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AC Hotel by Marriott Penang

Photo gallery for AC Hotel by Marriott Penang

Lobby
Outdoor pool
Suite, 1 Double Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Premium Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Suite, 1 Double Bed, Non Smoking | Living area | LCD TV

Overview of AC Hotel by Marriott Penang

AC Hotel by Marriott Penang

4.0 star property
4-star hotel with outdoor pool, near Queensbay Mall
8.0 out of 10 Very good
8.0/10 Very good

802 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
213 Jalan Bukit Gambir, Bukit Jambul, George Town, Penang, 11950
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness centre
  • Children's pool
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
For families
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Bayan Lepas
  • Queensbay Mall - 33 min walk
  • KOMTAR - 11 min drive
  • Penang Hill - 13 min drive
  • Swettenham Pier Cruise Terminal - 12 min drive
  • Padang Kota Lama - 13 min drive
  • Gurney Drive - 13 min drive
  • Gurney Plaza - 14 min drive
  • Ferringgi Beach - 45 min drive
  • ESCAPE Adventureplay - 31 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 15 min drive
  • Penang Sentral - 26 min drive
  • Free local area shuttle

Restaurants

  • Original Penang Kayu Nasi Kandar Sdn. Bhd - 3 min walk
  • Rainbow Ice Cream Corner - 6 min walk
  • Xiang Yun Vegetarian Hut - 3 min walk
  • KFC - 9 min walk
  • Lobby Cafe - 1 min walk
Map

About this property

AC Hotel by Marriott Penang

AC Hotel by Marriott Penang puts you only 4.4 mi (7.1 km) from the airport, and 1.7 mi (2.7 km) from Queensbay Mall. Guests can take a dip in the outdoor pool or grab a bite to eat at Cafe, which serves breakfast. Other highlights at this upmarket hotel include a 24-hour fitness centre and a children's pool. The helpful staff and airport get good marks from fellow travellers.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 423 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Express check-in available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Coffee shop

Travelling with children

  • Children's pool
  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (6359 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 24-hour fitness centre
  • An outdoor pool
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 120
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Lever door handles

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Cafe – This buffet restaurant only serves breakfast.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 42 per person

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.

Frequently asked questions

Does AC Hotel by Marriott Penang offer free cancellation for a full refund?
Yes, AC Hotel by Marriott Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AC Hotel by Marriott Penang?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at AC Hotel by Marriott Penang?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at AC Hotel by Marriott Penang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at AC Hotel by Marriott Penang?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at AC Hotel by Marriott Penang?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Express check-in is available.
What is there to do at AC Hotel by Marriott Penang and nearby?
AC Hotel by Marriott Penang has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near AC Hotel by Marriott Penang?
Yes, there's an on-site restaurant, Cafe.
What's the area around AC Hotel by Marriott Penang like?
AC Hotel by Marriott Penang is in Bayan Lepas, a short 11-minute walk from RECSAM and Institute Pendidikan Guru. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

7.7/10

Amenities

7.9/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

2/10 Poor

Kweok, 3-night trip
Verified Hotels.com guest review

8/10 Very good

If it is sound Prof will be better to us.
Chong, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rubini, 1-night trip
Verified Expedia guest review

8/10 Very good

Not alot to do or see in the area.
Lily, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clean, modern & cool! Just missing room service!
Verified Expedia guest review

8/10 Very good

Clean and Tidy.
Verified Expedia guest review

10/10 Exceptional

Raina Azene, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Spacious and generous with the bath gel and shampoo. Staff was helpful too. However, property is old and the suite we had was at a dark corner and family found the stay very uneasy and unsafe.
Helen, 1-night family trip
Verified Expedia guest review

6/10 Good

Review of Hotel Stay Nov 2022 by Singapore Family
Room was okie and comfortable until there was smoke smell in the room. It got so bad that on the 3rd day morning we were woke up by the smoke smell. It was obvious people are smoking in the room. Requested for a change of room and it was immediately changed. But near midnight, water started to pour from the ceiling room near the entrance of the walkway. Feedback was given to the reception who responded that they will send the maintenance which never turned up. The water poured from the false ceiling at the light bulb area and lafted for 30mins. It was a horrible stay despite the hotel service of the front desk staff was good. The hotel breakfast was decent as well.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

Wong, 5-night trip
Verified Expedia guest review