See all properties

Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
Escape to an all-inclusive haven where crystal-clear waters meet powdery white sand beaches. Relax by the poolside bar or challenge your partner to an exhilarating game of volleyball.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
Aerial view
13 outdoor pools, pool umbrellas, pool loungers
8 bars/lounges, 2 poolside bars, beach bar
8 bars/lounges, 2 poolside bars, beach bar
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Non-smoking
  • Bar
  • Free breakfast
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 8 bars/lounges
  • Full-service spa
  • 13 outdoor pools
  • Nightclub
  • 6 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
Feel at home
  • Private bathroom
  • Separate bath and shower
  • Living room
  • Television
  • Garden
  • Terrace
The price is S$526
includes taxes & fees
29 Jan - 30 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Living area

Suite, Round Bed, Swimout (Honeymoon)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bath and shower
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Swimout (Platinum)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bath and shower
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (deluxe)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Hot Tub (deluxe)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Free minibar, in-room safe, desk, blackout curtains

Suite, Round Bed (Honeymoon)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bath and shower
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Platinum)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Separate bath and shower
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Pool Access ((Swimout) Deluxe)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Separate bath and shower
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

6 restaurants, international cuisine

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
Spa
Free WiFi
Restaurant
8.6 out of 10, Excellent, (2698)
The price is S$423
includes taxes & fees
31 Jan - 1 Feb
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Quinta Avenida - 12 min drive
  • Playa del Carmen Main Beach - 20 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.7 miles/20.5 km

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

At Platinum Yucatan Princess Adults Only - All Inclusive , you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks, plus you'll only be within a 10-minute drive of Gran Coyote Golf. 13 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. Yucatan, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 poolside bars, a nightclub and a fitness centre. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 470 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 6 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Shopping
  • Pool table
  • Scuba-diving nearby

Working away

  • Business centre
  • Conference space (6426 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • Fitness centre
  • Golf driving range on-site
  • 13 outdoor pools
  • Full-service spa
  • Nightclub
  • Hot tub
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Separate living room

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Princess Spa Platinum has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Yucatan – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Bruschetta – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Rodeo Grill – This theme restaurant specialises in Tex-Mex cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Aroma – This fine-dining restaurant specialises in international cuisine and only serves dinner. Open daily.
Asiatico – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Policies

Guests can rest easy knowing that there's a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
This property enforces a strict dress code in the restaurants.

Also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Platinum Yucatan Princess Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Platinum Yucatan Princess Adults Only - All Inclusive ?
Yes, there are 13 outdoor pools.
Are pets allowed at Platinum Yucatan Princess Adults Only - All Inclusive ?
Sorry, pets aren't allowed.
Is parking offered on site at Platinum Yucatan Princess Adults Only - All Inclusive ?
Yes, there's free self parking.
What are the check-in and check-out times at Platinum Yucatan Princess Adults Only - All Inclusive ?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and contactless social distancing are available.
Is there an on-site casino at Platinum Yucatan Princess Adults Only - All Inclusive ?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Platinum Yucatan Princess Adults Only - All Inclusive and nearby?
Have fun with on-site activities such as archery and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 13 outdoor swimming pools. Platinum Yucatan Princess Adults Only - All Inclusive also has 2 poolside bars, 8 bars and a nightclub, as well as a sauna, a steam room and a garden.
Are there restaurants at or near Platinum Yucatan Princess Adults Only - All Inclusive ?
Yes, there are 6 on-site restaurants, featuring international cuisine.
Does Platinum Yucatan Princess Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Platinum Yucatan Princess Adults Only - All Inclusive like?
Platinum Yucatan Princess Adults Only - All Inclusive is a short 16-minute walk from Playa Xcalacoco and 19 minutes' walk from Chun-Zumbul (diving site). Travellers say that this property is in a good location.

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Pierre, 6-night trip
Verified Hotels.com guest review

6/10 Good

Samantha, 5-night trip
Verified Hotels.com guest review

8/10 Very good

What we expected
Value for money, used a lot of the next door resort. Buffet -adequate, food, luke warm. Rodeo grill, basic lunch. Evening, food and service great. Faff with pool towel process
haydn, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriel, 4-night trip
Verified Hotels.com guest review

4/10 Fair

mark, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Mediocre is how I would describe our stay - I was disappointed on the dinning, activities, and the opportunities that came with platinum rooms. For meals - Breakfast and Lunch only offers one restaurant (buffet) for eating unless you do the pop up grill by the pool or beach. Dinner - only half the restaurants are open depending on what night it is - 4 total restaurants. Beach again is mediocre on seating. The servers do work hard and are deserving of their tips. The best part of our stay was spending time at their neighboring properties. Will not be returning to this location. Oh and concierge got mouthy with me instead of being helpful on two different situations.
Andre, 4-night romance trip
Verified Expedia guest review

