Guests
All properties in Malacca City, Malacca, Malaysia

Heng Ann Guest House

No-frills hotel in Malacca City

  • Free WiFi and free parking

Image gallery

  • Deluxe Double Room, Balcony - Guest Room View
  • Deluxe Double Room, Balcony - Guest Room View
  • Deluxe Family room - Living Room
  • Deluxe Family room - Bathroom
  • Deluxe Double Room, Balcony - Guest Room View
Deluxe Double Room, Balcony - Guest Room View. Image 1 of 34.
1 / 34Deluxe Double Room, Balcony - Guest Room View
98, 2nd Floor, Jalan Laksamana Cheng Ho, Malacca City, 75000, Melaka, Malaysia
9.0.Superb.
  • Simple and clean room, suitable for faMily booking

    Oct 8, 2020

See all 2 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia), Safe Travels (WTTC - Global), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 15 smoke-free guestrooms
  • Daily housekeeping
  • Air conditioning
  • Limited hour front desk
  • Free WiFi and free parking

For families

  • Rollaway/extra beds (surcharge)
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Free self parking

What’s around

  • Poh San Teng Temple - 6 min walk
  • Bukit China - 12 min walk
  • St. John's Fort - 12 min walk
  • Church of St. Francis Xavier - 13 min walk
  • Malacca Sultanate Palace Museum - 14 min walk
  • Jonker Street Night Market - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room, Balcony
  • Comfort Triple Room, Balcony
  • Family Room
  • Deluxe Family room

What’s around

Landmarks

  • Poh San Teng Temple - 6 min walk
  • Bukit China - 12 min walk
  • St. John's Fort - 12 min walk
  • Church of St. Francis Xavier - 13 min walk
  • Malacca Sultanate Palace Museum - 14 min walk
  • Jonker Street Night Market - 15 min walk
  • Kee Ann Food Street - 15 min walk
  • A Famosa - 16 min walk
  • Chen Ho's Cultural Museum - 16 min walk
  • The Stadthuys - 17 min walk
  • Hatten Square - 0.9 mi / 1.4 km
map
See on map
98, 2nd Floor, Jalan Laksamana Cheng Ho, Malacca City, 75000, Melaka, Malaysia

At a glance

Hotel size

  • This hotel has 15 rooms

Arriving/leaving

  • Check-in time 2:30 PM-12:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Services

  • Front desk (limited hours)

Facilities

  • Elevator

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Slippers

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Shower only
  • Hair dryer (on request)

Be entertained

  • TV

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

This property accepts cash.

Also known as

  • Heng Ann Guest House Hotel
  • Heng Ann Guest House Malacca City
  • Heng Ann Guest House Hotel Malacca City

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Heng Ann Guest House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:30 PM - 12:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Dim Sum Garden (4-min walk), Yung Lai Siang (4-min walk), and VR Melaka Hui Yuan (5-min walk).
9.0.Superb.
  • 8.0.Very good

    整體還可以,停車也很方便 只是毛巾跟床單棉被有點舊!

    Sophia, 2 night family trip, Dec 26, 2019

    Verified Hotels.com guest review

See all 2 reviews