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Occidental at Xcaret Destination - All Inclusive

4.0 star property
All-inclusive beachfront property with free children's club, near Xcaret Eco Theme Park

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Photo gallery for Occidental at Xcaret Destination - All Inclusive

Aerial view
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Private beach, white sand, beach towels, beach massages
7 outdoor pools, pool umbrellas, pool loungers
View from room
Near Xcaret Eco Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive offers a serene escape with a private beach, snorkeling, and relaxing body treatments. Enjoy breakfast buffets at one of the 10 on-site restaurants or indulge in Italian cuisine. With outdoor pools, sun loungers, mini golf and volleyball activities families will have endless fun.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 11 restaurants and 11 bars/lounges
  • 7 outdoor pools
  • Free children's club
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Beach towels
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Cable/satellite TV service
The current price is S$860
includes taxes & fees
5 Aug - 6 Aug

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

8.0 out of 10
Very good
(26 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

7.2 out of 10
Good
(40 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Premium bedding, down duvets, free minibar, in-room safe

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

View from room

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Premium bedding, down duvets, free minibar, in-room safe

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level)

Premium bedding, down duvets, free minibar, in-room safe

Royal Suite (Level)

8.4 out of 10
Very good
(16 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Royal Level)

Premium bedding, down duvets, free minibar, in-room safe

Luxury Room (Royal Level)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite

Premium bedding, down duvets, free minibar, in-room safe

Junior Studio Suite

7.6 out of 10
Good
(37 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Blackout curtains
Down duvet
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room

8.0 out of 10
Very good
(359 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Room (Concierge)

7.8 out of 10
Good
(56 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Down duvet
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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The price is S$1,475
includes taxes & fees
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About the area

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 1.4 km
  • Xplor Theme Park - 3 min drive - 1.8 km
  • Ferry to Cozumel - 5 min drive - 2.2 km
  • Playacar Golf Club - 10 min drive - 9.5 km
  • Playa del Carmen Main Beach - 12 min drive - 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.1 miles/21.1 km

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Occidental at Xcaret Destination - All Inclusive offers a private beach where you can get a beach massage or play volleyball, plus you'll only be a five-minute drive from Xplor Theme Park. 7 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, facials and body scrubs. El Pescador, one of 11 restaurants, serves seafood and is open for dinner. Other highlights at this all-inclusive property include 11 bars/lounges, a free kid's club and a fitness centre. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 765 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 11 restaurants
  • 11 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Local/corner shop
  • Children's games
  • Lifeguard on-site

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Archery
  • Mini golf
  • Snorkelling
  • Evening entertainment
  • Shopping
  • Pool table
  • Air hockey
  • Golfing nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Communal living room
  • Fitness centre
  • 7 outdoor pools
  • Shopping centre on-site
  • Arcade/games room
  • Spa services
  • 2 outdoor tennis courts
  • Sauna
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 37-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

El Pescador – This theme restaurant specialises in seafood and only serves dinner. Reservations are required.
Steak House – This steakhouse only serves dinner. Reservations are required. Open daily.
Los Olivos – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
La Hacienda – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
D Oriental – This theme restaurant specialises in sushi and only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.99 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector, a security system and outdoor lighting on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive offer free cancellation for a full refund?

Yes, Occidental at Xcaret Destination - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Occidental at Xcaret Destination - All Inclusive?

Yes, there are 7 outdoor pools.

Are pets allowed at Occidental at Xcaret Destination - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Occidental at Xcaret Destination - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

Is there an on-site casino at Occidental at Xcaret Destination - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Occidental at Xcaret Destination - All Inclusive and nearby?

Have fun with on-site activities such as archery, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes volleyball. Enjoy a swim in one of the 7 outdoor swimming pools or use the all-inclusive property's other amenities, which include 11 bars and a private beach. Occidental at Xcaret Destination - All Inclusive also has a sauna and a fitness centre, as well as an arcade and a garden.

Are there restaurants at or near Occidental at Xcaret Destination - All Inclusive?

