Located near La Grand Place, Steigenberger Icon Wiltcher's offers a luxurious retreat with an art gallery, shopping mall on site and international cuisine at two on-site restaurants. Unwind in the spa or pool and enjoy high-speed WiFi throughout your stay. Guests rave about the helpful staff.
European Union Parliament Building - 6 min drive - 3.1 km
La Grand Place - 7 min drive - 2.7 km
Getting around
Brussels Airport (BRU) - 32 min drive
Charleroi (CRL-Brussels South Charleroi) - 59 min drive
Antwerp (ANR-Antwerp Intl.) - 61 min drive
Brussels-Chapel Station - 16 min walk
Brussels-Luxembourg Station - 19 min walk
Brussels Central Station - 22 min walk
Stéphanie Tram Stop - 1 min walk
Faider Tram Stop - 5 min walk
Louise-Louiza Station - 6 min walk
Airport shuttle (surcharge)
Restaurants
Café Wiltcher's (Steigenberger Grandhotel Brussels - 1 min walk
Le Prince - 3 min walk
Exki - 2 min walk
L’Atelier en Ville - 2 min walk
Paul - 2 min walk
About this property
Steigenberger Icon Wiltcher's
When you stay at Steigenberger Icon Wiltcher's, you'll be a short five-minute drive from Avenue Louise and Royal Palace of Brussels. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this luxurious hotel include a bar/lounge, a sauna and a steam room. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Stéphanie Tram Stop is steps away and Faider Tram Stop is 5 minutes.
Check-in start time: 3 PM; check-in end time: 1 AM
Express check-out available
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (EUR 28.00 per day)
On-site valet parking (EUR 28.00 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
Children's menu
What to do
Bike rentals nearby
Golfing nearby
Working away
24-hour business centre
14 meeting rooms
Computer station
Conference centre (5942 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Built in 1913
Safe-deposit box at front desk
Terrace
Library
Piano
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Accessible airport shuttle
Low-height worktop and sink
Grab bar near toilet
Thin carpet in room
Room amenities
Be entertained
Smart television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Separate bath and shower
Designer toiletries
Hairdryer
Towels
Stay connected
Office
Free newspapers
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Champagne service
Fridge
Stovetop
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Local maps
Special features
Spa
Aspria has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Cafe Wiltcher's – On-site café.
Loui Cocktail Bar & Resta – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
La Terrasse – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.24 per room, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 40 for adults and EUR 20 for children
Airport shuttle service is offered for an extra charge of EUR 109 per vehicle (one-way. Maximum occupancy 4)
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per pet, per stay
Parking
Self-parking costs EUR 28.00 per day
Valet parking costs EUR 28.00 per day
Pool, spa, & gym (if applicable)
Facility access costs EUR 40.00 per person, per day. Facilities include a sauna, a spa and a swimming pool.
Pool access available from 6:30 AM to 9:30 PM
Guests under 18 years old are not allowed in the swimming pool or hot tub
Guests under 18 years old are not allowed in the spa
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Steigenberger Grandhotel
Steigenberger Grandhotel Brussels
Steigenberger Grandhotel Hotel
Steigenberger Grandhotel Hotel Brussels
Brussels Conrad
Conrad Brussels Hotel Brussels
Steigenberger Wiltcher's Hotel Brussels
Steigenberger Wiltcher's Hotel
Steigenberger Wiltcher's Brussels
Steigenberger Wiltcher's
Frequently asked questions
Does Steigenberger Icon Wiltcher's offer free cancellation for a full refund?
Yes, Steigenberger Icon Wiltcher's does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Steigenberger Icon Wiltcher's?
Yes, pets are welcome. There's a charge of EUR 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Steigenberger Icon Wiltcher's?
Yes. Self-parking costs EUR 28.00 per day. Valet parking costs EUR 28.00 per day. Electric car charging is available.
Is an airport shuttle service offered by Steigenberger Icon Wiltcher's?
Yes, an airport shuttle is available. The charge is EUR 109 per vehicle one-way.
What are the check-in and check-out times at Steigenberger Icon Wiltcher's?
Check-in start time: 3 PM; check-in end time: 1 AM. Check-out time is noon. Express check-out and contactless check-out are available.
Is there an on-site casino at Steigenberger Icon Wiltcher's?
No, this hotel doesn't have a casino, but Grand Casino Brussels (9-min drive) is nearby.
What is there to do at Steigenberger Icon Wiltcher's and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
Are there restaurants at or near Steigenberger Icon Wiltcher's?
Yes, there are 2 on-site restaurants, featuring international cuisine and garden views.
