DoubleTree Resort by Hilton Hotel Penang

Photo gallery for DoubleTree Resort by Hilton Hotel Penang

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2 outdoor pools, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas
2 outdoor pools, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas
2 outdoor pools, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas
Balcony

Overview of DoubleTree Resort by Hilton Hotel Penang

DoubleTree Resort by Hilton Hotel Penang

5.0 star property
5-star beach hotel with restaurant, near TeddyVille Museum

8.2/10 Very good

645 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is S$86
Price available on 29/06/2022
Map
56 Jalan Low Yat, Batu Ferringhi, George Town, Penang, 11100
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Sofa bed
  • Refrigerator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Tanjung Bungah
  • Ferringgi Beach - 25 min walk
  • Floating Mosque of Tanjung Bungah - 4 min drive
  • Batu Feringghi Night Market - 3 min drive
  • Penang Avatar Secret Garden - 12 min drive
  • Straits Quay Mall - 12 min drive
  • Teluk Bahang Beach - 14 min drive
  • Gurney Drive - 15 min drive
  • Gurney Plaza - 18 min drive
  • ESCAPE Adventureplay - 16 min drive
  • Arulmigu Balathandayuthapani Temple - 27 min drive

Getting around

  • Penang Intl. Airport (PEN) - 43 min drive
  • Penang Sentral - 53 min drive

About this property

DoubleTree Resort by Hilton Hotel Penang

DoubleTree Resort by Hilton Hotel Penang is a great choice for your beach stay in George Town. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials, and mani/pedis. Offering garden views, Makan Kitchen serves international cuisine and is open for breakfast, lunch, and dinner. There's a free kid's club and a poolside bar, and in-room conveniences at this luxurious hotel include sofa beds and refrigerators. Fellow travelers like the helpful staff and family-friendly amenities.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 316 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (MYR 3 per day; includes in/out privileges)
  • Onsite valet parking (MYR 30 per stay)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's menu

What to do

  • Golfing
  • Beach nearby

Working away

  • 5 meeting rooms
  • Computer station
  • Conference center (4960 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Wheelchair-width doorways
  • Stair-free path to entrance

Languages spoken

  • Arabic
  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • IPod docking station
  • 40-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, and manicures and pedicures.

Dining

Makan Kitchen - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Foodstore - This coffee shop specializes in local cuisine and serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 58 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs MYR 3 per day with in/out privileges
  • Valet parking costs MYR 30 per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Resort Hilton Hotel Penang George Town
Doubletree By Hilton Penang
DoubleTree Resort by Hilton Hotel Penang Hotel
DoubleTree Resort by Hilton Hotel Penang George Town
DoubleTree Resort by Hilton Hotel Penang Hotel George Town

Frequently asked questions

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Great hotel, and away from the city.
Comfortable spacious room. Good breakfast and polite and helpful staff. The location is a little out of the way, we had to use Grab so sometimes it took a long time to get a ride from this location. Overall we enjoyed our stay, highly recommend this hotel.
8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chang, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Chong, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Excellent service but remote location
Excellent and friendly service. Location was a bit remote and not within walking distance to markets or foodcourt.
Hoong, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sangat2 puas hati , berbaloi
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff very friendly and helpful, the breakfast was good but only the fan is out of service, overall very good
Lai Fun, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mohamad, 1-night trip
Verified Hotels.com guest review

6/10 Good

Remote hotel
The hotel is located quite far away from the airport as well as town. No eateries around and waited for some time to get transport as hotel no longer provides shuttle bus. Visited teddy bear museum located in the hotel while waiting for check in at 3pm
PL, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Vincent, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wei Han, 2-night trip
Verified Hotels.com guest review