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Verwood Hotel & Serviced Residence

Photo gallery for Verwood Hotel & Serviced Residence

Lobby sitting area
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains
View from room

Overview of Verwood Hotel & Serviced Residence

Verwood Hotel & Serviced Residence

4.0 star property
4-star hotel in Surabaya with outdoor pool and restaurant

7.0/10 Good

107 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jl. Raya Kupang Indah, Surabaya, East Java, 60189

Room options

About this area

Getting around

  • Surabaya (SUB-Juanda) - 32 min drive
  • Surabaya Gubeng Station - 9 min drive
  • Surabaya Pasar Turi Station - 20 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Ayam Bakar Primarasa - 4 min walk
  • Daun Lada - 4 min walk
  • Kayu - 7 min walk
  • Ikan Bakar Cianjur - 8 min walk
  • Depot Gang Djangkrik - 10 min walk

About this property

Verwood Hotel & Serviced Residence

Verwood Hotel & Serviced Residence offers an airport shuttle (available 24 hours) for IDR 260000 per vehicle one way. You can indulge in massages, facials, or aromatherapy, and grab a bite to eat at Terakota, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this upscale hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 467 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Free babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Free local shuttle
  • Playground
  • Free babysitting

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Terakota - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 150000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 260000 per vehicle (one way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Somerset Hotel & Serviced Residence
Somerset Surabaya Hotel & Serviced Residence
Somerset Surabaya Serviced Residence
Surabaya Somerset Hotel
Somerset Surabaya Hotel & Serviced Residence Java
Somerset Surabaya Hotel And Serviced Residence
Verwood Hotel Serviced Residence Surabaya
Somerset Surabaya
Somerset Hotel Surabaya
Verwood Hotel Serviced Residence
Verwood Serviced Residence Surabaya
Verwood Serviced Residence
Somerset Surabaya Hotel Serviced Residence
Verwood Hotel
Somerset Surabaya Hotel
Verwood & Serviced Surabaya
Verwood Hotel & Serviced Residence Hotel
Verwood Hotel & Serviced Residence Surabaya
Verwood Hotel & Serviced Residence Hotel Surabaya

Frequently asked questions

Does Verwood Hotel & Serviced Residence offer free cancellation for a full refund?
Yes, Verwood Hotel & Serviced Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Verwood Hotel & Serviced Residence?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Verwood Hotel & Serviced Residence on 30 November 2022 start from S$42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Verwood Hotel & Serviced Residence?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Verwood Hotel & Serviced Residence?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Verwood Hotel & Serviced Residence?
Sorry, pets aren't allowed.
Is parking offered on site at Verwood Hotel & Serviced Residence?
Yes, there's free self parking.
Is airport shuttle service offered by Verwood Hotel & Serviced Residence?
Yes, an airport shuttle is available. The charge is IDR 260000 per vehicle one way.
What are the check-in and check-out times at Verwood Hotel & Serviced Residence?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Verwood Hotel & Serviced Residence and nearby?
Verwood Hotel & Serviced Residence has an outdoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Verwood Hotel & Serviced Residence?
Yes, Terakota offers international cuisine. Nearby restaurants include Ayam Bakar Primarasa (4-min walk), Daun Lada (4-min walk), and Kayu (7-min walk).
What's the area around Verwood Hotel & Serviced Residence like?
Verwood Hotel & Serviced Residence is located a short 3-minute walk from Al-Akbar Mosque.

Overall score and ratings

7.0

Good

6.9/10

Cleanliness

7.6/10

Staff & service

5.1/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

Great stay.
Very comfortable, great breakfast, gym and pool are clean and functional. Staff are very helpful. Had not stayed here for a few years, but will be returning.
Adam, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Hotel like home
The hotel is quite old my clean and comfortable Service was good and staffs are friendly
Low Peng, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I had been cheated by your extremnely high cost of the hotel on top of the officialm publiushed rate
Teodoro, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

BoonHeng, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

3-night trip
Verified Expedia guest review

8/10 Very good

Pretty Good Value for a Pretty Old but Nice Hotel
Hotel is good value for what it offers. The rooms and facilities might look a little old, but they're alright. Didn't manage to try the breakfast, but will probably do so next time.
Freddy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Rudy Bambang, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Breakfast was good.
I can enjoy the breakfast.
Taro, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

The serviced apartments are very spacious. Clean but older. Breakfast (included) is great. Customer service is fantastic.
Elaine, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

BoonHeng, 1-night business trip
Verified Hotels.com guest review