Ace Inn Matsumoto puts you a short five-minute drive from Matsumoto Castle. Free perks include WiFi, wired Internet and buffet breakfast daily between 6:30 AM and 9:30 AM. Fellow travellers say great things about the helpful staff. Public transportation is close by: Matsumoto Station is only 11 minutes on foot.
Languages
English, Japanese
At a glance
Hotel size
158 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Uncovered on-site self-parking (JPY 1100.00 per night; includes in/out privileges)
Off-site parking within 328 ft (JPY 1100 per night), from 3:00 PM to 10:00 AM
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
What to do
Hot springs nearby
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Bike hire
Facilities
Safe-deposit box at front desk
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path to lift
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
Guidebooks/recommendations
Fees & policies
Parking
Uncovered self-parking costs JPY 1100.00 per night with in/out privileges
Parking is available nearby and costs JPY 1100 per night (328 ft away; open 3:00 PM to 10:00 AM)
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Also known as
Ace Inn Matsumoto
Ace Inn
Ace Matsumoto
Ace Inn Matsumoto Hotel
Ace Inn Matsumoto Matsumoto
Ace Inn Matsumoto Hotel Matsumoto
Frequently asked questions
Does Ace Inn Matsumoto offer free cancellation for a full refund?
Yes, Ace Inn Matsumoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ace Inn Matsumoto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ace Inn Matsumoto?
Yes. Self-parking costs JPY 1100.00 per night.
What are the check-in and check-out times at Ace Inn Matsumoto?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is 10 AM.
Does Ace Inn Matsumoto have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Ace Inn Matsumoto like?
Ace Inn Matsumoto is in the heart of Matsumoto, a short 16-minute walk from Matsumoto Castle and 9 minutes' walk from Nawate-Dori.
Ace Inn Matsumoto Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Fair
4 May 2024
Hôtel basique, chambre très petite, moquette salle, papier peint se détachant du mur, salle de bain miniscule.
Pierre
Pierre, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 April 2024
Maricar
Maricar, 1-night trip
Verified Expedia guest review
2/10 Poor
13 April 2024
no AC open window, dirty, old, light at dresser made the entire room warm and unbearable. I complained to front desk and someone came in telling us opening windows. We stayed on 2nd floor facing street and it was noisy. Whenever we put the room card in, the light generated extra heat inside the room and we had to constantly remove the card to cool down the room. We had a restless night there.
Mun Sze
Mun Sze, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 March 2024
Convenient for public transport and the castle was within walking distance. Unfortunately i was given a smoking room which stank like an old ashtray. The room was heavily nicotine stained and even after using freshner it still smelt.the Free breakfast was limited in choice and not topped up, so first in best selection. The staff are friendly and helpful and i will stay here again but i will specify a non smking room.
Hugh
Hugh, 4-night trip
Verified Expedia guest review
8/10 Very good
12 March 2024
I like the cost performance.
Hideki
Hideki, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 February 2024
Wonderful, great value. Excellent location.
Meghan
Meghan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 February 2024
Perfect for an overnight stay
Aris
Aris, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
31 January 2024
The location is excellent, just right next to main station for both bus and train. Many restaurants nearby. Overall is worthwhile the price. Highly recommended.
Taevadesh
Verified Expedia guest review
8/10 Very good
25 January 2024
Great value stay
Our 1 night stop whilst passing through Matsumoto was best described as great value.
Perfectly located next to train and bus stations, rooms relatively spacious and beds were comfy. Free breakfast included was also great
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2023
Natasha
Natasha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 January 2023
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 January 2023
Old but clean and breakfast was free. Very convenient from train station and walking distance from castle.
Donna
Verified Expedia guest review
8/10 Very good
6 June 2022
Abhijit
Abhijit, 2-night trip
Verified Hotels.com guest review
8/10 Very good
9 February 2020
The breakfast was limited and the breakfast room was impersonal.
Verified traveller
2-night trip with friends
Verified Ebookers guest review
8/10 Very good
6 December 2019
Cheap and cheerful but dated. Super convenient to the station. Very helpful staff.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
8 November 2019
Very nice, but a bit noisy
Hotel is very well located, near the JR line and Bus station. The breakfast which came with the room was most welcome. The room was fine, well-appointed, and up to date. However, the walls are thin, and noises from other rooms are obtrusive.
P Steven
P Steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2019
Great location just 2mins from Matsumoto Station. Hotel is clean. Breakfast has mainly various bread selection. Staff is friendly.
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
2 October 2019
Easy access to transport.
Friendly and very pleasant staff
Lots of food options around the area
DC
DC, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 August 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
9 August 2019
Very good
Very good location
Wee
Wee, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
7 July 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
12 June 2019
Convenient location
PAT HO
PAT HO, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
28 May 2019
Room clean but small, breakfast was just normal but very near train station
Verified traveller
1-night romance trip
Verified Hotels.com guest review
6/10 Good
8 May 2019
Ruth
Ruth, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
29 April 2019
The hotel is clean and located in a very convenient place.