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Hanoi Paon Hotel & Spa

4.0 star property
Hotel with spa, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Paon Hotel & Spa

Outdoor pool, open 8:00 AM to 9 PM, pool loungers
Reception
Rooftop terrace
City view from property
Nursery

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Gym
  • Spa
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Room service
  • 24-hour business centre
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout curtains

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Double or Twin Room, Balcony

Minibar, in-room safe, desk, laptop workspace

Executive Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Bidet
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Large Single Bed

View all photos for Junior Suite, 1 Bedroom, City View (with Bathtub)

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, City View (with Bathtub)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Paon Suite

Minibar, in-room safe, desk, laptop workspace

Paon Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, No Windows

Minibar, in-room safe, desk, laptop workspace

Family Room, No Windows

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Business Double Room

Minibar, in-room safe, desk, laptop workspace

Business Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Bidet
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Bidet
Private bathroom
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room (With Window)

Minibar, in-room safe, desk, laptop workspace

Family Room (With Window)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

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Pool
Spa
Airport transfer
Free parking
9.2 out of 10, Wonderful, (23)
Splendid Premium Hotel
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About the area

Map
27 Hang Thung, Hoan Kiem, Hanoi

What's nearby

  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 6 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 11 min walk - 1.0 km
  • Hanoi Opera House - 13 min walk - 1.1 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive
  • Hanoi Long Bien Station - 5 min drive
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Railway Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Banh Mi Long Hoi - ‬1 min walk
  • ‪Pizza Belga - Hang Be street - ‬2 min walk
  • ‪Chân Gà Rang Muối - ‬1 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬1 min walk

About this property

Hanoi Paon Hotel & Spa

Hanoi Paon Hotel & Spa features a rooftop terrace and puts you within a five-minute walk of Hoan Kiem Lake. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights include an outdoor pool, a fitness centre and a terrace. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, French, Japanese, Vietnamese

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (VND 300000 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)
    • No alcohol allowed on site
    • No stag or hen parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Fence around the pool

What to do

  • Scooter/moped hire
  • Shopping
  • Access to nearby outdoor pool

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Art gallery on-site
  • Shopping centre on-site
  • Full-service spa
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Visual fire alarm
  • Doorbell and phone notifications
  • Phone accessibility kit

Room amenities

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmin Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 115000 for children
  • Airport shuttle service is offered for an extra charge of VND 380000 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for VND 470000 per day

Parking

  • Valet parking costs VND 300000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9 PM

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Sunline Paon Hotel Hanoi
Sunline Paon Hanoi
Sunline Paon
Sunline Paon Hotel
Hanoi Paon Hotel Spa
Hanoi Paon Hotel & Spa Hotel
Hanoi Paon Hotel & Spa Hanoi
Hanoi Paon Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Hanoi Paon Hotel & Spa offer free cancellation for a full refund?
Yes, Hanoi Paon Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hanoi Paon Hotel & Spa?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9 PM.
Are pets allowed at Hanoi Paon Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hanoi Paon Hotel & Spa?
Yes. Valet parking costs VND 300000 per night.
Is an airport shuttle service offered by Hanoi Paon Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 380000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Paon Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hanoi Paon Hotel & Spa and nearby?
Hanoi Paon Hotel & Spa has a spa and an outdoor pool, as well as a fitness centre and access to a nearby outdoor pool.
Are there restaurants at or near Hanoi Paon Hotel & Spa?
Yes, there's an on-site restaurant.
What's the area around Hanoi Paon Hotel & Spa like?
Hanoi Paon Hotel & Spa is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 6 minutes' walk from Hanoi Old Town Night Market.

Hanoi Paon Hotel & Spa Reviews

Reviews

9.0

Wonderful

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Definitely recommend - Good location
It was a great location. In the old distract, close to the lake and French quarter. My room was on the 5th floor and I didn't hear any traffic at night. Lovely breakfast. Reception (Leo) and bell boy (Kelvin and another guy) all so friendly and welcoming. Would definitely recommend.
Lorraine, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

City break in hanoi.. nice hotel in old quater.. Staff fruendly and very nice room
R, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

.
Peter, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel. Very well located. Staff super friendly. We are staying at this hotel three times over a two week period. They stored our luggage for our trips out to Sapa and Halong Bay. Rooms are lovely
Stephanie, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent. Very kind. Good value. Pool is a life saver when it is hot. Breakfast was great and worth the extra money for the convenience of having it as an option.
James, 3-night trip
Verified Expedia guest review

4/10 Fair

The pictures on the website make this property look nice but you can tell immediately upon arrival that the property is not very clean. Check-in was great and the staff was helpful but our room smelled bad as if people had smoked in the room previously and also the walls were dirty, water-damaged, and had mold on it. The floors were worn and also not very clean. We left the hotel shortly after check-in and went to a different hotel in the Old Quarter for less money but much nicer.
Willie, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bonne adresse
Accueil excellent, hôtel très bien situé pour visites, chambre très calme et bien entretenu. Le petit dejeuner est copieux et de bonne qualité avec une vue splendide car au sommet de l immeuble. Je recommande
danièle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Increíble hotel! El servicio maravilloso, las habitaciones con muy buen espacio y excelente ubicación. La terraza es maravillosa y los desayunos ricos.
Humberto, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel
Very nice hotel, great location close to the cities main attractions. Friendly and helpful staff. Very nice view from the rooftop pool/terrace.
Merete, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastisch hotel met aardig en behulpzaam personeel.
Lars, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Kirjautuessa sisään pyysimme apua skootterin vuokrauksessa ja hotelli pyysi kaksinkertaista vuokraa mitä markkinoilta saa. Edellisessä hotellissa asiaa katsottiin palveluna asiakkaalle. Kerroin mutta hinta ai muuttunut. Otin muualta.
Thanh Anthony, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hôtel propre et chambre très confortable. Piscine et salle de restauration agréable. Très bon petit déjeuner. A conseiller.
frederic, 2-night family trip
Verified Expedia guest review

8/10 Very good

Tove, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Tout était parfait, le personnel très bienveillant, le service, le petit déjeuner. Grosse déception lorsque nous avons fait le Check ou, ils ont insisté lourdement pour nous faire payer 2 bouteilles d eau du mini bar que nous n avions bien sûr pas utiliser. J ai dû m enerver au bout d un moment pour qu ils lâchent l affaire. Dommage
MICAEL, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Mickaël, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Hanoi retreat
Great stay and perfect location. Staff is super friendly as well. Could try to fix the wobbly ladder in the pool.
Patrik, 3-night trip
Verified Hotels.com guest review