What's the area around Steigenberger Icon Wiltcher's like?
Steigenberger Icon Wiltcher's is in Chatelain, a short 1-minute walk from Stéphanie Tram Stop and 18 minutes' walk from Royal Palace of Brussels.
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Steigenberger Icon Wiltcher's Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
8 March 2025
Probably the best in Belgium.
Wonderful, peaceful, beautiful hotel with a great restaurant. Their people are AMAZING.
Alexandre
Alexandre, 2-night trip
10/10 Exceptional
2 March 2025
Great stay, great location great hotel
A great overall stay in a wonderful hotel, staff very helpful, rooms are amazing! Only minor minor downside i found was a lumpy bed (on my side at least)
Cynthia
Cynthia, 3-night trip
10/10 Exceptional
1 December 2024
Great stay
Saliba
Saliba, 3-night trip
10/10 Exceptional
16 December 2024
I had A very nice stay.
kathleen
kathleen, 3-night trip
10/10 Exceptional
6 December 2024
The hotel was very nice, our rooms were clean and comfortable and the location was great.
Natalie
Natalie, 1-night trip
10/10 Exceptional
8 December 2024
Very nice old school chique hotel and really nice staff. We enjoyed our one night stay.
Anna
Anna, 1-night trip
10/10 Exceptional
31 August 2024
Love the service and the atmosphere of the hotel
YING
YING, 2-night trip
10/10 Exceptional
23 November 2024
We really enjoyed our stay. We arrived exhausted from an overnight flight. The front desk staff went above and beyond to arrange an early check-in for us. The room was spacious and beautiful. We will be returning!
Jennifer
Jennifer, 3-night trip
10/10 Exceptional
27 August 2024
Great hotel within walking distance to the grand palace and other attractions.
Kyle
Kyle, 2-night trip
8/10 Very good
6 October 2024
The hotel is huge but need renovation it’s in great location and staff was cooperative.
Noof
Noof, 1-night trip
10/10 Exceptional
2 July 2024
Great hotel
rami
rami, 7-night trip
10/10 Exceptional
30 October 2024
We like the welcoming gifts for the kids. The junior suite is spacious for a family of 4.
Wing Kam
Wing Kam, 1-night trip
10/10 Exceptional
13 November 2024
Close to Louise and Brussels Midi Station
We booked a superior dbl and got a larger de luxe upon my request. Coffee and tea in the room is always nice. Great staff, always friendly and welcoming. Very good breakfast with plenty of choices.
Bjorg
Bjorg, 2-night trip
10/10 Exceptional
20 July 2024
Great room, friendly staff
s
s, 1-night trip
10/10 Exceptional
12 October 2024
Wonderful hotel, shopping and nice restaurants all around. A tram station out front. Great staff 10/10
Jesse
Jesse, 4-night trip
8/10 Very good
1 September 2024
Great hotel, ideal location and rooms. Note the pool and spa facilities are chargeable
Raaghav
Raaghav, 1-night trip
10/10 Exceptional
29 August 2024
Gorgeous hotel with well maintained+clean rooms abd a well equiped gym.
Verified traveller
1-night trip
6/10 Good
24 November 2024
The property is quite old needs a renovation and facilities like a spa is an extra. This hotel is definitely not a five-star hotel beside of the location. I have nothing to recommend.
yusef
yusef, 2-night trip
4/10 Fair
20 February 2025
Disappointing for its category and standing
It's a 5-star superior hotel, both structurally and organizationally, and it certainly has the appearance of one. However, the room had not been dusted in many areas for quite some time. The minibar was practically nonexistent, the fridge didn’t work, and a significant amount of water had to be wasted before the hot water arrived. The beds were not properly made the next day—the duvet was left as it was—and the cups used for tea were not washed. A breakfast table, used by one of the residents, was left in the corridor from the morning until the evening. However, what bothered me the most was the lack of courtesy (to put it mildly) from the security staff in the evening
Zakariae
Zakariae, 2-night trip
10/10 Exceptional
3 June 2024
It was nice stay
Rohit
Rohit, 3-night trip
10/10 Exceptional
11 August 2024
The stay at Steinberger was incredible. Beautiful room, wonderful staff and then even gave a little welcome gift to our baby. Would highly recommend this hotel!
Hannah
Hannah, 4-night trip
8/10 Very good
12 May 2024
Excellent location and great service!
Huma
Huma, 1-night trip
10/10 Exceptional
17 November 2024
Too
Widad
Widad, 2-night trip
6/10 Good
4 November 2024
Loud music at night, with a room swap offered at 9pm whilst travelling with children.