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citizenM San Francisco Union Square

Photo gallery for citizenM San Francisco Union Square

Interior detail
Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk
Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk
Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk
Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Overview of citizenM San Francisco Union Square

citizenM San Francisco Union Square

4.0 star property
4-star hotel with restaurant, near Moscone Convention Center

9.4/10 Exceptional

222 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
Map
72 Ellis Street, San Francisco, CA, 94102
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • 24-hour fitness centre
  • Coffee shop/cafe
  • 24-hour business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Water dispenser
  • Multilingual staff
  • TV in a common area
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift

Room options

About this area

What's nearby

  • In Union Square
  • Moscone Convention Center - 9 min walk
  • Oracle Park - 24 min walk
  • Lombard Street - 32 min walk
  • Pier 39 - 34 min walk
  • Chase Center - 35 min walk
  • Union Square - 5 min drive
  • San Francisco Museum of Modern Art - 8 min drive
  • Ghirardelli Square - 13 min drive
  • Alcatraz Island - 16 min drive
  • University of San Francisco - 13 min drive

Getting around

  • San Francisco International Airport (SFO) - 24 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 35 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 12 min drive
  • San Francisco Station - 19 min walk
  • Market St & 4th St Stop - 2 min walk
  • Powell St & O'Farrell St Stop - 2 min walk
  • Market St & Stockton St Stop - 2 min walk

Restaurants

  • Daniel's Cafe - 2 min walk
  • King of Thai Noodle - 2 min walk
  • Dojima Ann - 2 min walk
  • Kuleto's - 2 min walk
  • Cafe Bellini - 3 min walk

About this property

citizenM San Francisco Union Square

At citizenM San Francisco Union Square, you'll be within a 15-minute drive of Pier 39 and Oracle Park. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness centre for a workout. This upmarket hotel is also 0.5 mi (0.7 km) from Moscone Convention Center and 1.6 mi (2.6 km) from Lombard Street. Public transportation is only a short walk: Market St & 4th St Stop and Powell St & O'Farrell St Stop are only steps away.

Languages

English

Cleaning and safety practices

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Co-working spaces

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2021
  • Television in common areas
  • 24-hour fitness centre
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • IPad
  • IPod docking station
  • LED television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 19.95 per person (approximately)
  • Late checkout can be arranged for an extra charge of USD 39 (subject to availability)

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Policies

Noise-free guestrooms cannot be guaranteed.

On-site parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses wind energy, plus eco-friendly cleaning products.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does citizenM San Francisco Union Square offer free cancellation for a full refund?
Yes, citizenM San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at citizenM San Francisco Union Square?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at citizenM San Francisco Union Square on 18 December 2022 start from S$148, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at citizenM San Francisco Union Square?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM San Francisco Union Square?
Sorry, there's no on-site parking at citizenM San Francisco Union Square.
What are the check-in and check-out times at citizenM San Francisco Union Square?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 39 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at citizenM San Francisco Union Square?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
What is there to do at citizenM San Francisco Union Square and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near citizenM San Francisco Union Square?
Yes, there's an on-site restaurant, canteenM. Nearby restaurants include Union Square Sports Bar (3-min walk), Keystone (4-min walk) and Little Delhi (4-min walk).
What's the area around citizenM San Francisco Union Square like?
CitizenM San Francisco Union Square is in Union Square, a short 2-minute walk from Market St & 4th St Stop and 9 minutes' walk from San Francisco Museum of Modern Art.

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

8.9/10

Amenities

9.6/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

orly, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Veronica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Extremely clean, small room but good use of space.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Compact room, awesome location
Small room but clean and not carpeted. Great bar and decent breakfast (but could be more varied) no free coffee/tea in room. no hair conditioner nor body lotion. Weak water pressure.
Candy, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was a very pleasant experience - from check in to the room. It was exactly what I expected. I would definitely stay here again.
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Checkin experience was fast and easy. Room was clean. Perfect for the one night in SF. We parked in the O’Farrell parking garage right next to the hotel and it was super safe and convenient. Would very much recommend .
Rebeca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay! Freddy was the best!
BRUCE, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for Overnight stay
Amazing location. Hassle free check in and check out. The room was small but highly functional. We had a great view of the city as well. It was perfect for our single night stay in San Francisco. We casted movies and shows from our phone - extremely convenient. The iPad controlling everything in the room was really neat too.
1-night trip
Verified Hotels.com guest review