single Beds

Studio, 2 Single Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Smart TV

Down duvet

Bidet

Hairdryer

Private bathroom

22 sq m
Sleeps 2
2 Single Beds

Shower, free toiletries, hair dryer, slippers

Studio Executive Twin

Sleeps 2
2 Single Beds

Studio Executive With View

Sleeps 2
1 King Bed

Studio Deluxe Twin At Block B

Sleeps 2
2 Single Beds

Two-Bedroom Executive Room

Sleeps 4
1 Double Bed and 1 King Bed OR 2 Single Beds and 1 Double Bed

2 Bedroom Deluxe Loft At Block B

Sleeps 4
2 Single Beds and 1 King Bed

Studio Executive

Sleeps 2
1 King Bed

Studio Twin

Sleeps 2
2 Single Beds

Studio Classic

Sleeps 2
1 King Bed

Deluxe Room Double At Block B

Sleeps 4
2 King Beds

Studio Deluxe At Block B

Sleeps 2
1 King Bed

Similar properties

Pool
Airport transfer
Free parking
Free WiFi

includes taxes & fees

24 Aug - 25 Aug

About the area

No. 202 Lebuh Noordin, George Town, Penang, 10300

What's nearby

KOMTAR - 2 min walk - 0.2 km
Penang Times Square - 3 min walk - 0.3 km
1st Avenue Mall - 3 min walk - 0.3 km
Swettenham Pier Cruise Terminal - 3 min drive - 2.3 km
Gurney Drive - 3 min drive - 2.3 km

Getting around

Penang (PEN-Penang Intl.) - 26 min drive
Penang Sentral - 26 min drive
Tasek Gelugor Station - 35 min drive
Free local area shuttle

Restaurants

Starbright Coffee
‪Matcho Cafe - ‬2 min walk
‪Lobby Lounge - ‬3 min walk
‪Four Leaves Bakery - ‬3 min walk
‪Kirin Sushi 麟。日式料理 - ‬2 min walk

About this property

Citadines Connect Georgetown Penang

At Citadines Connect Georgetown Penang, you'll be a short five-minute drive from KOMTAR and Gurney Drive. You can go for a morning swim at the outdoor pool, and visit the fitness centre for a workout. Also, Gurney Plaza and Penang Hill are within a short drive.

Languages

Chinese (Mandarin), English, Malay

At a glance

Hotel size

- 143 rooms
- Arranged over 2 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: anytime
- Minimum check-in age – 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Guests driving to the property should contact this property in advance (e.g. directions)

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
- No cots (infant beds)

Pets

- Pets allowed (2 total, up to 10 kg per pet)*
- Restrictions apply*
- Pets must be supervised
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

- On-site parking is limited
- Height restrictions apply for on-site parking
- Off-site parking within 66 ft (MYR 9 per day)
- Street parking available

Off-site

- Free area shuttle within 2 kilometres

Other information

- Smoke-free property

Property amenities

Food and drink

Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Coffee/tea in a common area
Water dispenser

Travelling with children

Children stay for free (see details)
Free local shuttle

Services

24-hour front desk
Multilingual staff
Bike hire

Facilities

1 building/tower
Built in 2022
Garden
Fitness centre
An outdoor pool
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Water dispenser
Reusable cups only
Outdoor furniture
Traditional architecture

Accessibility

Lift
Lift door width (centimetres): 91
Well-lit path to entrance
Hardwood flooring in room

Room amenities

Be entertained

50-inch Smart TV
Satellite TV channels

Home comfort

Air conditioning
Slippers

Sleep well

Down duvet
Bed sheets provided

What to enjoy

Individually furnished and decorated

Freshen up

Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Desk chair

Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:

A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

Continental breakfast is offered for an extra charge of approximately MYR 35 for adults and MYR 19.50 for children

Pets

Pets are allowed for an extra charge of MYR 500 per accommodation, per night

Parking

Parking is available nearby and costs MYR 9 per day (66 ft away)
Parking height restrictions apply

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting on-site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Citadines Connect Georgetown Penang Hotel

Citadines Connect Georgetown Penang George Town

Citadines Connect Georgetown Penang Hotel George Town

Frequently asked questions

Does Citadines Connect Georgetown Penang offer free cancellation for a full refund?

Yes, Citadines Connect Georgetown Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Citadines Connect Georgetown Penang?

Yes, there's an outdoor pool.

Are pets allowed at Citadines Connect Georgetown Penang?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of MYR 500 per accommodation, per night. Food and water bowls are available.

Is parking offered on site at Citadines Connect Georgetown Penang?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at Citadines Connect Georgetown Penang?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Citadines Connect Georgetown Penang and nearby?

Citadines Connect Georgetown Penang has an outdoor pool and a fitness centre, as well as a garden.

What's the area around Citadines Connect Georgetown Penang like?

Citadines Connect Georgetown Penang is in Downtown George Town, a short 2-minute walk from KOMTAR and 5 minutes' walk from Penang Times Square.

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Citadines Connect Georgetown Penang Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room

Location

Service staff

Lobby

Water

Gyms (public)

Food

10/10 Exceptional

14 Jul, 2025

Value for money

Clean, well-located and well-functioning hotel. Would go here if you plan to spend time outside the hotel - would go elsewhere if you have planned for more time in the hotel.

Henrik, 1-night trip

8/10 Very good

17 Feb, 2025

Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.

Vasily, 2-night trip

8/10 Very good

11 May, 2025

Convenience at the door step

Centrally located and a short walk to Komtar and rest of the attractions. Unfortunately the swimming pool was CLOSED due to pump failure.

James, 2-night trip

10/10 Exceptional

12 Aug, 2024

very pleasant stay , will be back again

Serina, 3-night trip

10/10 Exceptional

25 Feb, 2025

Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.

Chi Hwa, 4-night trip

8/10 Very good

17 Feb, 2025

I would recommend this hotel

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon

Christopher, 5-night trip

6/10 Good

3 Jun, 2025

Jae Shin, 4-night trip

10/10 Exceptional

10 Nov, 2024

Decent size, clean and has nearby mall. Many food options.

Jia Yuan Janet, 2-night trip

8/10 Very good

24 Feb, 2025

Basically everything is good. Only thing is that neighbors voice can hear loudly from rooms in the vicinity and corridor. Staff are nice..

RYOTA, 2-night trip

10/10 Exceptional

14 Nov, 2024

From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!

Heather Joy, 11-night trip

6/10 Good

6 Jan, 2025

So far so good

Man Wai, 1-night trip

10/10 Exceptional

11 Feb, 2023

The front desk staffs are super friendly and very eager to help. The rooms are nice and modern, the location of the hotel is excellent. Looking forward to my future stay here!

Chi Chong, 1-night trip

10/10 Exceptional

11 Mar, 2024

The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.

Justin, 3-night trip

8/10 Very good

18 May, 2023

Very good stay!! will come back again!

very new hotel, free coffee at the lobby any time of the day.very clean and walking distance to many places. Only the aircon noise is a bit loud, maybe too powerful. Very good water pressure and PILLOWS were perfect!!!

Li Choo, 2-night trip

8/10 Very good

27 Oct, 2024

Close to good food.

A very small room. Space is very limited. The shower water pressure and the temp were inadequate. A thumb up is the good location to good food, the room cleanliness and the hotel provides free filtered water for drinking.

4-night trip

8/10 Very good

3 Nov, 2024

Overall very good experience in the hotel as staff was friendly and check in was smooth and fast. The hotel is also at a very convenient location, walkable to centre of Georgetown and restaurants. Bed was comfortable but wish there was thin and thick pillows to choose from. Shower head was leaking and bathroom door cannot be closed initially during our stay. Housekeeping did not replace hand towels on 2nd day and 3rd day.

