Destination
Guests
All properties in Quebec, Quebec, Canada

Hôtel Palace Royal centre-ville

4-star hotel with indoor pool, near Quebec City Town Hall

  • Free WiFi
From
S$177

Image gallery

  • Hotel Front
  • Hotel Front
  • Indoor Pool
  • Indoor Pool
  • Hotel Front
Hotel Front. Image 1 of 87.
1 / 87Hotel Front
775 Honoré-Mercier Ave, Quebec, G1R 6A5, QC, Canada
8.6.Fabulous.
  • The hotel was very close by to everything. The staff was very friendly. I asked numerous…

    Feb 12, 2021

  • Centrally located and fast check in. Service and food quality was below expectation.

    Feb 6, 2021

See all 2,415 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Dining options
Convenient
Shopping
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 234 smoke-free guestrooms
  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Cribs/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)
  • Microwave

What’s around

  • In Old Quebec
  • Quebec City Town Hall - 11 min walk
  • Old Port Quebec City - 16 min walk
  • Quebec Cruise Terminal - 18 min walk
  • Le Capitole - 2 min walk
  • Quebec City Convention Center - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Room, 2 Double Beds
  • Signature Room, 1 King bed and Sofa-bed
  • Exterior View Family Suite, 2 Queen and 1 sofa bed
  • Interior Garden Balcony Suite, 1 Queen bed with sofa-bed
  • Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed
  • Classic Room, 1 Queen Bed, Interior
  • Classic Room, 1 Queen bed and glass shower
  • Classic Room, 1 Queen Bed
  • Signature Room, 1 Queen bed and Sofa-bed
  • Suite, 1 Bedroom
  • Suite, 1 Queen Bed and Sofa-bed (Interior)
  • Exterior View Suite, 1 Queen bed and Sofa-bed
  • Suite with Panoramic City View, 1 King bed
  • City View Family Suite, 2 Queen beds and Sofa-bed
  • Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed
  • Interior Garden Balcony Suite, 1 King Bed with Sofa-bed
  • Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed
  • Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Location

775 Honoré-Mercier Ave, Quebec, G1R 6A5, QC, Canada
  • In Old Quebec
  • Quebec City Town Hall - 11 min walk
  • Old Port Quebec City - 16 min walk

What’s around

Landmarks

  • In Old Quebec
  • Quebec City Town Hall - 11 min walk
  • Old Port Quebec City - 16 min walk
  • Quebec Cruise Terminal - 18 min walk
  • Le Capitole - 2 min walk
  • Quebec City Convention Center - 5 min walk
  • Parliament Building - 5 min walk
  • Citadelle of Quebec - 13 min walk
  • Quartier Petit Champlain - 14 min walk
  • Place Royale - 14 min walk
  • Palais Montcalm - 3 min walk

Getting around

  • Jean Lesage International Airport (YQB) - 14 min drive
  • Quebec Palace Station - 9 min walk
  • Quebec Sainte-Foy Station - 21 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 21 min drive

At a glance

Hotel size

  • This hotel has 234 rooms

Arriving/leaving

  • Check-in time 5:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (CAD 21 per day; includes in/out privileges)
  • Onsite valet parking (CAD 27 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 4502
  • Conference space size (meters) - 418
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Lever door handles

Languages Spoken

  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping - once per stay
  • In-room safe

Special features

Dining

Beffroi Steak House - This steakhouse serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hôtel Palace Royal centre-ville Quebec
  • Palace Royal centre-ville Quebec
  • Palace Royal centre-ville
  • Hôtel Palace Royal centre ville
  • Royal Centre Ville Quebec
  • Hôtel Palace Royal centre-ville Hotel
  • Hôtel Palace Royal centre-ville Quebec
  • Hôtel Palace Royal centre-ville Hotel Quebec

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CAD 21 per day with in/out privileges

Valet parking costs CAD 27 per day with in/out privileges

Rollaway beds are available for CAD 15.0 per day

Breakfast costs between CAD 9 and CAD 16.25 for adults, and CAD 6 and CAD 8 for children (approximately)

Cribs/Infant beds are available for CAD 15.0 per day

Babysitting/childcare is available for an extra charge

Policies

This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

Guests under 18 years old are not allowed in the fitness facility.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property is licensed under an applicable law.Property Registration Number 160705

Mandatory fees

Deposit: CAD 100 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hôtel Palace Royal centre-ville does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 21 per day. Valet parking costs CAD 27 per day.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 5:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Beffroi Steak House. Nearby restaurants include Sapristi (3-min walk), Un Thé au Sahara (4-min walk), and Au Petit Coin Breton (4-min walk).
  • Hôtel Palace Royal centre-ville has an indoor pool and a sauna, as well as a fitness center.
8.6.Fabulous.
  • 6.0.Good

    Underwhelmed

    Hardwood Floors in the room were constantly coming appart and we had to kick them back together. To get room to a non freezing temperature we had to put the heat to 24 degrees. The was no cleaning service due to COVID, understandable but at least give us a broom or something for a 3 night stay. Room service was expensive for what you get for breakfast. Constantly water on the floor near the window from condensation... decor is clearly from the 1990’s with cheap gold handles on the doors. Everything is generally a little beat up and out dated. Not what I expected from a place called ‘’palace royale’’ and cost me almost $1000 for 3 nights. Disappointed

    Corey, 3 night family trip, Dec 26, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Keep your money

    Service médiocre et staff indifférent. Le Beffroi Steak House (Service aux chambres) était de basse qualité

    Christian, 2 night trip, Oct 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Walkable to old city all hot spots. Good hotel with nice staffs. Parking will be paid extra but it’s indoor.

    3 night family trip, Oct 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great experience!

    Amazing hotel with beautiful rooms, great views, and an ideal neighborhood. LOVE the balcony and the garden area!

    Mackenzie, 2 night trip with friends, Sep 25, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Rate

    Fancy place near old Quebec City at a very reasonable rate. Easy check in with friendly service. We stayed 2 nights, the city streets were very quiet the first day (Tuesday) and a little busier the next. So we were able to view the old city with no overcrowding at our own pace.

    Denis, 2 night trip with friends, Sep 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The Hotel was fabulous in every way! Alex at the front desk was so nice and helpful. Room amazing. Beautiful view!! Very clean and quiet! Love staying here. Will definitely return. Great location. Everything walkable near by. Walking trail near by at the plains of Abraham , just delightful. Everyhing was perfect. Fun pool with balconies overlooking it.Perfect for long or short stay! Would surely recommend!👍

    Evelin, 1 night romance trip, Sep 20, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The property is in a great location, central to all main attractions

    Mary, 3 night family trip, Sep 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice hotel. Excellent location. Available staff. Enough clean.

    Dmitry, 3 night family trip, Sep 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel has a really cool pool in the middle of it, truly unique. The staff were great and friendly.

    Eddie, 2 night family trip, Sep 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The room was cosy and very clean enjoyed having coffee bar and microwave. Excellent location and calming environment.

    EnriqueAroz, 2 night romance trip, Sep 17, 2020

    Verified Expedia guest review

See all 2,415 reviews