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Hanoi Paon Hotel & Spa

4.0 star property
Hotel with spa, near Hoan Kiem Lake

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Photo gallery for Hanoi Paon Hotel & Spa

Outdoor pool, open 8:00 AM to 9 PM, pool loungers
Nursery
Rooftop terrace
City view from property
Reception
Near Hoan Kiem Lake, Hanoi Paon Hotel & Spa offers a rejuvenating experience. Revitalize at the rooftop terrace or indulge in spa treatments like hot stone massages and facials at Jasmin Spa. With an art gallery, shopping mall on site, high-speed WiFi and a 24-hour business center - this upscale hotel has everything for a convenient stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and pool bar
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Swim-up bar
  • Room service
  • 24-hour business centre
  • Airport shuttle

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout curtains

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Hairdryer
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Double or Twin Room, Balcony

Minibar, in-room safe, desk, laptop workspace

Executive Double or Twin Room, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Bathrobes
Bidet
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Large Single Bed

View all photos for Junior Suite, 1 Bedroom, City View (with Bathtub)

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, City View (with Bathtub)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bedroom
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Paon Suite

Minibar, in-room safe, desk, laptop workspace

Paon Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, No Windows

Minibar, in-room safe, desk, laptop workspace

Family Room, No Windows

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Rainfall showerhead
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Business Double Room

Minibar, in-room safe, desk, laptop workspace

Business Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Bathrobes
Bidet
Private bathroom
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room (With Window)

Minibar, in-room safe, desk, laptop workspace

Family Room (With Window)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Hairdryer
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

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About the area

Map
27 Hang Thung, Hoan Kiem, Hanoi

What's nearby

  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 6 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 11 min walk - 1.0 km
  • Hanoi Opera House - 13 min walk - 1.1 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive
  • Hanoi Long Bien Station - 5 min drive
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Railway Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Banh Mi Long Hoi - ‬1 min walk
  • ‪Pizza Belga - Hang Be street - ‬2 min walk
  • ‪Chân Gà Rang Muối - ‬1 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬1 min walk

About this property

Hanoi Paon Hotel & Spa

Hanoi Paon Hotel & Spa features a rooftop terrace and puts you only steps from Thang Long Water Puppet Theatre. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or facials. An outdoor pool, a poolside bar and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, French, Japanese, Vietnamese

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (VND 300000 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)
    • No alcohol allowed on site
    • No stag or hen parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Fence around the pool

What to do

  • Scooter/moped hire
  • Shopping
  • Access to nearby outdoor pool

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Art gallery on-site
  • Shopping centre on-site
  • Full-service spa
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Visual fire alarm
  • Doorbell and phone notifications
  • Phone accessibility kit

Room amenities

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmin Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 115000 for children
  • Airport shuttle service is offered for an extra charge of VND 380000 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for VND 470000 per day

Parking

  • Valet parking costs VND 300000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9 PM

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay

Also known as

Sunline Paon Hotel Hanoi
Sunline Paon Hanoi
Sunline Paon
Sunline Paon Hotel
Hanoi Paon Hotel Spa
Hanoi Paon Hotel & Spa Hotel
Hanoi Paon Hotel & Spa Hanoi
Hanoi Paon Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Hanoi Paon Hotel & Spa offer free cancellation for a full refund?

Yes, Hanoi Paon Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hanoi Paon Hotel & Spa?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9 PM.

Are pets allowed at Hanoi Paon Hotel & Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hanoi Paon Hotel & Spa?

Yes. Valet parking costs VND 300000 per night.

Is an airport shuttle service offered by Hanoi Paon Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 380000 per vehicle one-way.

What are the check-in and check-out times at Hanoi Paon Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Hanoi Paon Hotel & Spa and nearby?

Hanoi Paon Hotel & Spa has a spa and an outdoor pool, as well as a fitness centre and access to a nearby outdoor pool.

Are there restaurants at or near Hanoi Paon Hotel & Spa?

Yes, there's an on-site restaurant.

What's the area around Hanoi Paon Hotel & Spa like?

Hanoi Paon Hotel & Spa is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from Thang Long Water Puppet Theatre.

