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Hanoi Lotus Boutique Hotel

4.0 star property
Art Deco hotel with spa, near Hoan Kiem Lake

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Photo gallery for Hanoi Lotus Boutique Hotel

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Exterior detail
Lobby sitting area
Property amenity
Balcony
Hanoi Lotus Boutique Hotel is a haven in the heart of Hanoi Old Town, offering guests a rejuvenating retreat. Enjoy restful mornings with breakfast and leisurely afternoons at the library or indulging in treatments at Hanoi Spa.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • 24-hour business centre
  • Conference centre
  • Business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Terrace/patio

Royal Suite Large Balcony & Terrace (8m2) City View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Suite Large Balcony & Terrace (9m2) City View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Premium Suite Large Balcony (6m2) City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Day Use - 4 Hours Only

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Connecting Rooms, Large Balcony City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Connecting Rooms, Large Balcony City View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, 4,307 reviews
The price is S$60
includes taxes & fees
8 May - 9 May
Hanoi Royal Palace Hotel 2
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About the area

Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.7 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 11 min walk - 1.0 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 12 min walk
  • Hanoi Long Bien Station - 18 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪GoGi House Restaurant - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk
  • ‪Mac Cafe - ‬1 min walk
  • ‪Banh Mi Pho - ‬1 min walk

About this property

Hanoi Lotus Boutique Hotel

Hanoi Lotus Boutique Hotel features a rooftop terrace and puts you within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. You can visit the spa to indulge in hot stone massages, body wraps or hydrotherapy, and AUCO Restaurant serves lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge and a snack bar/deli. Fellow travellers love the comfortable beds and helpful staff.

Languages

Chinese (Cantonese), English, Vietnamese

At a glance

DONE

Hotel size

    • 45 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 12:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 16
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • This property's breakfast is served at a nearby hotel, located 130 metres away.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (USD 50 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle available 24 hours a day*
DONE

Off-site

    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:00 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Mini golf
  • Childcare in room (surcharge)
  • Outlet covers

What to do

  • Mini golf
  • Evening entertainment
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Library
  • Fireplace in reception
  • Designer shops on-site
  • Full-service spa
  • Massage/treatment rooms
  • Music library
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Lockers available
  • Reception hall
  • Outdoor entertainment area
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 50
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 230
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible train station shuttle
  • Wheelchairs available on site
  • Magnifying mirror
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 50
  • Bathroom emergency pull cord
  • Roll-in shower
  • Roll-in shower width (centimetres): 25
  • Well-lit path to entrance
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient showers only
  • Local maps

Special features

Spa

Royal 2 has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

AUCO Restaurant – This restaurant serves lunch and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: USD 50

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 18.00 per vehicle (one way)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 15 (subject to availability)
  • Late check-in can be arranged for an extra charge of USD 15
  • Late checkout can be arranged for an extra charge of USD 20 (subject to availability)
  • Hosted evening meal costs USD 70

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 15.0 per night

Parking

  • Valet parking costs USD 50 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses wind energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi Lotus Boutique Hotel offer free cancellation for a full refund?

Yes, Hanoi Lotus Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hanoi Lotus Boutique Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hanoi Lotus Boutique Hotel?

Yes. Valet parking costs USD 50 per day.

Is an airport shuttle service offered by Hanoi Lotus Boutique Hotel?

Yes, an airport shuttle is available. The charge is USD 18.00 per vehicle one way.

What are the check-in and check-out times at Hanoi Lotus Boutique Hotel?

Check-in start time: 2:00 PM; check-in end time: 12:30 PM. There's a charge of USD 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 20 (subject to availability). Contactless check-out is available.

What is there to do at Hanoi Lotus Boutique Hotel and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a picnic area.

Are there restaurants at or near Hanoi Lotus Boutique Hotel?

Yes, there's an on-site restaurant, AUCO Restaurant.

What's the area around Hanoi Lotus Boutique Hotel like?

Hanoi Lotus Boutique Hotel is in Old Quarter, a short 10-minute walk from Hoan Kiem Lake and 7 minutes' walk from St. Joseph's Cathedral of Hanoi. Travellers say that the local area is very central perfect for sightseeing.

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Hanoi Lotus Boutique Hotel Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Breakfast
Bed
Trip
Tours
Restaurant
Value
Balcony

What guests liked

  • Breakfast was delicious with a great variety of options and friendly staff to assist. (396 reviews)
  • The property's location offers a wide selection of nearby restaurants and cafes with excellent options for breakfast and dining. (44 reviews)
  • Airport shuttle service was convenient and efficiently arranged by the friendly and helpful staff. (36 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

A wonderful place to stay in a vibrant, convenient part of Hanoi. The staff were incredibly helpful and full of information to make our stay such a great experience. The bed was super comfortable and the breakfast each morning was delicious.
Payne, 3-night trip

6/10 Good

Good location
Steve, 1-night trip

10/10 Exceptional

The staff were excellent and the hotel was a sea of calm amongst the busy streets of Hanoi. Comfortable rooms and such a great location in walking distance to so many cafes, restaurants and the Old Quarter. Would stay again if we visited Hanoi in the future.
2-night trip

10/10 Exceptional

The hotel staff especially Ana and Mia were very helpful in making our stay at Hanoi a very pleasant and happy occasions. We will definitely recommend couples to stay here and experience the warm receptions by these gracious staff.
1-night trip

10/10 Exceptional

Great experience in Hanoi

The staff is lovely and very accommodating! A full buffet breakfast is served at their sister hotel around the corner. Mia at the front desk was amazing we had a great stay!
Kathy, 1-night trip

