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Hotel Royal William, Ascend Hotel Collection

3.5 star property
Art Deco hotel with health club, near Quebec City Town Hall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Royal William, Ascend Hotel Collection

Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Exterior
Point of interest
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Housekeeping (on request)
  • Breakfast available
  • Health club
  • Self parking
  • 3 meeting rooms
  • 24-hour front desk
  • Library
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Laundry facilities
  • Coffee/tea maker
The price is S$164
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
HDTV
Renovated in 2020
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

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Best Western Plus City Centre/Centre-Ville
Pool
Pet-friendly
Parking available
Free WiFi
8.4 out of 10, Very good, (1452)
The price is S$178
includes taxes & fees
24 Nov - 25 Nov
Best Western Plus City Centre/Centre-Ville
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About the area

Map
360 boulevard Charest Est, Québec City, QC, G1K3H4

What's nearby

  • Quebec City Convention Center - 11 min walk - 1.0 km
  • Quebec City Town Hall - 20 min walk - 1.7 km
  • Quebec Cruise Terminal - 3 min drive - 2.1 km
  • Quartier Petit Champlain - 3 min drive - 2.1 km
  • Château Frontenac - 6 min drive - 2.7 km

Getting around

  • Jean Lesage International Airport (YQB) - 20 min drive
  • Quebec Palace Station - 14 min walk
  • Quebec Sainte-Foy Station - 19 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 19 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬3 min walk
  • ‪Restaurant Saigon Bangkok - ‬2 min walk
  • ‪Korrigane - ‬2 min walk
  • ‪Le Nektar - ‬3 min walk
  • ‪Le Bureau de Poste - ‬2 min walk

About this property

Hotel Royal William, Ascend Hotel Collection

Hotel Royal William, Ascend Hotel Collection puts you a short five-minute drive from Quebec City Convention Center and Quebec City Town Hall. Guests can enjoy the health club, and hiking/biking trails, mountain biking and cross-country skiing are nearby. This Art Deco hotel is also a short five-minute drive from Quebec Cruise Terminal and Quartier Petit Champlain. The helpful staff and location get good marks from fellow travellers.

Languages

English, French

At a glance

Hotel size

  • 44 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: 5 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Secured covered on-site self-parking (CAD 22 per day; includes in/out privileges)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends

Travelling with children

  • Children stay for free (see details)

What to do

  • Archery
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Scooter/moped hire nearby
  • Snowboarding nearby

Working away

  • 3 meeting rooms
  • Co-working spaces
  • Conference space (2691 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1933
  • Safe-deposit box at front desk
  • Library
  • Health club
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 107
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water
  • Children's dinnerware

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 14.99 to 22 per person

Children & extra beds

  • Rollaway beds are available for CAD 20.0 per night

Parking

  • Covered self-parking costs CAD 22 per day with in/out privileges
  • Parking height restrictions apply

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Property Registration Number 2025-03-31, 137340

Also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Frequently asked questions

Does Hotel Royal William, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Hotel Royal William, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Royal William, Ascend Hotel Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Royal William, Ascend Hotel Collection?
Yes. Self-parking costs CAD 22 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Royal William, Ascend Hotel Collection?
Check-in start time: 4 PM; check-in end time: 5 AM. Check-out time is 11:00 AM.
What is there to do at Hotel Royal William, Ascend Hotel Collection and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation nearby includes ecotours. Hotel Royal William, Ascend Hotel Collection also has a health club.
What's the area around Hotel Royal William, Ascend Hotel Collection like?
Hotel Royal William, Ascend Hotel Collection is in Centre-Ville, a short 11-minute walk from Quebec City Convention Center and 20 minutes' walk from Quebec City Town Hall. Travellers say that this hotel is in a good location.