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Hanoi Paon Hotel & Spa Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Restaurant
Drinks

What guests liked

  • Breakfast was great with a variety of choices and well-cooked options. (5 reviews)
  • The property's Jasmine Spa offers an amazing experience with fantastic massages that leave guests feeling highly relaxed. (3 reviews)
  • The pool offered a life-saving respite from the heat and provided a great view from the rooftop deck. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Enjoyable stay

Excellent stay Convenient location We were in 6th floored and we didn’t hear any noise or traffic Good selection of fruits for breakfast
Yan Lynn, 1-night trip

10/10 Exceptional

Great hotel

Lovely hotel and great location
1-night trip

10/10 Exceptional

Great stay at the Hanoi Paon

Staff very friendly and helpful, hotel services immaculate, will stay again
Stanley, 4-night trip

8/10 Very good

Staff are friendly and helpful. Bell boy is extremely hard working and helpful too. No adverse comments
Siu Ping Phyl, 3-night trip

10/10 Exceptional

Staff amazing location perfect to walk to any place you wanted or transport in abundance outside the door.
Leanne, 8-night trip

10/10 Exceptional

City break in hanoi.. nice hotel in old quater.. Staff fruendly and very nice room
R, 3-night trip

10/10 Exceptional

Very nice hotel

Very nice hotel, great location close to the cities main attractions. Friendly and helpful staff. Very nice view from the rooftop pool/terrace.
Merete, 2-night trip

8/10 Very good

Nice hotel lobby. Room was ok, a little lackluster for paying extra.
Maggie, 2-night trip

8/10 Very good

Great hotel in the best possible area. Staff was very friendly. The room was fresh, clean and bright. Our room Had a separate seating area and a small balcony which was nice to have, but note that not all rooms have this. We specifically rented a room that did. We had a kitchenette as well that we didn’t use but nice to have the option.
Kristopher, 4-night trip

8/10 Very good

Hanoi retreat

Great stay and perfect location. Staff is super friendly as well. Could try to fix the wobbly ladder in the pool.
Patrik, 3-night trip

10/10 Exceptional

Definitely recommend - Good location

It was a great location. In the old distract, close to the lake and French quarter. My room was on the 5th floor and I didn't hear any traffic at night. Lovely breakfast. Reception (Leo) and bell boy (Kelvin and another guy) all so friendly and welcoming. Would definitely recommend.
Lorraine, 2-night trip

10/10 Exceptional

Lovely friendly hotel in the Old Quarter, my room was super clean and comfortable and the breakfast was fantastic with views across the city from the restaurant on the roof. Had a great Vietnamese massage in the hotel spa which I would totally recommend. All of the staff went out of their way to make the stay as good as possible. Special thanks to Kelvin the bell hop for always being welcoming and helpful. Top hotel.
Steven, 3-night trip

10/10 Exceptional

Mr Kelvin was a stand out star for his customer servive. So polite!
Mark, 3-night trip

10/10 Exceptional

Great hotel. Very well located. Staff super friendly. We are staying at this hotel three times over a two week period. They stored our luggage for our trips out to Sapa and Halong Bay. Rooms are lovely
Stephanie, 3-night trip

10/10 Exceptional

Although the bed was lumpy and uncomfortable, EVERYTHING else about Hanoi Paon was excellent. Our paramount praise goes to the hotel staff from front desk to bell staff. Bell staff ALWAYS were right there to open doors and assist me with my weak hip that makes climbing steps difficult. Bravo to these attentive guys. Our tip paled in comparison to their hard work!
James, 7-night trip

10/10 Exceptional

Excellent. Very kind. Good value. Pool is a life saver when it is hot. Breakfast was great and worth the extra money for the convenience of having it as an option.
James, 3-night trip

4/10 Fair

The pictures on the website make this property look nice but you can tell immediately upon arrival that the property is not very clean. Check-in was great and the staff was helpful but our room smelled bad as if people had smoked in the room previously and also the walls were dirty, water-damaged, and had mold on it. The floors were worn and also not very clean. We left the hotel shortly after check-in and went to a different hotel in the Old Quarter for less money but much nicer.
Willie, 1-night trip

10/10 Exceptional

Stephen a, 2-night trip

8/10 Very good

Hanna, 2-night trip

10/10 Exceptional

Shannon, 2-night trip

8/10 Very good

Uwe, 3-night trip

8/10 Very good

Vasilios, 3-night trip

10/10 Exceptional

Phillip Christian Kjær, 3-night trip

10/10 Exceptional

takahiro, 5-night trip

10/10 Exceptional

Bonne adresse

Accueil excellent, hôtel très bien situé pour visites, chambre très calme et bien entretenu. Le petit dejeuner est copieux et de bonne qualité avec une vue splendide car au sommet de l immeuble. Je recommande
danièle, 1-night trip