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Mercure Antwerp City Centre

4-star hotel with restaurant, near Antwerp Zoo

  • Free WiFi
From
S$129

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  • Hotel Entrance
  • Hotel Entrance
  • Privilege, Room, 1 King Bed - Bathroom
  • Exterior
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Quinten Matsijslei 25, Antwerp, 2018, Belgium
8.2.Very good.
  • Very disappointed The hotel is under construction why was I not informed in advance ?…

    Jun 22, 2021

  • Remodeling taking place Was not alerted at time of booking Very dirty elevators Common…

    Jun 20, 2021

See all 219 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Safe
Shopping
Convenient
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 127 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

What’s around

  • Heart of Antwerp
  • Antwerp Zoo - 11 min walk
  • Cathedral of Our Lady - 21 min walk
  • Antwerp Market Square - 22 min walk
  • Museum Aan de Stroom - 27 min walk
  • Lotto Arena - 37 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 1 King Bed
  • Classic Room, 2 Twin Beds
  • Privilege, Room, 1 King Bed
  • Privilege, Room, 2 Twin Beds
  • Superior Room, 1 King Bed with Sofa bed

Location

Quinten Matsijslei 25, Antwerp, 2018, Belgium
  • Heart of Antwerp
  • Antwerp Zoo - 11 min walk
  • Cathedral of Our Lady - 21 min walk

What’s around

Landmarks

  • Heart of Antwerp
  • Antwerp Zoo - 11 min walk
  • Cathedral of Our Lady - 21 min walk
  • Antwerp Market Square - 22 min walk
  • Museum Aan de Stroom - 27 min walk
  • Lotto Arena - 37 min walk
  • Sportpaleis - 38 min walk
  • Antwerp City Park - 4 min walk
  • Elckerlyc Theater - 6 min walk
  • De Keyserlei - 7 min walk
  • HETPALEIS Theater - 8 min walk

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 18 min drive
  • Brussels Airport (BRU) - 39 min drive
  • Antwerp (ZWE-Antwerp Central Train Station) - 10 min walk
  • Antwerp Central Station - 11 min walk
  • Antwerpen East Station - 23 min walk

At a glance

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered onsite self parking (EUR 19.00 per night)
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Offsite parking nearby (EUR 18.50 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator

Languages Spoken

  • Dutch
  • English
  • French
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Antwerp Leopold Hotel
  • Leopold Hotel Antwerp
  • Mercure Antwerp City Antwerp
  • Mercure Antwerp City Centre Hotel
  • Mercure Antwerp City Centre Antwerp
  • Mercure Antwerp City Centre Hotel Antwerp
  • Hotel Leopold
  • Hotel Leopold Antwerp
  • Leopold Antwerp
  • Leopold Antwerp Hotel
  • Leopold Hotel Antwerp

Optional extras

Covered self parking costs EUR 19.00 per night

Parking is available nearby and costs EUR 18.50 per day

Buffet breakfast is offered for an extra charge of EUR 18.50 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.97 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Antwerp City Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 19.00 per night. Parking spots may be limited. Electric vehicle charging is available.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Aahaar (4-min walk), Escobar (4-min walk), and Esco*Bar (4-min walk).
  • Maintain your daily exercise routine at the gym.
8.2.Very good.
  • 4.0.Fair

    Not worthy of 4 stars

    Definitely not a 4-star hotel. Noisy airco, dirty carpets, dirty wallpaper, toilet & drapes. No shoe polish kit. Only plus was the friendly staff.

    1 night trip with friends, Feb 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Location near to the Station, central to the city.

    2 night business trip, Feb 24, 2020

    Verified Expedia guest review

  • 6.0.Good

    Good property with poor front desk!

    Property was fine! But a very rude senior manager on check in. Not at all interested in helping customers with anything, behaves like he’s doing a favor checking guests in. He forgets that he’s in the service industry and a smile and being polite makes the difference.

    Ali, 1 night trip with friends, Feb 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good hotel

    Comfortable and clean. Spacious enough to relax in the room.

    SAN, 1 night family trip, Jan 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly staff. Within walking distance to the train station and Grotke Markt.

    2 night trip with friends, Jan 2, 2020

    Verified Expedia guest review

  • 6.0.Good

    Good location. I think it was relatively cheap, but not 100% sure as work did it. The facilities were a bit tired, and the bathroom pipes made the room smell. The impression I got was that although it didn't seem very busy, I was put in a low value back room, maybe because of the Wotif deal(?) or because it was a long stay(?), but it would have been nice to feel more valued given the length of time I was there.

    16 night business trip, Jan 1, 2020

    Verified Wotif guest review

  • 8.0.Very good

    OK!

    My stay was ok. Four days trip with my kids.

    Erica, 4 night family trip, Dec 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect area, hotel building not too big! Level with street, so no dragging luggage up any stairs!!

    1 night trip, Dec 10, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Best hotel

    Great hotel, service and customer satisfaction is their main priority. Understand and fulfill everyone's needs. As Jewish guests,, they understood our religious needs. Have and would revisit again and again

    Schiendy, 1 night family trip, Nov 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean, friendly and large hotel room. Our biggest room we stayed in while visiting the Belgium and Netherlands areas.

    1 night trip with friends, Nov 7, 2019

    Verified Expedia guest review

See all 219 reviews