The Rucksack Caratel

3.0 star property
3-star hotel with outdoor pool, near Dataran Pahlawan Melaka Megamall

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The Rucksack Caratel

Photo gallery for The Rucksack Caratel

View from room
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi
Shower, free toiletries, hair dryer, slippers
Terrace/patio

Overview of The Rucksack Caratel

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Air conditioning
  • Non-smoking
Map
107, Jalan Banda Kaba, Malacca City, 75000
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Self parking
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
  • Fridge in a common area
  • Water dispenser
  • Concierge services
  • Luggage storage
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Standard Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Premier Deluxe Room, 1 King Bed, Garden View

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Garden Suite with Bath Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Buddy Caravan (No View/Window)

  • 17 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

Deluxe Room, 1 King Bed

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Caravan Deluxe (No View/Window)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Deluxe Room

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Bandar Hilir
  • Dataran Pahlawan Melaka Megamall - 5 min walk
  • Jonker Street Night Market - 11 min walk
  • Mahkota Parade Shopping Mall - 3 min drive
  • A Famosa - 4 min drive

Restaurants

  • Selvam Banana Leaf Restaurant - 5 min walk
  • Cendol Jam Besar - 6 min walk
  • Restoran Dong Fung 东方茶室 - 6 min walk
  • 90’S Cafe & Pub - 6 min walk
  • The Upper - 4 min walk

About this property

The Rucksack Caratel

The Rucksack Caratel puts you 0.3 mi (0.4 km) from Dataran Pahlawan Melaka Megamall and 0.5 mi (0.9 km) from Jonker Street Night Market. An outdoor pool, a terrace and a garden are other highlights.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (7 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (MYR 5 per day)
  • On-site parking is limited
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Shared fridge
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: MYR 100.0 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from September 11 2023 to September 15 2023 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for MYR 85.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Uncovered self-parking costs MYR 5 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.

Also known as

Rucksack Caratel Hotel Malacca
Rucksack Caratel Hotel
Rucksack Caratel Malacca
Rucksack Caratel
Rucksack Caratel Garden Wing Hotel Malacca
Rucksack Caratel Garden Wing Malacca
Rucksack Caratel Garden Wing
The Rucksack Caratel Hotel
The Rucksack Caratel Garden Wing
The Rucksack Caratel Malacca City
The Rucksack Caratel Hotel Malacca City

Frequently asked questions

Does The Rucksack Caratel offer free cancellation for a full refund?
Yes, The Rucksack Caratel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Rucksack Caratel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Rucksack Caratel?
Yes, there's an outdoor pool. The swimming pool will be unavailable from September 11 2023 to September 15 2023 (dates subject to change).
Are pets allowed at The Rucksack Caratel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Rucksack Caratel?
Yes. Self-parking costs MYR 5 per day. Parking spaces may be limited.
What are the check-in and check-out times at The Rucksack Caratel?
You can check in from 3:00 PM - 8:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Rucksack Caratel and nearby?
The Rucksack Caratel has an outdoor pool and a garden.
What's the area around The Rucksack Caratel like?
The Rucksack Caratel is in Bandar Hilir, a short 5-minute walk from Dataran Pahlawan Melaka Megamall and 5 minutes' walk from Malacca River.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

It’s a great place to relax. It’s near the historical area and within walking distance to malls. There few guests and makes this place great to get away from the hustle and bustle.
Gerald Cheng Hock, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent property to stay. keep up with the good works!
Max, 1-night family trip
Verified Expedia guest review

8/10 Very good

Pravina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the cool and unusual style of this hotel, in a great spot, nice and quiet yet only a short stroll to the centre. Great rooms, good showers and comfy beds. Really liked that they had a water machine in reception. So handy for refilling bottles and kettles and saving single use plastic, excellent hotel and so much nicer than big impersonal hotels.
Nigel, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Noisy
Stayed two nights. At 2:00 a.m. on the second night, some people came in who were talking loudly. As far as I know, the hotel employee did not do anything to quiet them down. He was talking loudly also. The front desk is near my room. After 15 minutes, someone from another room opened their door and told the people to be quiet.
Paul, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Like the uniqueness of design of hotel and rooms. Needs more lightings in the room on the 1st floor. A little too dark for my liking. Also, if possible, more parking for the guests. Otherwise, guests will be fighting for the parking lots outside of the hotel.
Verified Expedia guest review

8/10 Very good

It’s very cosy and it’s only SA few minutes away from the heritage site
Gerald Cheng Hock, 2-night trip
Verified Expedia guest review

8/10 Very good

Good place to stay.
Sonia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great service, unique settings
Lisa, 3-night trip
Verified Wotif guest review

8/10 Very good

A tiny & comfort stay.
the hotel is nice but parking is the headache!
LUI, 2-night family trip
Verified Hotels.com guest review