Carretera Tulum a Boca Paila Km 8.2, Ejido Pino Suarez, Tulum, QROO, 77780
What's nearby
Tulum Beach - 1 min walk - 0.2 km
Ven a la Luz Sculpture - 9 min walk - 0.8 km
SFER IK - 5 min drive - 4.1 km
Tulum Mayan Ruins - 16 min drive - 11.0 km
Playa Paraiso - 20 min drive - 7.2 km
Getting around
Tulum Intl. Airport (TQO) - 61 min drive
Restaurants
Rosa Negra Tulum - 6 min walk
Hartwood - 5 min walk
Arca - 5 min walk
K’arma - 7 min walk
Hotel Panamera Tulum - 6 min walk
About this property
La Zebra Colibri Boutique Hotels
At La Zebra Colibri Boutique Hotels, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll only be steps from Tulum Beach. Guests in the mood for pampering can indulge in deep-tissue massages, facials and reflexology, and the outdoor pool provides a splash of fun. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar and a garden. The helpful staff and overall property condition get great marks from fellow travellers.
Languages
English, French, Spanish
At a glance
Hotel size
24 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Beach bar
Poolside bar
Swim-up bar
Room service (limited hours)
Travelling with children
Playground
Children's games
What to do
On the beach
Free beach club
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Bike hire
Beach sunloungers
Beach towels
Beach umbrellas
Bike storage
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
An outdoor pool
Bike parking
Spa services
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Comprehensive food waste policy
Comprehensive recycling policy
Reusable cups only
Banquet hall
Accessibility
Wheelchair-accessible parking
Room amenities
Home comfort
Air conditioning
Ceiling fan
Minibar
Espresso maker
Dressing gowns and slippers
Sleep well
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
What to enjoy
Individually furnished
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Dining
On-site venue – This family restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 40 per person
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property uses a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Also known as
Zebra Hotel Tulum
Zebra Hotel
Zebra Tulum
La Zebra Hotel, Tulum Hotel Tulum
La Zebra Beach Cabanas Hotel
La Zebra Beach Cabanas Resort
La Zebra Tulum
La Zebra Colibri Hotels Tulum
La Zebra Colibri Boutique Hotels Hotel
La Zebra Colibri Boutique Hotels Tulum
La Zebra Colibri Boutique Hotels Hotel Tulum
Frequently asked questions
Does La Zebra Colibri Boutique Hotels offer free cancellation for a full refund?
Yes, La Zebra Colibri Boutique Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at La Zebra Colibri Boutique Hotels?
Yes, there's an outdoor pool.
Are pets allowed at La Zebra Colibri Boutique Hotels?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at La Zebra Colibri Boutique Hotels?
Yes, there's free self parking.
What are the check-in and check-out times at La Zebra Colibri Boutique Hotels?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at La Zebra Colibri Boutique Hotels and nearby?
La Zebra Colibri Boutique Hotels has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near La Zebra Colibri Boutique Hotels?
Yes, there's an on-site restaurant that offers Mexican cuisine.
What's the area around La Zebra Colibri Boutique Hotels like?
La Zebra Colibri Boutique Hotels is a short 1-minute walk from Tulum Beach and 9 minutes' walk from Ven a la Luz Sculpture.
La Zebra Colibri Boutique Hotels Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
22 November 2024
Lovely property on the beach
We spent just two nights at La Zebra to bridge our extended stay in the area and it was lovely! Juan Carlos, at the front desk, took great care of us from minute one. He was attentive and kind, and a great rep for this property. We also interacted a bit with Esteban at the front who was great as well. Jose and his crew made quick work of our (very heavy) suitcases, and got us situated in the parking lot. And lastly, Roger took care of us at the beach! The property is very charming, perfectly located on the quieter side of Tulum Beach, and a wonderful intimate setting to kick off our month-long trip.
Natasha
Natasha, 2-night trip
Verified Hotels.com guest review
4/10 Fair
16 November 2024
Stayed before. Not again.
Excellent restaurant and hotel service for this aging place. Bedspread was ratty. Sinks cracked. Five new layers of paint can't cover things up. Worst part is that they've turned their beach and beach bar into a "beach club" with people bringing their own boom boxes, parties, etc. That's great up the strand at the nonhotel beach clubs but not at a hotel with expensive rooms. Don’t get me wrong-we like clubs like Ziggy's but not at our hotel.
