Excellent - clean, central location, the pool is excellent for adults and families. Staff are friendly and always there to help. The suite is perfect for families with young children.
Need to improve
- lifts, every day it seems like only one or two is working, stops at every floor. There are 6 lifts but it doesn’t work very well.
- pillows were too hard - I didn’t ask for better ones because I was too tired every night
- AC is intermittently working, one room it was too cold or too hot.
- Godiva downstairs is useless, no coffee or ice cream available.
- the hotel needs a coffee shop
- breakfast is very good but the options feel the same every day. Some variation will be nice, better selection of cakes/pastries.
- waiter service by the pool is slow, takes a while to get someone’s attention