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The Shore Hotel & Residences

Photo gallery for The Shore Hotel & Residences

Aerial view
Indoor pool
Indoor pool
Basic Twin Room, 2 Single Beds, Balcony, City View | View from room
3-Bedroom Suite | Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of The Shore Hotel & Residences

The Shore Hotel & Residences

3-star property
Riverfront hotel with indoor pool, near Jonker Street Night Market

6.6/10 Good

390 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is S$60
Price available on 29/01/2023
Map
GF-27, No. 193, Pinggiran Sungai Melaka, Jalan Persisiran Bunga Raya, Malacca City, Melaka, 75100

Room options

About this area

What's nearby

  • On the riverwalk
  • Jonker Street Night Market - 3 min drive
  • Dataran Pahlawan Melaka Megamall - 11 min drive

Getting around

  • Free local area shuttle

Restaurants

  • Mei Sin - 5 min walk
  • Seri Sahabat - 5 min walk
  • Lu Yeh Yen - 5 min walk
  • Manis J Nyonya Restaurant - 6 min walk
  • Bulldog - 6 min walk

About this property

The Shore Hotel & Residences

Take in the views from the rooftop terrace when you stay at The Shore Hotel & Residences. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a fitness centre, an outdoor tennis court and a children's pool. The family-friendly amenities and shopping get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 511 rooms
  • Arranged over 42 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Free local shuttle

What to do

  • Shopping

Working away

  • 5 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An indoor pool
  • Shopping centre on site
  • Bike parking
  • Outdoor tennis court

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk

Food and drink

  • Free bottled water

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 35 for adults and MYR 29 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Shore Residences Apartment Melaka
Shore Residences Apartment
Shore Residences Melaka
Shore Residences Aparthotel Malacca
Shore Residences Aparthotel
Shore Residences Malacca
Shore Hotel Malacca
Shore Malacca
The Shore Hotel Residences
The Shore & Residences
The Shore Hotel Residences
The Shore Hotel & Residences Hotel
The Shore Hotel & Residences Malacca City
The Shore Hotel & Residences Hotel Malacca City

Frequently asked questions

Does The Shore Hotel & Residences offer free cancellation for a full refund?
Yes, The Shore Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Shore Hotel & Residences?
As of 27 January 2023, prices found for a 1-night stay for 2 adults at The Shore Hotel & Residences on 29 January 2023 start from S$60, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Shore Hotel & Residences?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Shore Hotel & Residences?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7 AM to 7:00 PM.
Are pets allowed at The Shore Hotel & Residences?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Shore Hotel & Residences?
Yes, there's free self parking.
What are the check-in and check-out times at The Shore Hotel & Residences?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Shore Hotel & Residences and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near The Shore Hotel & Residences?
Yes, there's an on-site restaurant. Nearby restaurants include Mei Sin (5-min walk), Seri Sahabat (5-min walk) and Lu Yeh Yen (5-min walk).
Does The Shore Hotel & Residences have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Shore Hotel & Residences like?
The Shore Hotel & Residences is located by the river, a short 14-minute walk from Jonker Street Night Market and 20 minutes' walk from A Famosa.

Reviews

6.6

Good

7.0/10

Cleanliness

6.5/10

Staff & service

6.9/10

Amenities

6.8/10

Property conditions & facilities

5.9/10

Eco-friendliness

Reviews

4/10 Fair

Poor condition. I have waited almost 20 mins for the lift during check-out hour
1-night family trip
Verified Hotels.com guest review

2/10 Poor

THE WORST HOTEL NOT ONLY IN MALACCA, BUT IN MALAYSIA - The whole unit is dirty! There are lots of dirty marks on the sofa. euuww.. The wall and toilet wall are dirty. It’s like they can’t afford a cleaner - No Wifi! Come on man.. It’s 2022 already! - Extra towell need to pay rm10. Whatttt???? First time in my life!! - Oven and washing machine are not allowed to be used. Then what’s the purpose of putting those amenities??? - The parking is confusing - RM1.5k for two nights with this bad condition, not worth ghe price at all Long story short, NOT RECOMMENDED AT ALL
Zaim Luqman, 2-night trip
Verified Expedia guest review

4/10 Fair

Disappointed
Room dirty, bedsheets dirty, no wifi, lift need to wait long time.
Low, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Stanley, 1-night trip
Verified Hotels.com guest review

4/10 Fair

car park no convenience signage to hotel confusing lifts no sufficient, 4 lifts for 42 stories hotel room maintenance is bad on floor, toilet, furniture the worst is the air conditioner noise, I have to turn off the AC in order to sleep.
Boon Siong, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Ted, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible stay.
Horrible room. The toilet was dirty with soiled toilet paper on the toilet floor when we checked in. The phone on the table wasn’t working. The heater wasn’t working. The aircon wasn’t cold. The basin was clogged. There are no good channels on the TV. One man receptionist. Told them about the basin clog , but they didn’t bother to repair it or change my room. Extra towel is chargeable . No daily housekeeping . First and last time to stay there. One word - horrible.
Victor, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chee Kuun, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Will not repeat this hotel until they improve all.
Check-in process not so convenience. No Bell Boy can help for your luggage. Not Baby Crib available even in filter Hotel.com said got. Water heater not function, technician come then okay. But afterward our unit was blackout at 3 AM, but no technician available, they said we need to change to another unit. No wonder this hotel only got 3 star. Only got 4 lift available. Their level 2 the Shore Ocenarium and the Shore Sky at level 42 floor is awesome. Worth to come to these 2 place if stay here but closed every wednesday. Plan properly.
Muhammad Fadzil, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

No enough lift and stress waiting during checkout. Lift share with staff that cleanup room
fauzibd, 1-night family trip
Verified Expedia guest review