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The Shore Hotel & Residences

3.0 star property
Riverfront hotel with indoor pool, near The Shore Shopping Gallery

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The Shore Hotel & Residences

Photo gallery for The Shore Hotel & Residences

Interior entrance
View from property
Interior detail
Desk, laptop workspace, blackout curtains, soundproofing
Coffee shop

Overview of The Shore Hotel & Residences

6.6 out of 10 Good
6.6/10 Good

Property highlights

  • Pool
  • Free parking
  • Restaurant
  • Air conditioning
  • Gym
  • Bar
Map
GF-27, No. 193, Pinggiran Sungai Melaka, Jalan Persisiran Bunga Raya, Malacca City, Melaka, 75100
Main amenities
  • Restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Children's pool
  • Television
  • Garden
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for 3-Bedroom Apartment

Living area

3-Bedroom Apartment

  • 107 sq m
  • Sleeps 9
  • 1 King Bed and 4 Single Beds

View all photos for City Room, 2 Single Beds, Balcony

Desk, laptop workspace, blackout curtains, soundproofing

City Room, 2 Single Beds, Balcony

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite

Desk, laptop workspace, blackout curtains, soundproofing

Premier Suite

  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

About this area

What's nearby

  • On the riverwalk
  • Jonker Street Night Market - 14 min walk
  • Dataran Pahlawan Melaka Megamall - 20 min walk
  • Mahkota Parade Shopping Mall - 4 min drive
  • A Famosa - 5 min drive

Restaurants

  • Pak Putra Tandoori & Naan Restaurant - 4 min drive
  • Mee Rebus Sentosa - 9 min walk
  • Putu Piring Tengkera - 4 min drive
  • Lo Han Kuo 第一档闻名古城罗汉果 - 8 min walk
  • SamFu Nyonya Restaurant - 7 min walk
Map

About this property

The Shore Hotel & Residences

The Shore Hotel & Residences features a rooftop terrace and puts you 0.7 mi (1.1 km) from Jonker Street Night Market and 1 mi (1.7 km) from Dataran Pahlawan Melaka Megamall. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a fitness centre, a children's pool and a garden.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 511 rooms
  • Arranged over 42 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Basketball
  • Shopping

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 3 buildings/towers
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An indoor pool
  • Shopping centre on-site
  • Bike parking

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 35 for adults and MYR 26 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Shore Residences Apartment Melaka
Shore Residences Apartment
Shore Residences Melaka
Shore Residences Aparthotel Malacca
Shore Residences Aparthotel
Shore Residences Malacca
Shore Hotel Malacca
Shore Malacca
The Shore Hotel Residences
The Shore & Residences
The Shore Hotel Residences
The Shore Hotel & Residences Hotel
The Shore Hotel & Residences Malacca City
The Shore Hotel & Residences Hotel Malacca City

Frequently asked questions

Does The Shore Hotel & Residences offer free cancellation for a full refund?
Yes, The Shore Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Shore Hotel & Residences?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Shore Hotel & Residences?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7 AM to 7:00 PM.
Are pets allowed at The Shore Hotel & Residences?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Shore Hotel & Residences?
Yes, there's free self parking.
What are the check-in and check-out times at The Shore Hotel & Residences?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Shore Hotel & Residences and nearby?
On-site recreation at The Shore Hotel & Residences includes basketball. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near The Shore Hotel & Residences?
Yes, there's an on-site restaurant.
Does The Shore Hotel & Residences have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Shore Hotel & Residences like?
The Shore Hotel & Residences is located by the river, a short 1-minute walk from The Shore Oceanarium and 11 minutes' walk from Little India.

Reviews

6.6

Good

7.0/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Disappointed
One of the room toilet was choked, water supplied is lousy and TV remotecontrol was not given. The corridor was dirty.
Jenny, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Nice Place, Not Customer Centric Trained Staff
I booked 2 Rooms, me and my friend. I happened to reach early and wanted to check-in both rooms and get the keys as my friend will arrive past midnight. The Staff refused to allow me to check-in on behalf of my friend, unless he sees the ID of the person; even though i booked the room under same booking. After exchange of unhappy and unpleasant conversations, finally we got the room and it late night and miserable experience of checking-in. I parked the car next to the hotel and to find that in the morning that it was premium paid parking and hotel did not update anything about parking while checking in. The room internet wasn't working. After few years of numerous visits and even booking this place for friends and groups, this experience leaves me no choice and i have no plans to book this hotel again. Overall, it makes my last visit to this place... Nice Place, Nice View, Not Customer Centric Trained Staff.
Srinivas, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Poor condition. I have waited almost 20 mins for the lift during check-out hour
1-night family trip
Verified Hotels.com guest review

2/10 Poor

THE WORST HOTEL NOT ONLY IN MALACCA, BUT IN MALAYSIA - The whole unit is dirty! There are lots of dirty marks on the sofa. euuww.. The wall and toilet wall are dirty. It’s like they can’t afford a cleaner - No Wifi! Come on man.. It’s 2022 already! - Extra towell need to pay rm10. Whatttt???? First time in my life!! - Oven and washing machine are not allowed to be used. Then what’s the purpose of putting those amenities??? - The parking is confusing - RM1.5k for two nights with this bad condition, not worth ghe price at all Long story short, NOT RECOMMENDED AT ALL
Zaim Luqman, 2-night trip
Verified Expedia guest review

4/10 Fair

Disappointed
Room dirty, bedsheets dirty, no wifi, lift need to wait long time.
Low, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Stanley, 1-night trip
Verified Hotels.com guest review

4/10 Fair

car park no convenience signage to hotel confusing lifts no sufficient, 4 lifts for 42 stories hotel room maintenance is bad on floor, toilet, furniture the worst is the air conditioner noise, I have to turn off the AC in order to sleep.
Boon Siong, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Ted, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible stay.
Horrible room. The toilet was dirty with soiled toilet paper on the toilet floor when we checked in. The phone on the table wasn’t working. The heater wasn’t working. The aircon wasn’t cold. The basin was clogged. There are no good channels on the TV. One man receptionist. Told them about the basin clog , but they didn’t bother to repair it or change my room. Extra towel is chargeable . No daily housekeeping . First and last time to stay there. One word - horrible.
Victor, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chee Kuun, 1-night trip
Verified Hotels.com guest review