Hotel Royal William, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

JACKELINE, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel, dubious breakfast
Great hotel, but the breakfast buffet was drab and unappetizing. For context, it's in a closed room with no windows in the basement rather than the beautiful dining room on the main floor, the meats under the hot plate were fully dried out and leathery, and there was little to no staff, so dirty pans and plates and spatulas remained at the breakfast station the whole time I was there. If you skip their breakfast, you'll have an excellent stay. I love Café Nektar, but friends and family are obsessed with Café Pekoe.
Tori, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Laura, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Family with toddler / cheap stay
Overall we had a good stay as the price was great in comparison to the prices in old Québec. But the area has a lot of homelessness so I'd be careful if you are alone or with a child as we were. Also, please note the reception is undergoing renovations but this did not affect our stay at all. I will say, one major negative point is that there is no underground parking or allocated space. The hotel gave us a $22 pass per day to park 1 block away which felt very unsafe due to all the homelessness in the area. Also the parking is actually $18 per day directly from the parking lot so ee got charged $4 more through the hotel. As for the room, we booked a room with 2 queen size bed and a kitchenette and did not get the kitchen which was disappointing as we needed it for our toddler.
Pamela, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was good experience
1-night family trip
Verified Hotels.com guest review

8/10 Very good

La reception était en rénovation
colin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tong, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Front desk personnel is excellent!! Rooms are specious, modern and exceptionally clean. Great location. Walkable to every attraction (Old Quebec, old port, ferry to Livit). The only down side is renovation in the lobby and dining area... which we didn't know about. Despite the lobby appearance, still highly recommend this hotel.
Irina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Janet, 5-night trip
Verified Hotels.com guest review

6/10 Good

Nothing royal about Royal William
Our room faced a dumpster. At night, there was a guy scraping the dirty. The hotel offers a parking space for 22 dollars a day, which is actually a 10 minute walk and no convenient at all. The reception is being remodeled, and there were times (many) when there is no one at the front desk.
Marcia, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Needs work!
Entering into the hotel to construction going on was not enjoyable but our room was nice. However with a kitchen in the room, there was no dish detergent, dish towels, sponge or even stopper in the sink. Not a very impressive way to run a hotel!
Linda, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Sylvie, 2-night trip
Verified Expedia guest review

8/10 Very good

Spacieux, propre, en rénovations lors de notre séjour. Pas le meilleur quartier mais tout de même bien situé.
Kolia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Elizabeth, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Dino, 2-night trip
Verified Expedia guest review

8/10 Very good

The room was nice, clean, and decently equipped. Nice pillows and the bathroom had a nice 2 head shower. So as a "standard" room, we quite liked it. We were not aware of the renovations being done on the lobby area and when we walked in, we weren't sure we were in the right place. It was jarring. But once the renovations are done, I guess it will be more "hotel"-like. The service was good, but at 5pm-ish, there were people checking in and only 1 front desk person. There was always a line when we went by the front desk. Perhaps more staff at that busy time might be better. But the service we got was good. Overall a good stay.
Andrew, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clean and Simple room. There is construction on first floor but room and bathroom are clean
Samir, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Pravin, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Javier, 2-night trip
Verified Expedia guest review

6/10 Good

I was very happy with my room and I was very happy with the price. The room was clean, modern and had high ceilings. However, there were a couple of things that I would have liked to have been warned about. The first is that the lobby is under construction. I suspect this is part of why the room was such a good deal. The short walk from the elevator to the front door was basically through a construction zone. This was a compromise I was more than willing to make for the price, but I wish I had been warned. The second problem was the parking. There is no parking at the hotel, but they offer paid parking a block away, so factor this into your travel budget. Be warned though, the ceiling in the garage is very low and you won’t fit if you have a taller vehicle or, in my case, a roof rack. I suspect a lack of on-site parking is pretty standard in Quebec, but if you’re coming from further away you might be caught off-guard. If you’ve traveled in Europe you’d be pretty used to this, unfortunately, while Europe gets away with it because of a useable train network, Canada is not much better than the US. Otherwise, all the on-site staff were very pleasant, the room was very nice, and it seems like the hotel will be a cool spot (once the construction is done). It’s a little ways away from old Quebec (if that’s what you’re into), but there is a convenient free elevator really close which will get you up the hill and the hotel has easy access to public transit.
Brendan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Situated close enough to the old city and with a great new cafe around the corner this hotel’s location is ideal. Staff were friendly and helpful. And the rooms were spacious.
Alyssa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Modern refurbished hotel
A modern refurbished hotel with a nice spacious room. Friendly staff. The renovations to the ground floor bar and dining area were unfortunately still ongoing when we stayed, but I'd imagine they will look amazing when complete. Fairly central and about 15 minutes walk up to the edge of Quebec old town. Small gym but has enough for a few night stay if needed.
Ian, 2-night trip
Verified Hotels.com guest review

8/10 Very good

JOSE, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Debbie, 2-night trip
Verified Expedia guest review