3-night trip

10/10 Exceptional

25 Apr, 2024

Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall

Irene, 2-night trip

8/10 Very good

28 Feb, 2023

Friendly and helpful staff. Good ambience

Clean, beautiful hotel with modern facilities. Convenient and peaceful area of town. Love it. Add some fresh local blooms in the lobby will be more charming. Some staff can be more discreet and lower her volume when she speak.

4-night trip

8/10 Very good

14 Aug, 2023

Good value!

Great location within walking distance to lots of good food and shopping. The hotel has a charming vibe in line with the cultural heritage of the area yet modern in its amenities. Rooms were quite small but functional and clean. Main complaint was lack of soundproofing. Could clearly hear doors slamming and people talking along the corridor; not great for light sleepers

4-night trip

8/10 Very good

18 Apr, 2023

Soundproofing could be better. Toilet sewage might require some proper cleaning as water was stuck for quite some time after shower

Shi Hua, 1-night trip

6/10 Good

28 Dec, 2024

Average stay

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!

Glen, 4-night trip

6/10 Good

4 Feb, 2024

My only concerns were— no alarm clock in the room, hot water is somewhat cold for showering. Also there was no safe in the room so I put a sign on my door— do not disturb — so they don’t have to clean, but somebody opened my door while I was half asleep

Carol, 2-night trip

6/10 Good

26 Dec, 2023

Good Location

I would have given it a 4 star if they had given us a king bed and 2 single beds as indicated during my booking 3 months ahead of check-in. We were given a King bed and a queen bed which is not appropriate for our family of 4 adults. Although they managed to separate the king bed into 2 single beds ( in the bigger master bedroom), the queen bed ( in a very small room) was still positioned next to a wall making it inconvenient for us ( 60plus yrs old ) to get out of bed safely. It was a inconvenience for the older parents. Location is very good as near to shopping malls and restaurants.

3-night trip

6/10 Good

8 Aug, 2023

The check in was easy and fast. The staff was friendly and welcoming. Only thing to improve is to ensure to brief the guest on the facilities like where is the pools and gym and also the free coffee. We were not told of these until we went to found out. Location is quite awkward. A little off from the many good foods (Kimberley street and Penang street). But overall still reachable. The plus point is there is a good local biscuits shop around and a supermarket nearby. Hin Bus depot is also within walking distance. The lighting at the pool can be improve. Quite dark at night. The Aircon in the room was not really controllable. We tried to set it at 25°C but after awhile, it automatically jumps back to default setting. Overall renovation is modern and cozy. Gives a nice welcoming feeling at the lobby.

CHANGYONG, 3-night trip

10/10 Exceptional

29 Jul, 2025

Joanna, 5-night trip

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Citadines Connect Georgetown Penang

Choose dates to view prices

Photo gallery for Citadines Connect Georgetown Penang

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Deluxe Loft, 2 Bedrooms

Deluxe Loft, 2 Bedrooms

Highlights

View all photos for Executive Studio

Executive Studio

Highlights

View all photos for Executive Studio (with View)

Executive Studio (with View)

Highlights

View all photos for Classic Studio

Classic Studio

Highlights

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

Highlights

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds

Highlights

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

Highlights

View all photos for Deluxe Studio

Deluxe Studio

Highlights

View all photos for Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds

Highlights

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds

Highlights

View all photos for Studio Executive Twin

Studio Executive Twin

View all photos for Studio Executive With View

Studio Executive With View

View all photos for Studio Deluxe Twin At Block B

Studio Deluxe Twin At Block B

View all photos for Two-Bedroom Executive Room

Two-Bedroom Executive Room

View all photos for 2 Bedroom Deluxe Loft At Block B

2 Bedroom Deluxe Loft At Block B

View all photos for Studio Executive

Studio Executive

View all photos for Studio Twin

Studio Twin

View all photos for Studio Classic

Studio Classic

View all photos for Deluxe Room Double At Block B

Deluxe Room Double At Block B

View all photos for Studio Deluxe At Block B

Studio Deluxe At Block B

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About the area

What's nearby

Getting around

Restaurants

About this property

Citadines Connect Georgetown Penang

Languages

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet