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Cititel Penang

4.0 star property
Hotel with indoor pool, near KOMTAR

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Photo gallery for Cititel Penang

Exterior
Restaurant
Desk, blackout curtains, soundproofing, iron/ironing board
Indoor pool
Lobby
In Downtown George Town, Cititel Penang offers a stylish retreat with an indoor pool and restaurant. Enjoy the convenience of free in-room WiFi, unwind at the bar or explore nearby KOMTAR and Swettenham Pier Cruise Terminal. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Electric vehicle charging point
  • Non-smoking
  • Gym

Main amenities (11)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Tour/ticket assistance
  • Reception hall

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • LCD TV
The current price is S$77
includes taxes & fees
12 Jun - 13 Jun

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bidet
Desk
  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bidet
Desk
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bidet
In-room safe
  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bidet
In-room safe
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Desk, blackout curtains, soundproofing, iron/ironing board

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bidet
In-room safe
  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bidet
In-room safe
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room Non smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard king Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe king Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Desk, blackout curtains, soundproofing, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior king Room

Desk, blackout curtains, soundproofing, iron/ironing board

Superior king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe king Room Non smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe king Room Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
66 Jalan Penang, George Town, 10000

What's nearby

  • Georgetown UNESCO Historic Site - 3 min walk - 0.3 km
  • KOMTAR - 12 min walk - 1.1 km
  • Pinang Peranakan Mansion - 14 min walk - 1.2 km
  • Swettenham Pier Cruise Terminal - 17 min walk - 1.5 km
  • Gurney Drive - 3 min drive - 2.7 km

Getting around

  • Penang (PEN-Penang Intl.) - 27 min drive
  • Penang Sentral - 29 min drive
  • Tasek Gelugor Station - 49 min drive

Restaurants

  • ‪Restoran Sup Hameed - ‬1 min walk
  • ‪Kirishima Japanese Restaurant - ‬2 min walk
  • ‪Red Garden Food Paradise & Night Market - ‬3 min walk
  • ‪Kheng Pin Cafe 群賓茶餐室 - ‬1 min walk
  • ‪Higher Ground - ‬3 min walk

About this property

Cititel Penang

At Cititel Penang, you'll be a short five-minute drive from KOMTAR and Gurney Drive. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Also, Gurney Plaza and Penang Hill are within a short drive. Fellow travellers love the helpful staff and location.

Languages

Chinese (Mandarin), English, Japanese, Malay

At a glance

DONE

Hotel size

    • 451 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
    • Secured covered on-site valet parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Winery tours nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 56 per person

Children & extra beds

  • Rollaway beds are available for MYR 85.0 per night

Parking

  • Covered valet parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Frequently asked questions

Does Cititel Penang offer free cancellation for a full refund?

Yes, Cititel Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cititel Penang?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Cititel Penang?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Cititel Penang?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Cititel Penang?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Cititel Penang and nearby?

Cititel Penang has an indoor pool and a fitness centre.

Are there restaurants at or near Cititel Penang?

Yes, there's an on-site restaurant.

What's the area around Cititel Penang like?

Cititel Penang is in Downtown George Town, a short 12-minute walk from KOMTAR and 4 minutes' walk from Georgetown UNESCO Historic Site. Travellers say that the area is walkable and good for shopping.

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Cititel Penang Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Lobby
Restaurant
Bathroom
Breakfast
Food
Attraction
Bed

What guests liked

  • Breakfast options were plentiful and varied with many choices available. (14 reviews)
  • The property is located near many highly-rated restaurants and eateries, with some even within walking distance. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Excellent friendly service and room. Great location. Would highly recommend for the price.
3-night trip

10/10

Great location and excellent servicr
1-night trip

10/10

Great staff, room and breakfast.
1-night trip

8/10

Best thing about the hotel is it's location
2-night trip

10/10

A hotel i would definitely stay at again. The location, the staff were so good and the facilities were exceptional. Definitely a hotel to stay at again once in Penang again.
2-night trip

10/10

Fairly new and comfortable. Staff were friendly and helpful. Only downside is our rooms were not serviced. Location is convenient for exploring George Town heritage area.
2-night trip

10/10

Great staff, good room and good selection breakfast. Would return again.
1-night trip

8/10

Nice property Close to everything
3-night trip

10/10

Great location close to Georgetown restaurants and shopping. The view over the water from the high floors is great.
2-night trip

10/10

Nice and clean , great breakfast
2-night trip

10/10

Friendly staff, large clean room with great view of waterfront, and nice breakfast buffet. Loved location near central Georgetown. Near restaurants and shopping and walkable to most of the top spots in the city.
3-night trip

10/10

Staff was extremely friendly and accommodating. Would recommend!
1-night trip

10/10

We stayed a 5 star hotel prior- and can honestly say the service at Cititel far exceeded the 5 star hotel. Everyone was friendly and accommodating. Great location for food. Only negative is the pool is not enticing- it's too hot there with the enclosed windows.
2-night trip

10/10

Amazing stay. The staff went out of their way to make our stay comfortable. The location is good.
4-night trip

8/10

Friendly reception and they even gave us a sea view room upgrade. Breakfast has good food choices and roti bread was made to order. Building is a bit outdated but overall still clean.
3-night trip

10/10

Great location & we had a great view from our room!
2-night trip

10/10

The staff at this hotel were incredibly welcoming. The rooms were very comfortable and clean. We also loved the convenient location close to the major attractions!
2-night trip

10/10

Very comfortable and convenient. Service and room was great. Will come back for next trips.
4-night trip

8/10

nice hotel
3-night trip

10/10

excellent and convenient location, located near plenty of eateries along Jalan Penang. receptionist and concierge were incredibly friendly, helpful, and knowledgeable. rooms were also very clean.
3-night trip

8/10

The staffs are polite and courteous.
5-night trip

10/10

There are many eating places near the hotel. The staff are very friendly.
2-night trip

10/10

Stayed here many times. Hotel recently renovated very tastefully. Big and varied Breakfast spread. So central to shopping, eats and massages. Enjoyed our stay !
2-night trip

10/10

Hotel is clean and they accommodated my request for the room of my preferences. Appreciate their effort to save the environment by having water dispenser installed and stop issuing bottled water in the room
3-night trip

8/10

Convenient , accesible to areas of interests, friendly staffs, affordable pricing.
2-night trip