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Room options

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

At a glance

Hotel size

  • 195 rooms
  • Arranged over 9 floors


  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Co-working spaces


  • 24-hour front desk
  • Multilingual staff


  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPad
  • IPod docking station
  • LED television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge


  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry







Staff & service




Property conditions & facilities




10/10 Exceptional

Comfortable, Clean, and Chill
This is the second CitizenM I have stayed at. I found San Francisco CitizenM consistent with my stay in Brickell FL. Checkin and out is easy, everything I need, clean and comfortable. Staff are relaxed, but attentive. I like that unlike your standard hotel you don't have door men trying to take your easy roll non heavy suitcase so you are then feel obligated to tip for something you didn't want, they provide quality of only what you need. The breakfast!! I am a fairly clean eatter, and I like that CitizenM provided this option- no hidden sugars in their food e.g. they had plain yogurt opposed to vanilla yogurt, bread option without honey (Euro style). They still had pastry options for those wanting a treat. CitizenM is becoming a go to for me. Just consistently comfortable, clean, and chill vibe.
Kristine, 2-night trip
Verified guest review

10/10 Exceptional

Sébastien, 8-night trip
Verified guest review

10/10 Exceptional

Kevin Shawn, 3-night trip
Verified guest review

10/10 Exceptional

Wonderful stay!
I stayed here pre and post surgery, and I must say…I DEFINITELY a made the right choice in hotels. A friend had recommended it to me, and I couldn’t be more grateful. Friendly staff (especially Oscar!!!), accommodating and helpful. The breakfast on site was delicious. Rooms were super clean. The accessible room that I booked post surgery was just wonderful. Highly recommend!
Misty, 2-night trip
Verified guest review

4/10 Fair

Very poor!
Eknath, 2-night trip
Verified guest review

6/10 Good

Nice but very small
First appearance was really clean but once we got into our room it was so small it was literally just enough room for one person kind of reminded me of a hostel personally I like something a little more spacious the room was very very clean there was no parking at the hotel whatsoever we had to walk four blocks to a secure parking lot because of all the break-ins. We were literally two blocks away from Zombieland where there were nothing but homeless and lots of drug users. I did like the shower pressure but the shower itself and the bathroom was so small it reminded me of a cruise ship restroom
Denise, 3-night trip
Verified guest review

10/10 Exceptional

Cheyanne, 1-night trip
Verified guest review

10/10 Exceptional

Miguel, 2-night trip
Verified guest review

10/10 Exceptional

1-night trip
Verified guest review

8/10 Very good

J G, 1-night business trip
Verified guest review