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Hotel Karuizawa Cross

Photo gallery for Hotel Karuizawa Cross

Reception
Kyu-Karu Patio | Terrace/patio
Kyu-Karu Patio | Terrace/patio
Asia Oriental (2) | View from room
Square View (1) | Pillow-top beds, in-room safe, individually decorated

Overview of Hotel Karuizawa Cross

Hotel Karuizawa Cross

3.0 star property
3-star hotel with 2 restaurants, near Karuizawa Prince Hotel Ski Resort

9.2/10 Superb

290 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bar
  • Electric vehicle charging point
Map
601-1 Karuizawa, Karuizawa, Nagano, 389-0103
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Nightclub
  • Breakfast available
  • 2 coffee shops/cafes
  • Terrace
  • Garden
  • Reception fireplace
  • Front desk safe
  • Vending machine
  • Multilingual staff
  • Concierge services
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Television
  • Garden
  • Terrace

Room options

About this area

Getting around

  • Karuizawa Station - 23 min walk
  • Yokokawa station - 31 min drive
  • Sakudaira Station - 37 min drive

Restaurants

  • 気まぐれカフェ辻堂 - 3 min walk
  • ミカド珈琲軽井沢旧道店 - 3 min walk
  • IZUTSUYA - 2 min walk
  • フランス・ベーカリー - 2 min walk
  • リビスコ - 3 min walk
Map

About this property

Hotel Karuizawa Cross

Hotel Karuizawa Cross features a nightclub and puts you 1.8 mi (2.8 km) from Karuizawa Prince Hotel Ski Resort. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit モンテ・クッチーナ, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. Other highlights include 2 coffee shops/cafes, a terrace and a garden.

Languages

English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - midnight
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free uncovered on-site self-parking
  • Uncovered on-site extended parking (JPY 1000 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • BBQs
  • Private dining
  • Free daily reception

Travelling with children

  • Children stay for free (see details)
  • Baby monitor
  • Bed rails
  • Outlet covers

What to do

  • Public winery tours
  • Shopping
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Skiing nearby
  • Snowboarding nearby

Working away

  • Co-working spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Art gallery on site
  • Designer shops on site
  • Shopping centre on site
  • Nightclub

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift
  • Handrails in stairwells
  • Well-lit path to entrance

Languages

  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers
  • Children's slippers

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water
  • Children's dinnerware
  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

モンテ・クッチーナ – This restaurant specialises in Italian cuisine and serves brunch, lunch, dinner and light fare.
和食処　あさま – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
CROSS BAR – This bar overlooks the garden. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 1650 per person

Children & extra beds

  • Rollaway beds are available for JPY 5000.0 per night

Parking

  • RV/bus/lorry parking is available for an extra charge
  • Uncovered extended parking costs JPY 1000 per day
  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>
Property registration number 長野県佐久保健所指令2佐保第11-10号

Also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Frequently asked questions

Does Hotel Karuizawa Cross offer free cancellation for a full refund?
Yes, Hotel Karuizawa Cross does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Karuizawa Cross?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Karuizawa Cross?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Karuizawa Cross?
Yes, there's free self parking. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Hotel Karuizawa Cross?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Karuizawa Cross and nearby?
During the winter, enjoy nearby recreation such as ice skating and snowboarding, and return when the snow melts for cycling and hiking. Enjoy amenities such as a nightclub and a garden.
Are there restaurants at or near Hotel Karuizawa Cross?
Yes, there are 2 on-site restaurants, featuring al fresco dining, Italian cuisine and garden views.
What's the area around Hotel Karuizawa Cross like?
Hotel Karuizawa Cross is a short 2-minute walk from Kyu Karuizawa Ginza Dori and 6 minutes' walk from Ginza Shopping Street.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Stay in Karuizawa
Excellent stay in Karuizawa. Highly recommend. Located right on Ginza shopping street, convenient location to check out karuizawa and many great restaurants in walking distance. Free parking provided. The staff were great , they were very accommodating and helped made arrangements for my trip. Thank you and greatly appreciated.
JAIME, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ching Wang Isaac, 2-night trip
Verified Expedia guest review

8/10 Very good

房间没有照片好。房间设施不那么好用。离车站远，不推荐。
Annie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

great stay, location, and service. I highly recommend
Mia, 1-night trip with friends
Verified Expedia guest review

6/10 Good

The hotel is a good surprise once we are inside. The staff were helpful and friendly. The room a bit small for the outlook… the restaurant, bar were all closed during my two nights staying.
Vera neide, 2-night family trip
Verified Expedia guest review

8/10 Very good

Strategic location in the middle of old karuizawa. Perfect walking surround. Hotel give unlimited parking ticket.
Sook Nee, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Peter, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The room was clean and spacious. The service was excellent. Breakfast was good (could be better). But the pizza at the same restaurant -- technically not part of the hotel -- was superb. The location is OK; while it's possible to get around via public transportation, you'd be better driving or getting a cab.
RAFAEL CAETANO, 2-night trip
Verified Expedia guest review

8/10 Very good

setsuko, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The place was amazing. Super clean, comfortable. The staff was kind and shared their favorite places to visit in the city
Shinnosuke, 1-night romance trip
Verified Expedia guest review