6/10 Good

The property is okay the drive when you arrive there looks terrible a lot of animal poop all over the place the room when we arrived smelled terrible toilets was dirty and the tub so I had to clean it myself only 4 restaurants wouldn’t go back. The spa they said oh you chocolate covered strawberries we didn’t get that the massage room was freezing about 50 degrees so you can’t even relax the (hot tub jacuzzi) was freezing your better off going in your pool your better off getting a massage on the beach then the spa
Sadyah, 5-night romance trip
Verified Expedia guest review

2/10 Poor

too much pork the pool close too early and it was like a retirement home. No fun at all.
Nekia, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Was quiet and not a lot of people at the time we went. Relaxing. Be careful with the rocks in the water at the beach.
Chad, 5-night romance trip
Verified Expedia guest review

4/10 Fair

I have to wait for service all the time in the restaurant, the vip area they ask for me to pay for everything that I like to enjoy. So I didn’t enjoy anything only the the room. The beach was impossible to swim rocks everywhere. The restaurant in the Beach was closed. 😏 I have be in Mexico a lot, never come back in this one.
Jane, 5-night trip
Verified Expedia guest review

4/10 Fair

This place was in need of some renovation
Samuel, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Julieta Lorena, 6-night trip
Verified Expedia guest review

8/10 Very good

Was a good experience and value for what we paid - staff were really helpful and it had a great atmosphere
Claire, 5-night romance trip
Verified Expedia guest review

8/10 Very good

The one problem we had was just between the concierge and the bag handlers, we were confused with what to ask each party as they had different jobs than we are used to.
morgan Jean, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

This property was beautiful and relaxing. It was very walkable and the sport park is a fun option. Swim up room was wonderful and the beach always had plenty of seating. Bar is open 24 hours. Great place to spend a week. Jovita was an amazing server and the entertainment crew was incredibly talented!
Sara, 7-night family trip
Verified Expedia guest review

8/10 Very good

Overall we enjoyed our stay. ☺️
Tristan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Aries, 4-night trip
Verified Expedia guest review

2/10 Poor

The pictures were nothing like the actual look of the hotel. The room was old and has a strong pit odor that was almost unbearable. The front desk was non-accomodating and so was the steak house receptionist. The restaurants closed way too early and we had limited information on location of each. There were also something like a big rat hat left poo all over and came into our room while we slept. The image was very very disappointing. The reviews are not true about the hotel being new. The only good part was Israel at the front. He was very polite and welcoming our entire stay, also, the buffet crew was polite unlike front desk.
Samantha, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

The property clean but it held a musty smell in the rooms and the other than that I would recommend this resort
Darla Jean, 7-night trip
Verified Expedia guest review

2/10 Poor

I had stayed at this hotel in the past and always enjoyed it. But unfortunately this will be my last time staying at this resort. The cleanliness of the resort has fallen so low. From growth on the edge of the pools, to all 5 rooms I was in smelling of mold, even after being cleaned. We told it was coming from the AC units. The buffets are super limited and most of the food was cold. Most ppl I met where going to the princess next door to eat bc the food was so bad. They are super under staffed in parts of the resort compared to my pervious visits. A friend of ours was not allowed into a restaurant bc he did dress the gender on his passport. Even after desks and night manager we told that is policy of the hotel There plenty of resort around. There is no reason to stay at one of this quality
Charles, 7-night trip with friends
Verified Expedia guest review

2/10 Poor

This trip was a disaster from the beginning. They charged my card incorrectly which resulted in getting it blocked fir my entire stay. The workers had nonremorse for this and acted as if this was ok. The girl who checked me in, said nothing to me for over 30 minutes and continued to try to charge my card. The food here is terrible and i couldn't enjoy my swimup room, due to creatures walking around the pool area and climbing ontop of the cabanas!!!! Also, the sheets were filthy, forcing me to sleep ontop of the covers, only to get over 20 mosquitoe bites all over my body. I asked for them to spray my room, in which they're just now doing that as I'm leaving to check-out of this awful experience. I will NEVER BE BACK HERE AND I WILL DEFINITELY LET EVERYONE I KNOW NOT TO COME HERE!! I visit Mexico at least 4 times a year, and this resort is by far The WORST I'VE EVER COME ACROSS!!!!
kimberly, 2-night trip
Verified Expedia guest review

8/10 Very good

Matthew David, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Staff is wonderful, would definitely recommend staying at this property. Best vacation ever!
Cheryl, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Jenyka, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Food and 24/7 bar were amazing
Verified Expedia guest review