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citizenM San Francisco Union Square

4.0 star property
Central hotel with restaurant, connected to a railway/underground station, near Oracle Park

Choose dates to view prices

In the heart of San Francisco, citizenM San Francisco Union Square offers a modern retreat. Enjoy a meal at canteenM, stay fit in the 24-hour gym, or get work done in the business center. With free WiFi and helpful multilingual staff, previous guests rave about this hotel's convenient location and delicious breakfast.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants
  • Breakfast available
  • 24-hour fitness centre
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front desk safe
  • Water dispenser

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Lift
  • In-room climate control (air conditioning)
The current price is S$200
includes taxes & fees
26 Apr - 27 Apr

Why we love this property

Dining day and night
This hotel boasts a 24-hour restaurant for any-time cravings. A cafe and buffet breakfast round out the delicious dining options.
Dreamy sleep sanctuary
Plush bedding and pillowtop mattresses create a cocoon of comfort. Hydromassage showerheads offer spa-like refreshment after adventures.

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
72 Ellis Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km
  • San Francisco Museum of Modern Art - 6 min walk - 0.6 km
  • Warfield Theatre - 7 min walk - 0.6 km
  • Moscone Convention Center - 8 min walk - 0.7 km

Getting around

  • San Francisco International Airport (SFO) - 28 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 38 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 13 min drive
  • San Francisco Station - 19 min walk
  • Market St & 4th St Stop - 2 min walk
  • Market St & Stockton St Stop - 2 min walk
  • Powell St & O'Farrell St Stop - 2 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Burger King - ‬1 min walk
  • ‪John's Grill - ‬1 min walk
  • ‪Kin Khao - ‬2 min walk
  • ‪Caffé Central - ‬2 min walk

About this property

citizenM San Francisco Union Square

When you stay at citizenM San Francisco Union Square, you'll be in a great location, within a short 10-minute walk of Union Square and San Francisco Museum of Modern Art. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness centre for a workout. Also, Moscone Convention Center and Oracle Park are a short five-minute drive away. Fellow travellers say great things about the comfortable beds and helpful staff. Public transportation is only a short walk: Market St & 4th St Stop and Market St & Stockton St Stop are only steps away.

At a glance

DONE

Hotel size

    • 195 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Co-working spaces

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only

Accessibility

  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 78
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed-captioned TV
  • Grab bar in shower
  • Shower grab bar height (centimetres): 84
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPad
  • LED television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping on request
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22.50 per person
  • Late checkout can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does citizenM San Francisco Union Square offer free cancellation for a full refund?

Yes, citizenM San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM San Francisco Union Square?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM San Francisco Union Square?

Sorry, there's no on-site parking at citizenM San Francisco Union Square.

What are the check-in and check-out times at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at citizenM San Francisco Union Square?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.

What is there to do at citizenM San Francisco Union Square and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM San Francisco Union Square?

Yes, there's an on-site restaurant, canteenM.

What's the area around citizenM San Francisco Union Square like?

CitizenM San Francisco Union Square is in Union Square, a short 2-minute walk from Market St & 4th St Stop and 9 minutes' walk from Moscone Convention Center. Travellers say that the area is walkable and good for shopping.

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Reviews

citizenM San Francisco Union Square Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were excellent with a wide variety of fresh and tasty choices. (38 reviews)
  • The property's gym is great and convenient, with some reviewers describing it as fantastic and nice. (7 reviews)
  • The property's bar and restaurant area was fantastic with friendly and attentive staff and great dining options nearby. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

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Service staff
Location
Bed
Bar
Breakfast
Restaurant
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Reviews

Verified

10/10 Exceptional

Great staff, great location, good food, fun smart controls in rooms
DR Nathaniel, 3-night trip
Verified

10/10 Exceptional

amazing stay perfect home away from home
Yvette, 2-night trip
Verified

10/10 Exceptional

Great location!
Hunter, 4-night trip
Verified

10/10 Exceptional

I liked the hotel; I would stay again.
Israel Jonathan, 5-night trip
Verified

10/10 Exceptional

Love the stay only issue was cleanliness near window and stains on the bed
Maria, 2-night trip
Verified

10/10 Exceptional

Clean room, kind helpful staff, convenient location.
Nicole, 1-night trip
Verified

10/10 Exceptional

Friendly staff, clean room, great lobby area!
Nora, 6-night trip
Verified

8/10 Very good

Rooms were good, fast elevator, friendly staff.
Grace, 5-night trip
Verified

10/10 Exceptional

Close to Union Square, Moscone Center, and BART. Tiny room but super efficient design. The staff were all fantastic.
Stefan, 1-night trip
Verified

10/10 Exceptional

Great location.
Todd, 4-night trip
Verified

10/10 Exceptional

Enjoyed our stay staff was friendly and helpful! Location was perfect!
Ana, 2-night trip
Verified

10/10 Exceptional

Great and efficient resting place for a short trip.
Jill, 2-night trip
Verified

10/10 Exceptional

Another great stay at CitizenM. I love everything about this hotel. The rooms, staff, location and food.
Omar, 5-night trip
Verified

10/10 Exceptional

Great service, great room!!
Arlindo, 4-night trip
Verified

10/10 Exceptional

Great stay all the way around! Will definitely stay here again!
Jeffrey, 2-night trip
Verified

10/10 Exceptional

Great stay
Matthew Ryan, 3-night trip
Verified

10/10 Exceptional

Room and service was great
Sobhan, 2-night trip
Verified

10/10 Exceptional

Friendly staff, great location
Keaton, 4-night trip
Verified

10/10 Exceptional

Friendly staff!
Sandra, 4-night trip
Verified

8/10 Very good

Clean, comfortable and in a great location. Would stay here again anytime.
Ulgonda, 3-night trip
Verified

10/10 Exceptional

Wonderful, minimalist hotel. Just what you need without the extras and needless price tag. Amazing location and super friendly staff.
Christie, 7-night trip
Verified

10/10 Exceptional

Friendly and helpful staff. Great location. Clean and comfortable bed.
PAJHONGJIT, 3-night trip
Verified

10/10 Exceptional

A very modern and energetic hotel with great staff and atmosphere. The lobby lounge is fun.
Paul, 1-night trip
Verified

10/10 Exceptional

perfect size for solo traveler, great and welcoming staff, good selections for snacks and drinks at the bar, comfy living room area, all in a good location for getting to transit and shopping.
Jill, 1-night trip
Verified

10/10 Exceptional

Just a perfect stay. Clean room, comfortable bed, amazing shower!!
Estela, 1-night trip