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Eastin Hotel Penang

Photo gallery for Eastin Hotel Penang

Exterior
Outdoor pool
Deluxe Room, Sea View | Minibar, in-room safe, individually furnished, desk
Lobby lounge
Reception

Overview of Eastin Hotel Penang

Eastin Hotel Penang

4.0 star property
Waterfront hotel with spa, near Queensbay Mall
8.0 out of 10 Very good
8.0/10 Very good

558 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
1 Solok Bayan Indah, Queensbay, Bayan Lepas, George Town, Penang, 11900
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Children's pool
  • 24-hour room service
  • Business centre
  • Limo/town car service
  • 24-hour front desk
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Bayan Lepas
  • Queensbay Mall - 1 min walk
  • KOMTAR - 10 min drive
  • Swettenham Pier Cruise Terminal - 11 min drive
  • Padang Kota Lama - 11 min drive
  • Penang Hill - 13 min drive
  • Gurney Drive - 12 min drive
  • Gurney Plaza - 13 min drive
  • Ferringgi Beach - 45 min drive
  • AEON Mall Bukit Mertajam - 25 min drive
  • ESCAPE Adventureplay - 32 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 15 min drive
  • Penang Sentral - 25 min drive

Restaurants

  • Hoshino Coffee - 2 min walk
  • Restoran NS Nasi Kandar - 2 min walk
  • Sushi Tei - 2 min walk
  • Miga Korea BBQ 미가 味家 - 2 min walk
  • Go Noodle House 有间面馆@Queensbay Mall - 2 min walk
Map

About this property

Eastin Hotel Penang

Eastin Hotel Penang puts you only 4.9 mi (7.8 km) from the airport, and 0.1 mi (0.1 km) from Queensbay Mall. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body scrubs. Other features of this upmarket hotel include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers say good things about the helpful staff and location.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 328 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property.
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Uncovered on-site valet parking (MYR 20.00 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Danai Spa. Services include facials, body scrubs and body treatments. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 50 for adults and MYR 25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Parking

  • Uncovered valet parking costs MYR 20.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Eastin
Eastin Hotel
Eastin Hotel Penang
Eastin Penang
Eastin Penang Hotel
Hotel Eastin
Hotel Eastin Penang
Penang Eastin
Penang Eastin Hotel
Penang Hotel Eastin
Eastin Hotel Penang Bayan Lepas
Eastin Hotel Penang George Town
Eastin Penang George Town
Eastin Hotel Penang Hotel
Eastin Hotel Penang George Town
Eastin Hotel Penang Hotel George Town

Frequently asked questions

Does Eastin Hotel Penang offer free cancellation for a full refund?
Yes, Eastin Hotel Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Eastin Hotel Penang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Eastin Hotel Penang?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Eastin Hotel Penang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Eastin Hotel Penang?
Yes, there's free self parking.
What are the check-in and check-out times at Eastin Hotel Penang?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability).
What is there to do at Eastin Hotel Penang and nearby?
Eastin Hotel Penang has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Eastin Hotel Penang?
Yes, there's an on-site restaurant.
What's the area around Eastin Hotel Penang like?
Eastin Hotel Penang is located on the waterfront in Bayan Lepas, a short 1-minute walk from Queensbay Mall. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

7.9/10

Amenities

7.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

6/10 Good

Room size
I was disappointed with the size of the room. We had a king-size bed and the size of the room is comparable with the hotels in Hong Kong. Not much moving space when you had 2 suitcases and cabin bags.
Seng Weng, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Was held up at the reception for more than an hour
Roger S L, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Phillip, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Joydeep, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Comfortable room and decent buffet bf
Comfortable stay walking distance to Queensbay Mall and surrounding amenities. Coffee machines placed wrongly at the front and also slow to dispense, have option for strong brewed coffee that guests can pour ourselves.
Dave, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Ok
Heng Min, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

Aylwin K H, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tee Keong, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Near to Airport & Mall
Clean & comfortable. Near to Queen Bay Mall. Near to airport & local eatery + pub.
3-night business trip
Verified Hotels.com guest review