citizenM San Francisco Union Square, San Francisco - Updated Price, Reviews & HD Photos

Room options

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

14 sq m
Sleeps 2
1 King Bed

At a glance

Hotel size

195 rooms
Arranged over 9 floors

Arriving/Leaving

Check-in time from 2:00 PM until midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi and wired Internet access in public areas
Free WiFi in rooms

Parking

No on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Water dispenser

Travelling with children

Children stay for free (see details)

Working away

24-hour business centre
Co-working spaces

Services

24-hour front desk
Multilingual staff

Facilities

1 building/tower
Built in 2021
Safe-deposit box at front desk
Television in common areas
Communal living room
24-hour fitness centre
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Lever door handles
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

IPad
IPod docking station
LED television
Cable TV channels

Home comfort

Climate-controlled air conditioning and heating
Iron/ironing board

Sleep well

Soundproofed rooms
Premium bedding
Pillow-top mattress

Freshen up

Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free WiFi
Phone

Food and drink

Fridge

Housekeeping (on request)
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

19 September 2023

Comfortable, Clean, and Chill

This is the second CitizenM I have stayed at. I found San Francisco CitizenM consistent with my stay in Brickell FL. Checkin and out is easy, everything I need, clean and comfortable. Staff are relaxed, but attentive. I like that unlike your standard hotel you don't have door men trying to take your easy roll non heavy suitcase so you are then feel obligated to tip for something you didn't want, they provide quality of only what you need. The breakfast!! I am a fairly clean eatter, and I like that CitizenM provided this option- no hidden sugars in their food e.g. they had plain yogurt opposed to vanilla yogurt, bread option without honey (Euro style). They still had pastry options for those wanting a treat. CitizenM is becoming a go to for me. Just consistently comfortable, clean, and chill vibe.