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Novotel Singapore on Stevens

Photo gallery for Novotel Singapore on Stevens

2 outdoor pools
Exterior
Shower, rainfall showerhead, free toiletries, hair dryer
Daily buffet breakfast (SGD 20 per person)
Exterior

Overview of Novotel Singapore on Stevens

Novotel Singapore on Stevens

4.0 star property
4-star hotel with 14 restaurants, near Singapore Botanic Gardens
8.6 out of 10 Fabulous
8.6/10 Fabulous

488 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
28 Stevens Road #01-01, Orchard District, Singapore, 257878
Main amenities
  • Daily housekeeping
  • 14 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • 24-hour health club
  • Outdoor tennis court
  • Self parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Area shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Tanglin
  • Singapore Botanic Gardens - 18 min walk
  • Orchard Road - 27 min walk
  • Mustafa Centre - 5 min drive
  • Bugis Street Shopping District - 5 min drive
  • Suntec City - 6 min drive
  • Singapore Flyer - 6 min drive
  • Marina Bay Street Circuit - 7 min drive
  • Raffles Place - 7 min drive
  • Marina Bay Sands Casino - 7 min drive
  • Marina Bay Sands Skypark - 8 min drive

Getting around

  • Singapore (XSP-Seletar) - 23 min drive
  • Changi Airport (SIN) - 28 min drive
  • Senai International Airport (JHB) - 68 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 23.8 miles/38.2 km
  • JB Sentral - 35 min drive
  • Stevens Station - 10 min walk
  • Newton Station - 17 min walk
  • Orchard Station - 18 min walk
  • Area shuttle (surcharge)

Restaurants

  • Muddy Murphy's - 14 min walk
  • Hua Ting Restaurant - 13 min walk
  • The Tanglin Club - 10 min walk
  • So France - 13 min walk
  • Shang Palace - 10 min walk
Map

About this property

Novotel Singapore on Stevens

Novotel Singapore on Stevens puts you within a 10-minute drive of Orchard Road and Marina Bay Sands Casino. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Food Exchange, one of 14 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a 24-hour health club and a fitness centre. Fellow travellers like the pool and helpful staff. Public transportation is close by: Stevens Station is only 10 minutes on foot.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Indonesian, Japanese, Korean, Malay, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 254 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2 PM until 1 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (SGD 35 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 14 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour health club
  • 2 outdoor pools
  • Arcade/games room
  • Outdoor tennis court

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Raised toilet seat
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height desk
  • Low-height bed
  • Grab bar near toilet
  • Grab bar in bath
  • Bathroom emergency pull cord
  • Accessible bath
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

Food Exchange – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
L Apertif Tapas Bar – This tapas bar specialises in international cuisine and only serves light fare. Open daily.
Winestone – On-site fine-dining restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SGD 20 per person
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs SGD 35 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Novotel Singapore Stevens Hotel
Novotel Stevens Hotel
Novotel Singapore Stevens
Novotel Stevens
Novotel Singapore on Stevens Hotel
Novotel Singapore on Stevens Singapore
Novotel Singapore on Stevens Hotel Singapore

Frequently asked questions

Does Novotel Singapore on Stevens offer free cancellation for a full refund?
Yes, Novotel Singapore on Stevens does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Singapore on Stevens?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Singapore on Stevens?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Novotel Singapore on Stevens?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Singapore on Stevens?
Yes. Self-parking costs SGD 35 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Novotel Singapore on Stevens?
You can check in from 2 PM - 1 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Novotel Singapore on Stevens?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (7-min drive) and Resort World Sentosa Casino (12-min drive) are both nearby.
What is there to do at Novotel Singapore on Stevens and nearby?
Practise your swing on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a 24-hour health club. Novotel Singapore on Stevens also has an arcade and a garden.
Are there restaurants at or near Novotel Singapore on Stevens?
Yes, there are 14 on-site restaurants, featuring international cuisine.
What's the area around Novotel Singapore on Stevens like?
Novotel Singapore on Stevens is a short 18-minute walk from Singapore Botanic Gardens and 18 minutes' walk from ION Orchard. Travellers say that this hotel is in a good location.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

The perfect hotel in Singapore for me
Novotel does well with this property. Nice, clean , quiet room with perfect and quiet aircon, comfy bed and linen. Seven eleven, small eateries nearby and nice walk to Orchard Rd.
Jens Peter, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Very hard to hire taxi when raining.
Aung, 3-night trip
Verified Expedia guest review

8/10 Very good

This was is a winner! Not usually a big fan of big brand names but this one fits the bill. Need some improvements on the front desk. Hit or miss on front desk staff but try to pick the ones who look like they have been doing it for a while versus the newbies who clearly are clueless on what they are doing. Other departments have wonderful staffing. Will stay again here. Rooms were fabulous!!
Marc, 3-night trip
Verified Expedia guest review

10/10 Exceptional

WENJIE, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Linda, 5-night trip
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

8/10 Very good

Two pools is better than one
Novotel was really good. Interesting is sharing some areas with wall-2-wall Mercure hotel. I was able to use both pools, whick I liked very much. If stuff not available at one hotel simply ask another one (umbrella for instance)
Rohani, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice
Verified Expedia guest review

10/10 Exceptional

Highly recommend
Good hotel. Clean, good service, great breakfast.
mehul, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Work break
It was a good break from work. The breakfast buffet was nice.
Tracy Rex, 1-night trip
Verified Hotels.com guest review