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Luxfort 118 Service Suites

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Two-Bedroom Suite | Individually furnished, desk, laptop workspace, blackout curtains
Indoor pool, pool loungers
Indoor pool, pool loungers
Individually furnished, desk, laptop workspace, blackout curtains
View from room

Overview of Luxfort 118 Service Suites

Luxfort 118 Service Suites

3.0 star property
George Town aparthotel with 1 indoor pools, connected to a shopping centre

8.6/10 Fabulous

79 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
118, Island Plaza, Jalan Tanjong Tokong, George Town, Penang, 10470

Guests rated this location 8.1/10 - Very good

Main amenities
  • 30 apartments
  • Weekly housekeeping
  • Restaurants
  • Indoor pool
  • Fitness centre
  • Spa tub
  • 3 coffee shops/cafes
  • Airport shuttle
  • Air conditioning
  • Corner/local shop
  • ATM/banking services
  • Laundry service
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom

Room options

About this area

What's nearby

  • In Tanjung Bungah
  • Gurney Drive - 2 min drive
  • Gurney Plaza - 6 min drive
  • KOMTAR - 15 min drive
  • Ferringgi Beach - 27 min drive
  • Penang Hill - 28 min drive
  • Queensbay Mall - 27 min drive
  • ESCAPE Adventureplay - 34 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 45 min drive
  • Penang Sentral - 41 min drive
  • Sungai Petani Station - 48 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Edo Ichi Japanese Cuisine 江戶一日本料理 - 2 min walk
  • The Coffee Bean & Tea Leaf - 2 min walk
  • Kannichikan Yakiniku Restaurant - 2 min walk
  • KFC - 3 min walk
  • Savour Bakery - 2 min walk
Map

About this property

Luxfort 118 Service Suites

Placing you 3.8 mi (6.1 km) from KOMTAR and 6.1 mi (9.8 km) from Penang Hill, Luxfort 118 Service Suites offers an airport shuttle (available 24 hours) for MYR 80 per vehicle. Guests can indulge in massages and enjoy Japanese cuisine at Edo Ichi, which is open for lunch and dinner. An indoor pool and a fitness centre are other highlights, and apartments offer conveniences such as kitchenettes and washers/dryers. The pool and overall comfort get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2 PM until 9:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 9:30 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Indoor pool
  • Sunloungers
  • Hot tub
  • Massages

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed

Restaurants on site

  • Edo Ichi

Kitchenette

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • 1 restaurant and 3 coffee shops

Bedrooms

  • Bed sheets provided
  • Extra-futon mattress (surcharge)

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer
  • Free toiletries
  • Bidet

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 32-inch LCD TV with satellite service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Sign language-capable staff
  • Soundproofing
  • Visual alarms in hallways
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Corner/local shop
  • On-site shopping
  • Hair salon
  • Gift shop/newsstand
  • ATM/banking services

Location highlights

  • Connected to a shopping centre
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness centre
  • Fitness facilities nearby (discounted access)
  • Aerobics classes on site
  • Pilates classes on site

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 30 rooms
  • 12 floors
  • 1 building
  • Built in 2013
  • Individually furnished

Special features

Dining

Edo Ichi – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 80 per vehicle (one-way)
  • Futon beds are available for MYR 30 per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

118 Luxfort
118 Service
Luxfort
Luxfort 118
Luxfort 118 Service Suites
Luxfort 118 Service Suites Apartment
Luxfort 118 Service Suites Apartment Penang
Luxfort 118 Service Suites Penang
Service 118
Service Suites
Luxfort 118 Service Suites Penang/Tanjung Tokong
Luxfort 118 Service Suites Apartment George Town
Luxfort 118 Service Suites George Town
Luxfort 118 Service Suites Ge
Luxfort 118 Service Suites Aparthotel
Luxfort 118 Service Suites George Town
Luxfort 118 Service Suites Aparthotel George Town

Frequently asked questions

Does Luxfort 118 Service Suites offer free cancellation for a full refund?
Yes, Luxfort 118 Service Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Luxfort 118 Service Suites?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Luxfort 118 Service Suites?
Yes, there's an indoor pool.
Are pets allowed at Luxfort 118 Service Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Luxfort 118 Service Suites?
Yes, there's free self parking.
Is an airport shuttle service offered by Luxfort 118 Service Suites?
Yes, an airport shuttle is available. The charge is MYR 80 per vehicle one-way.
What are the check-in and check-out times at Luxfort 118 Service Suites?
You can check in from 2 PM - 9:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Luxfort 118 Service Suites and nearby?
On-site recreation at Luxfort 118 Service Suites includes aerobics and pilates. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Luxfort 118 Service Suites also has a fitness centre.
Are there restaurants at or near Luxfort 118 Service Suites?
Yes, Edo Ichi offers Japanese cuisine.
Does Luxfort 118 Service Suites have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around Luxfort 118 Service Suites like?
Luxfort 118 Service Suites is in Tanjung Bungah, a short 17-minute walk from Straits Quay Mall.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.5/10

Staff & service

8.8/10

Amenities

8.5/10

Property conditions & facilities

Reviews

10/10 Exceptional

Joyce, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place to stay, highly recommended
vin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Mid Week Romantic Sneak
Beginning with communication from Jason alerting us to early check-in to checkout the next day, everything is fine. We wish we would have discovered this location sooner. We enjoyed the comfortable room complete with amenities. Despite being in a room facing the Tanjong Tokong road our room was surprisingly quiet. Lunch at Ido Ichi in the building then dinner just across the street at No Eyed Dear. 2 of our favorite restaurants made our day & evening complete.
Gerry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Siti, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It's a nice and well-equipped property. Though exterior it kind of look like and seasoned building, but accommodation is well maintain and updated. Also, I accidentally left by daughter's favourite water bottle after checked out. The reception is kind enough to help me ship the bottle back to me safely. Kudos!
Ben, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great service at check in Apartment and pool very clean Great location Bus to most parts of Penang leaves from front of building Supermarket coffee shop chemist Money changer in building ATM across the road Highly recommend Omara on front desk was so lovely
Donna, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

have been staying there for 2nd time, Customer service officer provided good services and support. I like the washer with dryer facilities.
3-night family trip
Verified Expedia guest review

8/10 Very good

Tan, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Very good services from the counter but no room services. I am pleased with the customer service by one of the lady colleague. She is very helpful. Might think of providing some Room Services like clearing the rubbish and changing the bath towel.
Jenny, 2-night family trip
Verified Expedia guest review

8/10 Very good

everything was okay :) clean friendly people, good swimming pool....
4-night romance trip
Verified Expedia guest review