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Villa Balú

2.5 star property
Hotel within walking distance of Fort of San Felipe

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Photo gallery for Villa Balú

Reception
Point of interest
Porch
1 bedroom, in-room safe, iron/ironing board, free WiFi
Front of property
Overlooking Lake Bacalar, Villa Balú offers a serene retreat. Connect to in-room WiFi, enjoy free self parking, and take advantage of the helpful 24-hour front desk with concierge services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Concierge services
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Free self-parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite, Private Bathroom, Ground Floor

1 bedroom, in-room safe, iron/ironing board, free WiFi

Junior Suite, Private Bathroom, Ground Floor

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Champagne service
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Private Bathroom, Tower

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room, Private Bathroom, Tower

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Champagne service
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

1 bedroom, in-room safe, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av 7 Centro, Entre la 14-16, Bacalar, QROO, 77930

What's nearby

  • Municipal Spa of Bacalar - 5 min walk - 0.4 km
  • Fort of San Felipe - 5 min walk - 0.4 km
  • Laguna Bacalar Ecological Park - 11 min walk - 1.0 km
  • Cenote Negro - 1 min drive - 0.8 km
  • Cenote Cocalitos - 4 min drive - 3.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
  • Corozal (CZH) - 48 min drive

Restaurants

  • ‪Restaurant el Barril de Bacalar - ‬4 min walk
  • ‪I Scream Bar - ‬6 min walk
  • ‪Cafe Tito - ‬6 min walk
  • ‪Ajal - ‬4 min walk
  • ‪Taqueria el Trompo de K'los - ‬3 min walk

About this property

Villa Balú

Villa Balú puts you a short five-minute drive from Laguna Bacalar Ecological Park and Lake Bacalar. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Private picnics

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Romance packages

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Villa Balú Hotel Bacalar
Villa Balú Hotel
Villa Balú Bacalar
Villa Balú Hotel
Villa Balú Bacalar
Villa Balú Hotel Bacalar

Frequently asked questions

Does Villa Balú offer free cancellation for a full refund?

Yes, Villa Balú does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Villa Balú?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Villa Balú?

Yes, there's free self parking.

What are the check-in and check-out times at Villa Balú?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Villa Balú and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours.

What's the area around Villa Balú like?

Villa Balú is a short 15-minute walk from Laguna Bacalar Ecological Park and 15 minutes' walk from Lake Bacalar.

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Villa Balú Reviews

Reviews

7.8

Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The property is very clean and staff is very nice.
Marisol, 1-night trip

10/10 Exceptional

Romantic structures. Walkable to tourist spots
Chun, 2-night trip

10/10 Exceptional

Excellent value for the money, nicely decorated, and very close to stores and restaurants. I highly recommend
matthew, 1-night trip

10/10 Exceptional

Great services..

6/10 Good

Overall good stay!

God location, clean. Small room but well enough. The room only have wooden windows and bad lock. You could hear all guests quite well and did not feel secure with the bad locking of the windows. Breakfast included but at a restaurant at the main square. Breakfast ok but only sugary coffee included and no drinks for the children. We had to pay extra for other type of coffee and they expected tip as well for a breakfast included in the stay. The breakfast included felt a little bit as they only wanted to earn som extra on the guests.
Sylvia, 3-night trip

8/10 Very good

Agradable estancia

Estuvo bien,en la primera habitación que me dieron no funcionaba el aire acondicionado, me cambiaron dos veces más de habitación, muy amables los trabajadores, la cama muy cómoda y en general agradable
Natalia, 3-night trip

10/10 Exceptional

El hotel está en una zona tranquila y cerca del centro. Es un lugar limpio y el personal es amable. Las camas muy cómodas. Disfruté mi estancia en este lugar. Seguro volveré. Ampliamente recomendado.
Glenda, 2-night trip

8/10 Very good

na
Emilio, 4-night trip

10/10 Exceptional

Centrico
Jesus alejandro, 2-night trip

10/10 Exceptional

Es un hotel sencillo, pero de muy buen gusto en su diseño y decoración. No cuenta con estacionamiento, sin embargo tiene vigilancia.
Teresa, 1-night trip

8/10 Very good

Muy buen servicio y céntrica. No tiene estacionamiento pero es una zona muy tranquila
Manuel, 1-night trip

2/10 Poor

Lauren, 2-night trip

6/10 Good

De costos muy accesibles para su variedad de habitaciones. A unas 4 cuadras del centro de Bacalar caminando El estacionamiento principalmente es en calles alternas
Esteban, 2-night trip

10/10 Exceptional

Marisol, 1-night trip

10/10 Exceptional

Esta tranquila y es bonita
Marco Antonio, 3-night trip

10/10 Exceptional

Deneen, 1-night trip

8/10 Very good

Pablo, 4-night trip

10/10 Exceptional

Todo
angeles, 1-night trip

6/10 Good

Me entregaron la habitación antes de la hora, gracias por eso pero estaba sucia, la ropa de cama tenia mocos y cabellos y hasta un mosquito muerto grande, fue un batallar para bajarle al baño todos los días y la regadera tiene una coledera muy vieja con una tapa que tiene hongos, esto se puede arreglar con $1000 pesos de inversión. El personal fue super amable y considerado, excelente servicio de ellos.
Saralicia Gonzalez, 5-night trip

8/10 Very good

Super bien la relación precio y servicio. Es limpio bien ubicado
Luis Pastor, 1-night trip

10/10 Exceptional

Muy limpio muy amplio muy amables lo recomiendo
Erendira, 1-night trip

10/10 Exceptional

Excelente
Carlos, 1-night trip

8/10 Very good

Bonita cumple con su funsion de hospedaje cómodo y buen servicio
Humberto, 1-night trip

10/10 Exceptional

Victor, 1-night trip

10/10 Exceptional

adan, 1-night trip