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Sunway Hotel Georgetown Penang

Photo gallery for Sunway Hotel Georgetown Penang

In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool
Exterior
Daily buffet breakfast for a fee
Reception

Overview of Sunway Hotel Georgetown Penang

Sunway Hotel Georgetown Penang

3.5 star property
Central hotel with outdoor pool, connected to a shopping centre, near KOMTAR
8.4 out of 10 Very good
8.4/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
Map
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang, 10400
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Babysitting
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Downtown George Town
  • KOMTAR - 6 min walk
  • Gurney Drive - 3 min drive
  • Padang Kota Lama - 3 min drive
  • Swettenham Pier Cruise Terminal - 3 min drive
  • Gurney Plaza - 5 min drive
  • Penang Hill - 8 min drive
  • Queensbay Mall - 10 min drive
  • Ferringgi Beach - 31 min drive
  • AEON Mall Bukit Mertajam - 28 min drive
  • ESCAPE Adventureplay - 36 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 29 min drive
  • Penang Sentral - 27 min drive

Restaurants

  • New Lane Hawker Center - 2 min walk
  • Ying Her Kopitiam 银河茶室 - 3 min walk
  • Osmanthus's Hong Kong Desserts - 1 min walk
  • The Mandarin Bar & Bistro - 2 min walk
  • Uncle Don’s - 3 min walk
Map

About this property

Sunway Hotel Georgetown Penang

At Sunway Hotel Georgetown Penang, you'll be 0.3 mi (0.5 km) from KOMTAR and 4.2 mi (6.8 km) from Penang Hill. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the outdoor pool. The helpful staff and location get good marks from fellow travellers.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • In addition to presenting proof of COVID-19 vaccination during check-in, guests age 1 and older must also provide a negative PCR test result (test must have been administered no more than 48 hours prior to check-in).

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Sunway
Sunway Georgetown Penang
Sunway Hotel Penang
Sunway Hotel Georgetown Penang
Sunway Hotel Penang Georgetown
Sunway Penang Georgetown
Sunway Hotel Georgetown Penang George Town
Sunway Penang
Sunway Georgetown Penang
Sunway Hotel Georgetown Penang Hotel
Sunway Hotel Georgetown Penang George Town
Sunway Hotel Georgetown Penang Hotel George Town

Frequently asked questions

Does Sunway Hotel Georgetown Penang offer free cancellation for a full refund?
Yes, Sunway Hotel Georgetown Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sunway Hotel Georgetown Penang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sunway Hotel Georgetown Penang?
Yes, there's an outdoor pool.
Are pets allowed at Sunway Hotel Georgetown Penang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sunway Hotel Georgetown Penang?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Sunway Hotel Georgetown Penang?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Sunway Hotel Georgetown Penang and nearby?
Sunway Hotel Georgetown Penang has an outdoor pool and a 24-hour fitness centre.
What's the area around Sunway Hotel Georgetown Penang like?
Sunway Hotel Georgetown Penang is in Downtown George Town, a short 3-minute walk from Penang Times Square and 6 minutes' walk from KOMTAR. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Ooi Lian Ping, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel is a good area.
Stayed at Sunway for 3 nights, very comfortable hotel.only disappointing thing was that they didn’t have a bar.
Russel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel. Very helpful staff.
Meenakshi, 4-night family trip
Verified Expedia guest review

8/10 Very good

Sivalingam, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Location was good, rooms were clean, staff was friendly and helpful with checking in. However the breakfast is a disaster. Please look into your breakfast menu
Verified Expedia guest review

4/10 Fair

Give other hotels a try
Travel to Penang a few times a year due to work and wanted to try a new hotel and chose Sunway. Unfortunately, I felt that based on their prices; travellers can get much better services hotel. Staff service quality can be improved. Room has pest ie ants and lizard. Bed sheet has stain. No food offering in the hotel lobby outside of meal times
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

good pleasant staff
Verified Expedia guest review

10/10 Exceptional

Staff is helpful, location is great, can get transport easily. There are street food just outside the hotel.
Verified Expedia guest review

8/10 Very good

Will recommend this hotel for short stay. Staff is friendly. Place is clean.
Guat Keng, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great People & location hotel!
INDERJIT, 4-night trip
Verified Expedia guest review