Verified traveller
6-night trip
Verified Hotels.com guest review
2/10 Poor
21 October 2024
Absolutely wonderful staff, old, decrepit hotel
Incredible staff, absolutely lovely people. Very tired rooms and property, water and fridge leaking in the room se we woke up to a wet floor. During our stay, Atlantic Typhoon Nadine moved in so we asked if we could get a voucher for the two days left in our stay and leave the area since it was unclear if it would turn into a hurricane. The admin department was completely uninterested in our request and were told there was no chance of any courtesy concession due to the storm. It became a matter of public safety se we checked out early and left for Cancun to avoid any risk of being stranded in the low lying areas . Again, I stress wonderful staff but bad property conditions and even worse management staff.
Carlos
Carlos, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 September 2024
Wonderful staff, food was delicious and service was excellent. Clean, convenient. Close to other shops and bars and restaurants. Yoga class was amazing and spa was perfect. I recommend booking this place if you are considering Tulum
Janie
Janie, 4-night trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Very nice calm and relaxing vibe. The room with the pool was real nice. Its also can be HEATED too! Spa service was elite put me to sleep worth the price for 60min. No issues in the room overall I would def return again
kevin
kevin, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
Michelina
Michelina, 4-night trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
Amazing stay! Will definitely be coming back to La Zebra! The entire staff is amazing, kind, and so helpful. I felt very safe and taken care of.
Guadalupe
Guadalupe, 4-night trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
Beachfront Mescalitas!
The hotel was wonderful, the staff were extremely friendly, and the facilities were wonderful. It is expensive, but so is Tulum in general. Definitely will be back!
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 August 2024
The staff was outstanding. Went above and beyond. Check out was at noon which is a nice change. We loved the patio and little pool THAT CAN BE HEATED! That’s a big thing, most small hotel pools are almost too cold to use. Our room was very large, the shower and bathroom as well. The restaurant is one of our favorites. We eat there everytime we go to Tulum. The beach beds are shaded by mini palapas, all had tables and pillows. Comfortable! They are roped off so you aren’t inundated by beach sellers. I didn’t think I was going to care for the rope “fence” but found I didn’t mind it. They have free dedicated guarded parking. Very interesting art. Little wood playground for kids. Slept like a baby. This hotel is right on the beach and every room seems to have easy access.
Amy
Amy, 1-night family trip
Verified Expedia guest review
8/10 Very good
4 August 2024
The staff were accommodating, very clean. My stay there was short I had to leave due to personal health reasons. I do have to say the mosquitoes nonstop biting. So take some strong bug repellent.
JUANA
JUANA, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
2 August 2024
Wonderful stay! These guys took care of our every needs - will return - perfecto!
Ross
Ross, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Dream vacation. The staff was unbelievably friendly and helpful. Every staff member was exceptional; from the check-in to the the wait staff to room service. The facility was magnificent. Our room was lovely and well kept with filtered water and coffee being replaced 2x/day. Restaurant was great. Beach was incredible.
My only complaint was that the plunge pool on our porch needed to be turned on by staff; no big deal. Prices were high but no higher than the rest of the resorts on the strip.
Craig
Craig, 5-night family trip
Verified Travelocity guest review
10/10 Exceptional
19 July 2024
Kristen
Kristen, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Jameel
Jameel, 4-night trip
Verified Expedia guest review
10/10 Exceptional
14 July 2024
Staff was super friendly and accommodating. Great food & location.
Kareem
Kareem, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Property well maintained, rooms well cleaned daily, good service, beach area great, food is good. Definitely great value for your money
Ivan
Ivan, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
4 July 2024
Great service, fabulous place!
Cristobal
Cristobal, 4-night trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Trent
Trent, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 June 2024
Great location great hotel
Yadira
Yadira, 4-night trip
Verified Expedia guest review
10/10 Exceptional
19 June 2024
Jess
Jess, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
Excelente !
Rogelio
Rogelio, 3-night family trip
Verified Expedia guest review
8/10 Very good
14 June 2024
súper recomendable.
ROCIO
ROCIO, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
9 June 2024
Beautiful property, well maintained, best beach area in Tulum. The staff and food was phenomenal. I will definitely be back!
Aisha
Aisha, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
I have traveled all over the world and have never received the customer service like we did at La Zebra. From the moment we walked in it was a full service minute to minute journey that was amazing. The staff is beyond accommodating. Would never stay anywhere else in Tulum than La Zebra
Lindsay
Lindsay, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
6 May 2024
La Zebra was a fantastic hotel in Tulum with a great location and friendly helpful staff