Near Hoan Kiem Lake, Hanoi Paon Hotel & Spa offers a rejuvenating experience. Revitalize at the rooftop terrace or indulge in spa treatments like hot stone massages and facials at Jasmin Spa. With an art gallery, shopping mall on site, high-speed WiFi and a 24-hour business center - this upscale hotel has everything for a convenient stay.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Airport transfer
Parking available
Bar
Gym
Main amenities (12)
Daily housekeeping
Restaurants and pool bar
Full-service spa
Outdoor pool
Rooftop terrace
Breakfast available
Fitness centre
Valet parking
Swim-up bar
Room service
24-hour business centre
Airport shuttle
Feel at home (6)
Children stay free
Private bathroom
Television
Terrace
Daily housekeeping
Blackout curtains
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Deluxe Double or Twin Room
Deluxe Double or Twin Room
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Hairdryer
Bidet
20 sq m
Sleeps 3
1 Queen Bed OR 2 Single Beds
View all photos for Executive Double or Twin Room, Balcony
Executive Double or Twin Room, Balcony
Highlights
Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Bathrobes
Bidet
22 sq m
City view
Sleeps 2
1 King Bed OR 1 Large Single Bed
View all photos for Junior Suite, 1 Bedroom, City View (with Bathtub)
Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
Hoan Kiem Lake - 3 min walk - 0.3 km
Hanoi Old Town Night Market - 6 min walk - 0.6 km
St. Joseph's Cathedral of Hanoi - 11 min walk - 1.0 km
Hanoi Opera House - 13 min walk - 1.1 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 38 min drive
Hanoi Long Bien Station - 5 min drive
Hanoi Gia Lam Station - 14 min drive
Hanoi Railway Station - 23 min walk
Airport shuttle (surcharge)
Restaurants
Banh Mi Long Hoi - 1 min walk
Pizza Belga - Hang Be street - 2 min walk
Chân Gà Rang Muối - 1 min walk
Nem Tai Bà Hồng - 1 min walk
Mì, Phở Xào, Cơm Rang - Lò Sũ - 1 min walk
About this property
Hanoi Paon Hotel & Spa
Hanoi Paon Hotel & Spa features a rooftop terrace and puts you only steps from Thang Long Water Puppet Theatre. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or facials. An outdoor pool, a poolside bar and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, French, Japanese, Vietnamese
At a glance
DONE
Hotel size
51 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING
Parking
On-site valet parking (VND 300000 per night)
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Designated smoking area (fines apply)
No alcohol allowed on site
No stag or hen parties
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Poolside bar
Swim-up bar
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Fence around the pool
What to do
Scooter/moped hire
Shopping
Access to nearby outdoor pool
Working away
24-hour business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Porter/bellhop
Bike hire
Pool loungers
Facilities
1 building/tower
Built in 2018
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Fitness centre
An outdoor pool
Art gallery on-site
Shopping centre on-site
Full-service spa
Traditional architecture
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Visual fire alarm
Doorbell and phone notifications
Phone accessibility kit
Room amenities
Be entertained
39-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmin Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 115000 for children
Airport shuttle service is offered for an extra charge of VND 380000 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
Rollaway beds are available for VND 470000 per day
Parking
Valet parking costs VND 300000 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9 PM
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Also known as
Sunline Paon Hotel Hanoi
Sunline Paon Hanoi
Sunline Paon
Sunline Paon Hotel
Hanoi Paon Hotel Spa
Hanoi Paon Hotel & Spa Hotel
Hanoi Paon Hotel & Spa Hanoi
Hanoi Paon Hotel & Spa Hotel Hanoi
Frequently asked questions
Does Hanoi Paon Hotel & Spa offer free cancellation for a full refund?
Yes, Hanoi Paon Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hanoi Paon Hotel & Spa?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9 PM.
Are pets allowed at Hanoi Paon Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hanoi Paon Hotel & Spa?
Yes. Valet parking costs VND 300000 per night.
Is an airport shuttle service offered by Hanoi Paon Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 380000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Paon Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hanoi Paon Hotel & Spa and nearby?
Hanoi Paon Hotel & Spa has a spa and an outdoor pool, as well as a fitness centre and access to a nearby outdoor pool.
Are there restaurants at or near Hanoi Paon Hotel & Spa?
Yes, there's an on-site restaurant.
What's the area around Hanoi Paon Hotel & Spa like?
Hanoi Paon Hotel & Spa is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from Thang Long Water Puppet Theatre.
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Hanoi Paon Hotel & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Drinks
Restaurant
What guests liked
Breakfast was great with a variety of choices and well-cooked options. (5 reviews)
The property's Jasmine Spa offers an amazing experience with fantastic massages that leave guests feeling highly relaxed. (3 reviews)
The pool offered a life-saving respite from the heat and provided a great view from the rooftop deck. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
18 Feb, 2025
Great hotel
Lovely hotel and great location
Verified traveller
1-night trip
10/10 Exceptional
23 Jan, 2025
Great stay at the Hanoi Paon
Staff very friendly and helpful, hotel services immaculate, will stay again
Stanley
Stanley, 4-night trip
8/10 Very good
27 Mar, 2025
Staff are friendly and helpful. Bell boy is extremely hard working and helpful too. No adverse comments
Siu Ping Phyl
Siu Ping Phyl, 3-night trip
10/10 Exceptional
24 Dec, 2024
Staff amazing location perfect to walk to any place you wanted or transport in abundance outside the door.
