The Donatello, San Francisco - Updated Price, Reviews & HD Photos

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Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area | 32-inch LCD TV with cable channels, TV, DVD player

Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living room | 32-inch LCD TV with cable channels, TV, DVD player

Overview
Rooms
Location
Amenities
Policies

3.5-star hotel with spa, near Pier 39

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

Parking available

Free WiFi

Gym

Kitchenette

Non-smoking

Air conditioning

501 Post St, San Francisco, CA, 94102

Guests rated this location 9.6/10 - Exceptional

Main amenities

Housekeeping (on request)
Restaurants and bar/lounge
Full-service spa
Rooftop terrace
Fitness centre
Sauna
Valet parking
Room service
Limo/town car service
Terrace
24-hour front desk
Air conditioning

For families

Kitchenette
Private bathroom
Separate sitting area
Premium TV channels
Terrace
Laundry facilities

Room options

About this area

What's nearby

In Union Square
Moscone Convention Center - 15 min walk
Lombard Street - 25 min walk
Oracle Park - 29 min walk
San Francisco Bay - 31 min walk
Pier 39 - 32 min walk
Chase Center - 41 min walk
Union Square - 1 min drive
San Francisco Museum of Modern Art - 2 min drive
Ferry Building - 3 min drive
Exploratorium - 3 min drive

Getting around

San Francisco International Airport (SFO) - 24 min drive
Oakland, CA (OAK-Oakland Intl.) - 32 min drive
Concord, CA (CCR-Buchanan Field) - 35 min drive
Bayshore Station - 9 min drive
22nd Street Station - 12 min drive
San Francisco Station - 25 min walk
Powell St & Post St Stop - 2 min walk
Powell St & Geary Blvd Stop - 3 min walk
Powell St & Sutter St Stop - 3 min walk

Restaurants

Pinecrest Diner - 2 min walk
Caruso's at The Westin St Francis - 3 min walk
Little Sheep Mongolian Hot Pot - 2 min walk
Cocobang - 2 min walk
Mastro's Steakhouse - 2 min walk

About this property

The Donatello

The Donatello features a rooftop terrace and puts you within a 15-minute walk of Moscone Convention Center. Guests can visit the spa to indulge in deep-tissue massages or aromatherapy, and Zingari serves lunch and dinner. Other features include a bar/lounge, a fitness centre and a sauna. Fellow travellers love the helpful staff and comfortable guest rooms. The property is only a short walk to public transportation: Powell St & Post St Stop is 2 minutes and Powell St & Geary Blvd Stop is 3 minutes.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Hand sanitiser provided

Individually wrapped food options available through room service

This information is provided by our partners.

At a glance

Hotel size

94 rooms
Arranged over 15 floors

Arriving/Leaving

Check-in time from 3:00 PM until anytime
Express check-out available
Minimum check-in age – 18
Check-out time is 10:00 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Covered on-site valet parking (USD 57.0 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Height restrictions apply for on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

Restaurant
Bar/lounge
Room service (limited hours)

What to do

Discount at nearby fitness centre
Bike rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Sailing nearby
Scooter/moped hire nearby
Segway hire/tours nearby

Working away

Computer station

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 1959
ATM/banking
Rooftop terrace
Fitness centre
Full-service spa
Sauna
Massage/treatment rooms

Accessibility

Wheelchair-accessible
Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance

Languages

Chinese (Mandarin)
English
Filipino
Spanish

Room amenities

Be entertained

IPod docking station
DVD player
32-inch LCD TV
Premium cable channels

Home comfort

Air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Down duvet
Premium bedding

What to enjoy

In-room massage
Separate sitting area

Freshen up

Private bathroom
Shower only
Free toiletries
Hairdryer

Stay connected

Desk
Free WiFi
Phone

Food and drink

Mini fridge
Microwave
Kitchenette
Cookware, dishes and utensils

Housekeeping (on request)
In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Zingari – This restaurant serves lunch and dinner.

Fees & policies

Refundable deposits

Deposit: USD 150.00 per stay

Optional extras

Housekeeping is available for an additional fee

Parking

Covered valet parking costs USD 57.0 per night with in/out privileges
Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.This property accepts credit cards. Cash is not accepted.

Also known as

Donatello Hotel

Donatello Hotel San Francisco

Donatello San Francisco

Hotel Donatello

The Donatello Hotel

The Donatello San Francisco

The Donatello Hotel San Francisco

Frequently asked questions

Does The Donatello offer free cancellation for a full refund?

Yes, The Donatello does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at The Donatello?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at The Donatello?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Donatello?

Yes. Valet parking costs USD 57.0 per night.

What are the check-in and check-out times at The Donatello?

You can check in from 3:00 PM - anytime. Check-out time is 10:00 AM. Express check-out and contactless check-out are available.

Is there an on-site casino at The Donatello?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.

What is there to do at The Donatello and nearby?

Have fun with activities such as cycling, hiking and sailing, and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness centre.

Are there restaurants at or near The Donatello?

Yes, there's an on-site restaurant, Zingari.

Does The Donatello have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a microwave, cookware and a coffee maker.

What's the area around The Donatello like?

The Donatello is in Union Square, a short 2-minute walk from Powell St & Post St Stop and 15 minutes' walk from Moscone Convention Center. Travellers say that this hotel is in a good location.

9.0

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness