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Philea Resort & Spa

Photo gallery for Philea Resort & Spa

Front of property
Outdoor pool
Outdoor pool
Outdoor pool
Suite, 1 King Bed (Philea) | Minibar, in-room safe, blackout curtains, iron/ironing board

Overview of Philea Resort & Spa

Philea Resort & Spa

5.0 star property
Luxury resort with 2 bars/lounges, near Butterfly and Reptile Sanctuary

7.4/10 Good

178 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar
Map
Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Malacca City, Malacca, 75450

Guests rated this location 7.1/10 - Good

Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Fitness centre
  • Sauna
  • 24-hour room service
  • Conference centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
Feel at home
  • Children stay free
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

About this area

What's nearby

  • In Durian Tunggal
  • Jonker Street Night Market - 15 min drive
  • Mahkota Parade Shopping Mall - 27 min drive
  • Dataran Pahlawan Melaka Megamall - 26 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 74 min drive

Restaurants

  • McDonald's - 3 min drive
  • Solitaire Lounge - 16 min walk
  • Dunkin Donut Petronas Ayer Keroh 3 - 16 min walk
  • Gerai Tasik Ayer Keroh - 4 min drive
  • The Moonbar Lounge & Restaurant - 4 min drive
Map

About this property

Philea Resort & Spa

Philea Resort & Spa is a great choice for a stay in Malacca City. Guests can visit the fitness centre for a workout or grab a bite to eat at Cravo Cravo, which serves international cuisine. Other highlights at this luxurious resort include 2 bars/lounges, an outdoor pool and a sauna. Fellow travellers say good things about the helpful staff.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 201 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3 PM until 6:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • Business centre
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Sauna

Accessibility

  • In-room accessibility (selected rooms)
  • Upper floors accessible by stairs only

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 23-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cravo Cravo – This restaurant specialises in international cuisine.
Chill Out – This bar only serves light fare. Open daily.
Tropics Lounge – This bar only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Philea Resort Durian Tunggal
Philea Ayer Keroh
Philea Durian Tunggal
Philea Resort Ayer Keroh
Philea Hotel Ayer Keroh
Philea Resort & Spa Melaka State/Ayer Keroh, Malaysia
Philea Resort And Spa
Philea Resort Malacca
Philea Resort
Philea Malacca
Philea Resort Spa
Philea Resort & Spa Resort
Philea Resort & Spa Malacca City
Philea Resort & Spa Resort Malacca City

Frequently asked questions

Does Philea Resort & Spa offer free cancellation for a full refund?
Yes, Philea Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Philea Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Philea Resort & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Philea Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Philea Resort & Spa?
Sorry, there's no on-site parking at Philea Resort & Spa.
What are the check-in and check-out times at Philea Resort & Spa?
You can check in from 3 PM - 6:00 PM. Check-out time is noon.
What is there to do at Philea Resort & Spa and nearby?
Philea Resort & Spa has 2 bars, an outdoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Philea Resort & Spa?
Yes, Cravo Cravo offers international cuisine.
What's the area around Philea Resort & Spa like?
Philea Resort & Spa is in Durian Tunggal, a short 3-minute walk from Butterfly and Reptile Sanctuary.

Reviews

7.4

Good

7.3/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.3/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Very good

Beng Khim, 1-night trip
Verified Hotels.com guest review

4/10 Fair

5 stars price 3 stars environment
Need to improve the breakfast meals, disappointed the breakfast environment found dead fly body around.
Lim, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

All services no on. House inside a lot of ants.
Ping, 3-night family trip
Verified Expedia guest review

2/10 Poor

I dont know.price just not worth it for overall
So far everytime want to go to room from lobby/swimming pool need to call buggy. Service buggy is good. Staff friendly. But why give room very far. Somemore internet line not clear. Yes its nice in jungle. But for me very difficult to walk very far. Place also lack of maintainence. Expecially at the pool.there are stone that is broken it hurt my leg when i swim in pool. Very dangerous. Must check the floor. Some part need to repair. The scenery is nice. And lastly. Guys please bring your own towel. I think management also need to change the towel. Its like a budget hostel la. Common. 5 stars hotel used this kind of towel. Thin. No label.and its looks old and yellowish already.bye!
NUR DIANA, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Premium & isolated getaway
Very good and friendly staffs. They have all kinds of farms you can visit. Buggy service to your hotel room.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good
Bahari, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Dissapointed trip
Facility in the room was not maintain. Dissapointed as requested for a king size bed, but 2 single beded provided. The hotel shld contact the customer if unable to accomodate/suggest for upgrading instead of dissaponting the customer during check in.
1-night trip
Verified Hotels.com guest review

4/10 Fair

If you love nature, u can stay here, but the hospitality is totally kurenggg for a 5 star rating hotel! 5 kali i jmp lipas dlm toilet! Air dalam cattle pon dorg x cuci from previous visitors! Face towel pon xde, plus air shower pon keluar x sekata. 😏
WK, 1-night romance trip
Verified Expedia guest review

6/10 Good

The food still need improve services,the environment is ok
Candy, 1-night trip
Verified Expedia guest review

8/10 Very good

beautiful place but pity lack effort to keep it.
it was a very nice place to stay. people who love nature will be happy to stay here. cozy and beautiful. However due to not much activities here it makes the place "dead". should have some live band to play during peak time or have your massage spa available for your guest. it is cause resort and spa but there wasn't anything to do there besides the swimming pool. everything else like the spa, karaoke room not working and not available. we reached there evening and we ordered the food. it takes very long to come even though there are only the two of us there and the food prepared was not fresh. Satay dumpling rice was hard like it was just out of the fridge. the lava cake was hard. really disappointed. wish the management could do something to improve this beautiful place and not let it go to waste.
Jamilah, 2-night trip
Verified Hotels.com guest review