Leanne
Leanne, 8-night trip
10/10 Exceptional
6 Nov, 2024
City break in hanoi.. nice hotel in old quater..
Staff fruendly and very nice room
R
R, 3-night trip
10/10 Exceptional
27 Oct, 2024
Very nice hotel
Very nice hotel, great location close to the cities main attractions. Friendly and helpful staff. Very nice view from the rooftop pool/terrace.
Merete
Merete, 2-night trip
8/10 Very good
3 Jan, 2025
Nice hotel lobby. Room was ok, a little lackluster for paying extra.
Maggie
Maggie, 2-night trip
10/10 Exceptional
14 Dec, 2024
Definitely recommend - Good location
It was a great location. In the old distract, close to the lake and French quarter. My room was on the 5th floor and I didn't hear any traffic at night.
Lovely breakfast.
Reception (Leo) and bell boy (Kelvin and another guy) all so friendly and welcoming.
Would definitely recommend.
Lorraine
Lorraine, 2-night trip
10/10 Exceptional
23 Nov, 2024
Lovely friendly hotel in the Old Quarter, my room was super clean and comfortable and the breakfast was fantastic with views across the city from the restaurant on the roof.
Had a great Vietnamese massage in the hotel spa which I would totally recommend.
All of the staff went out of their way to make the stay as good as possible.
Special thanks to Kelvin the bell hop for always being welcoming and helpful.
Top hotel.
Steven
Steven, 3-night trip
8/10 Very good
12 May, 2024
Hanoi retreat
Great stay and perfect location. Staff is super friendly as well.
Could try to fix the wobbly ladder in the pool.
Patrik
Patrik, 3-night trip
10/10 Exceptional
2 Jan, 2025
Mr Kelvin was a stand out star for his customer servive. So polite!
Mark
Mark, 3-night trip
10/10 Exceptional
16 Jan, 2025
Although the bed was lumpy and uncomfortable, EVERYTHING else about Hanoi Paon was excellent. Our paramount praise goes to the hotel staff from front desk to bell staff. Bell staff ALWAYS were right there to open doors and assist me with my weak hip that makes climbing steps difficult. Bravo to these attentive guys. Our tip paled in comparison to their hard work!
James
James, 7-night trip
10/10 Exceptional
18 Jun, 2024
Great hotel. Very well located. Staff super friendly.
We are staying at this hotel three times over a two week period. They stored our luggage for our trips out to Sapa and Halong Bay.
Rooms are lovely
Stephanie
Stephanie, 3-night trip
10/10 Exceptional
4 Apr, 2024
Excellent. Very kind. Good value. Pool is a life saver when it is hot. Breakfast was great and worth the extra money for the convenience of having it as an option.
James
James, 3-night trip
4/10 Fair
18 Mar, 2024
The pictures on the website make this property look nice but you can tell immediately upon arrival that the property is not very clean. Check-in was great and the staff was helpful but our room smelled bad as if people had smoked in the room previously and also the walls were dirty, water-damaged, and had mold on it. The floors were worn and also not very clean. We left the hotel shortly after check-in and went to a different hotel in the Old Quarter for less money but much nicer.
Willie
Willie, 1-night trip
10/10 Exceptional
1 May, 2025
Stephen a
Stephen a, 2-night trip
8/10 Very good
27 Apr, 2025
Hanna
Hanna, 2-night trip
10/10 Exceptional
16 Apr, 2025
Shannon
Shannon, 2-night trip
8/10 Very good
26 Mar, 2025
Uwe
Uwe, 3-night trip
8/10 Very good
6 Mar, 2025
Vasilios
Vasilios, 3-night trip
10/10 Exceptional
23 Feb, 2025
Phillip Christian Kjær
Phillip Christian Kjær, 3-night trip
10/10 Exceptional
6 Jan, 2025
takahiro
takahiro, 5-night trip
10/10 Exceptional
17 Nov, 2024
Bonne adresse
Accueil excellent, hôtel très bien situé pour visites, chambre très calme et bien entretenu.
Le petit dejeuner est copieux et de bonne qualité avec une vue splendide car au sommet de l immeuble.
Je recommande
danièle
danièle, 1-night trip
10/10 Exceptional
11 Nov, 2024
Increíble hotel! El servicio maravilloso, las habitaciones con muy buen espacio y excelente ubicación.
La terraza es maravillosa y los desayunos ricos.
Humberto
Humberto, 3-night trip
10/10 Exceptional
12 Sept, 2024
Fantastisch hotel met aardig en behulpzaam personeel.