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The Straits Hotel & Suites

Photo gallery for The Straits Hotel & Suites

Front of property
Outdoor pool
Outdoor pool
Outdoor pool
40-inch flat-screen TV with satellite channels, TV

Overview of The Straits Hotel & Suites

The Straits Hotel & Suites

3.5 star property
3.5-star hotel with outdoor pool, near Dataran Pahlawan Melaka Megamall

7.6/10 Good

637 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
The price is S$102
Price available on 29/01/2023
Map
No 1-B , Jalan Melaka Raya 2, Taman Melaka Raya, Malacca City, 75000

Room options

About this area

What's nearby

  • In Taman Melaka Raya
  • Jonker Street Night Market - 3 min drive
  • Dataran Pahlawan Melaka Megamall - 7 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 89 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Restaurant D' Tandoori House - 2 min walk
  • Station One Leisure Cafe - 2 min walk
  • Ah Hui Bak Kit Teh - 2 min walk
  • Good New World - 2 min walk
  • Keng-Dom - 2 min walk

About this property

The Straits Hotel & Suites

A great choice for a stay in Malacca City, The Straits Hotel & Suites features an airport shuttle. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. An outdoor pool, a poolside bar and a sauna are other highlights. The pool and helpful staff get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 352 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2013
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Mini fridge
  • Kitchenette
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 34 for adults and MYR 18 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MYR 80.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Straits Hotel Malacca
Straits Hotel
Straits Malacca
The Straits & Suites
The Straits Hotel & Suites Hotel
The Straits Hotel & Suites Malacca City
The Straits Hotel & Suites Hotel Malacca City

Frequently asked questions

Does The Straits Hotel & Suites offer free cancellation for a full refund?
Yes, The Straits Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Straits Hotel & Suites?
As of 27 January 2023, prices found for a 1-night stay for 2 adults at The Straits Hotel & Suites on 29 January 2023 start from S$102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Straits Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Straits Hotel & Suites?
Yes, there's an outdoor pool.
Are pets allowed at The Straits Hotel & Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Straits Hotel & Suites?
Yes, there's free self parking.
Is an airport shuttle service offered by The Straits Hotel & Suites?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Straits Hotel & Suites?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at The Straits Hotel & Suites and nearby?
The Straits Hotel & Suites has an outdoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near The Straits Hotel & Suites?
Yes, there's an on-site restaurant. Nearby restaurants include Nyonya Makko (3-min walk), Cottage Spices Nyonya Restaurant (3-min walk) and Tong Sheng (3-min walk).
Does The Straits Hotel & Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a coffee maker.
What's the area around The Straits Hotel & Suites like?
The Straits Hotel & Suites is a short 4-minute walk from Dataran Pahlawan Melaka Megamall and 7 minutes' walk from Mahkota Parade Shopping Mall. Travellers say that this hotel is in a good location.

Reviews

7.6

Good

7.3/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

6/10 Good

Everything average.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Edwin ANG, 1-night trip
Verified Hotels.com guest review

2/10 Poor

paint on walls were peeling. access card keys had issues (need to tap a few times before the door can open ). Toilet stinks . air con noisy and kept me awake.
audrey, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nur Amirah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Its shower room was so dark. A shower head didn't work. No iron in a room. Furniture were broken.
Satoshi, 1-night business trip
Verified Expedia guest review

4/10 Fair

Not valued for money , read before you stay
Went to the hotel for our anniversary stay and check with the hotel management if there was any hotel upgrade available after checking they say that we will need to pay extra $30sgd just for the upgrade. During check in, we shown them that we already paid for the room via Hotel.com app. However they insist for more than 3 times that we did not paid for the room and even though we show them the app and receipt, their system show none until one of them check 'properly' and say payment is done. No apologies was given by them and they just continue as per normal. The room TV was spoilt and they change the whole wall TV for us and yet the new TV couldn't change any channel so end up not using the TV. The bathroom was a little dirty and murky in color, there was no air circulation vent in the toilet so the air smells stale. Parking was free and there was a guard sitting near the entry/exit so parking near the guard is quite safe. Location is near to various amenities like family mart and 7-11. Breakfast was okay but not much selection. Overall, not that value for my money.
Ng, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The room toilet was dirty, the shower head wasn’t working,the drainage system wasn’t very good as the water during shower flow down the drain very slow. Sprayer at the toilet also spoilt. As is was just a night stay, so i cant be bother to complain or ask them to change.
wee huat, 1-night family trip
Verified Expedia guest review

4/10 Fair

After more than 2 years of MCO, the bed is horrible with bed bugs and shower control not working well. Unable to set to rain shower making bathing a bad experience after a hot day at Malacca.
Low, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Convenient for business trip. A lot of reasonable restaurants around the hotel.
Satoshi, 1-night business trip
Verified Expedia guest review

2/10 Poor

Eerie Walkway, Terrible Room Facilities
A very rundown hotel I can said. I checked out, after 15 mins I have checked in. Only the lobby is decorated with quite classy design. While the rest, the nightmare started when we reached our hotel's room level. The whole walkway is freaking dark with only one light I guess. So eerie like you are in those haunted movie scene. When we entered the hotel room, our jaws near dropped on the floor. Dusty floor with black stain everywhere, same goes to the toilet. I just wonder did housekeeping really clean the room properly. Poor TV reception showed only a white snow dots with few channels available. Jesus christ. Please at least make over your hotel rooms to make it more approchable and matched with the price offered. BTW, its just my 2 cents of opinion.
Sebastian, 1-night trip with friends
Verified Hotels.com guest review