10/10 Exceptional

Excellent hotel, wonderful, very good services offered with a quality and quantity breakfast Wonderful hotel, very well located in old Hanoi, close to the Lake, with excellent services and attentive and very friendly staff, very beautiful rooms, impeccably clean and very good bedding I recommend with my eyes closed
Larry Gene, 1-night trip

10/10 Exceptional

Our room at The Lotus Boutique Hotel was modern and charming with a huge balcony overlooking Hanoi. The staff was exceptionally friendly and helpful when it comes to recommendations for restaurants, shopping or arranging trips around Hanoi.
1-night trip

10/10 Exceptional

This hotel is perfectly positioned to take advantage of it. The rooms are clean and comfortable, and breakfast is okay, makes this place is the staff, especially the female receptionists, they are so incredibly friendly and helpful. Particular mention of Anna - she is just lovely.
1-night trip

10/10 Exceptional

Excellent welcome, very warm (special mention to Anna). Everyone takes great care to make your stay as pleasant as possible. The Balcony are very beautiful, comfortable and spacious. The hotel is ideally located.
1-night trip

10/10 Exceptional

It is a perfect hotel with very kind steps, clean rooms, and fruitful breakfast. Especially the location is so good that you can walk anywhere. The staff constantly tried and took care of me, and the room was very spacious and nice. We were able to have a perfect trip.
Bryan Powdrell, 2-night trip

10/10 Exceptional

Fabulous staff and amazing service. Very hospitable! Extremely clean rooms and great variety of food for the breakfast. The staff is very helpful and go out of their way if you get stuck in a new place. A must visit and stay. Keep it up team, enjoyed my stay
4-night trip

10/10 Exceptional

This is an excellent hotel in a very convenient spot. All the recommendations that Anna and her team made were great. They were very accommodating when our boat cruise was canceled and made a great recommendation for the Ninh Binh day your. All of the facilities were great and breakfast was very generous.
2-night trip

10/10 Exceptional

This is an excellent hotel in a very convenient spot. All the recommendations that Anna and her team made were great. They were very accommodating when our boat cruise was canceled and made a great recommendation for the Ninh Binh day tour. All of the facilities were great, and breakfast was very generous.
Dominika, 1-night trip

10/10 Exceptional

I could not speak more highly of this hotel. The service was absolutely fantastic - the hotel staff went above and beyond to make our stay enjoyable and help us with anything we needed - from assisting with future bookings to recommending things to do in Vietnam.
1-night trip

10/10 Exceptional

Everything is perfect, Large and bright Balcony room, Perfect welcome even magnificent, Full breakfast lots of fruit, Always ready to help us visit Hanoi and very good advice The location is prime. The staff is very friendly and has knowledge of all languages.
1-night trip

10/10 Exceptional

Loved our stay here, from the moment we arrived we were so well looked after. Our Halong Bay package was included, also a meal at the Purple Cherry restaurant & airport pick up. The room was spacious, breakfast had plenty of choices, location perfect & the staff were so helpful & friendly. Special thanks to Anna who so efficiently arranged everything & to Mia in reception who checked us in & knew our booking better than us!
1-night trip

10/10 Exceptional

Great hotel in the Old Quarter. Very close to lake, lots of eating options and shopping close by. We had a room facing the street and it was comfortable, spacious and very clean. Staff are very helpful with tips on where to eat, attractions and transport. Special thanks to Anna for providing us with so much information on Hanoi!
1-night trip

10/10 Exceptional

The hotel you will feel like your own home. They are friendly and warm. The service is very good. The hotel is near attractions, shopping and night market, and it's been fantastic. The hotel I was very impressed.
3-night trip

10/10 Exceptional

Lotus boutique Hotel centrally located in the Old Quarter of Hanoi close to all amenities. Staff were respectful, friendly and nothing was too much trouble for them. I was an older solo traveler and felt safe in this hotel at all times. I would highly recommend this hotel.
Bernadette, 2-night trip

10/10 Exceptional

Great hotel in the Old Quarter. Very close to lake, lots of eating options and shopping close by. We had a room facing the street and it was comfortable, spacious and very clean. Staff are very helpful with tips on where to eat, attractions and transport. Special thanks to Anna for providing us with so much information on Hanoi!
Sandor, 3-night trip

10/10 Exceptional

I would highly recommend this hotel for a stay in Hanoi. It was clean and comfortable and above all, the staff were extremely warm and welcoming, which made our stay even more enjoyable. In particular, Ms Anna, Mia were extremely professional and knowledgeable; they provided us with excellent recommendations of the activities to do and sights to see in Hanoi and quickly rectified any problems we encountered.
1-night trip

10/10 Exceptional

Excellent hotel. The staff was incredibly kind and helpful. Would 100% stay here again on our next trip to Hanoi. Book it without hesitation. Very spacious rooms and despite being on the busy street we were pretty insulated from the noises. The breakfast buffet was perfect.
IAN, 3-night trip

10/10 Exceptional

Great location (5 minute walk from the Night Market), very polite, friendly and helpful staff, good breakfast (try the french toast!), great rooms, good price. You can also book several tours for a good price. Lots of shops and restaurants nearby. The pick-up service to Hanói airport is worth it (18$), because you won,t pay less than 25 for a regular taxi.
Nicolas, 3-night trip

10/10 Exceptional

Our first hotel in Vietnam and what an excellent place to start. The staff are very friendly and helpful.. Breakfast was good. The trips they organized (Halong Bay and Ninh Binh) were better than expected and also well priced. I would have no hesitation in recommending this hotel to friends and family
Samuel, 3-night trip

10/10 Exceptional

We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi.
1-night trip