Yes, there are 11 on-site restaurants, featuring seafood.

Does Occidental at Xcaret Destination - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Occidental at Xcaret Destination - All Inclusive like?

Occidental at Xcaret Destination - All Inclusive is a short 16-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park. Travellers love the property's prime location.

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Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Restaurant
Beach
Buffets
Animals
Family friendly
Wildlife
Booking

What guests liked

  • The private beach was lovely, quiet, and secluded, with pristine conditions and great snorkeling opportunities. (191 reviews)
  • The pools were clean, spacious, and offered a variety of activities, with some even having a quiet adult-only option. (140 reviews)
  • The park was easily accessible with two entrances in/out and offered a variety of activities and wildlife viewing opportunities. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great Vacation

We had a good time with family
Brenda, 5-night trip

10/10 Exceptional

Coming Back!!!

It was an amazing place to stay. Very nice service and amenities!!! We plan to come back soon!
Pablo, 4-night trip

8/10 Very good

The resort is beautiful. Staff
5-night trip

10/10 Exceptional

Would definitely stay again!
Makayla, 6-night trip

10/10 Exceptional

Great hotel, great staff, variety of food options.
Jennifer, 4-night trip

10/10 Exceptional

Amazing resort
Joleyana, 4-night trip

10/10 Exceptional

Great family hotel
Carian, 5-night trip

8/10 Very good

Very family oriented place
Maria, 7-night trip

8/10 Very good

Swimming beach/inlet was very nice.. Food was average..staff great!
Robert, 7-night trip

8/10 Very good

Nice kids friendly resort
Sunil Kumar, 5-night trip

10/10 Exceptional

2nd time staying here and we loved it so much. The staff is so helpful and kind, the environment feels peaceful and authentic to the culture. We loved how close it was to access the Xcaret parks as well and the variety of food options there was each Day.
Angelic, 5-night trip

10/10 Exceptional

Enjoy the stay at this location. Family safe and every accommodative.
Blanca, 1-night trip

10/10 Exceptional

The atmosphere is awesome, and the animals were walking around in the hotel, and all the staffs were very kind and friendly. And the food & service was great.
Brandon, 7-night trip

8/10 Very good

Overall a fantastic and beautiful resort, the food could be better for sure but the taco place was good so we ate there every night.
Michele, 4-night trip

10/10 Exceptional

I loved the accessibility in this hotel. It was easy to get places and had very friendly staff.
Alyssa, 5-night trip

10/10 Exceptional

This resort was absolutely beautiful. They have different restaurants to choose from, just make sure to make reservations for the restaurants when you get there or you’ll only have the buffet, pizzeria or taco stand option. The pools were beautiful and DJ always had great music playing. We went during seaweed season but the resort was great on making sure the beach was clear of seaweed. Room was nice and soft beds only thing is first night had to call for restock on bottles of water but after that no problem. Felt very safe. So much to do. Definitely going back.
Veronica, 5-night trip

10/10 Exceptional

Beautiful stay and unmatched service
Antonio, 4-night trip

8/10 Very good

Good food, somewhat of a dated resort as far as rooms go, but you really are only in your room at night time and spend the rest of your time out and about so overall would recommend!
Ashley, 4-night trip

10/10 Exceptional

Employees were nice. Resort is amazing
larrilyn, 2-night trip

8/10 Very good

Love the fact it was so close to xcaret and had its own enterance to the park. Love the wildlife and relaxing feel. The snorkeling and Lagoon area was great.
Pamela S, 7-night trip

10/10 Exceptional

Walking distance to the beach and foods was a plus! Great customer service, all workers was very friendly..
Sophat, 4-night trip

8/10 Very good

Loved seeing the Wildlife
Dwight, 7-night trip

10/10 Exceptional

Beautiful hotel. I love it!
ELIO, 7-night trip

8/10 Very good

The wild animals roaming around was a unique experience.
Delena, 7-night trip

8/10 Very good

Animals make it stand out from other resorts
Ranndy Xavier, 3-night trip