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Hotel Indigo Karuizawa, An IHG Hotel

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Exterior
Minibar, in-room safe, iron/ironing board, free cots/infant beds
Suite, 1 King Bed | Minibar, in-room safe, iron/ironing board, free cots/infant beds
Suite, 2 Single Beds | Minibar, in-room safe, iron/ironing board, free cots/infant beds
Minibar, in-room safe, iron/ironing board, free cots/infant beds

Overview of Hotel Indigo Karuizawa, An IHG Hotel

Hotel Indigo Karuizawa, An IHG Hotel

4.0 star property
4-star hotel in Karuizawa with spa and restaurant

9.0/10 Superb

72 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • 24/7 front desk
Map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111

Room options

About this area

Getting around

  • Karuizawa Station - 6 min drive
  • Yokokawa station - 20 min drive
  • Sakudaira Station - 27 min drive

Restaurants

  • Suitenro Honten - 7 min walk
  • MOTOTECA COFFEE - 3 min drive
  • Cachette - 3 min drive
  • En boca Karuizawa - 3 min drive
  • Primavera - 3 min drive

About this property

Hotel Indigo Karuizawa, An IHG Hotel

Hotel Indigo Karuizawa, An IHG Hotel is a great choice for a stay in Karuizawa. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, aromatherapy or reflexology.

Languages

Chinese, English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 155 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Fireplace in lobby
  • Full-service spa

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Hand-held shower heads
  • Portable shower seat
  • Height-adjustable showerheads
  • Doorbell and phone notifications
  • Well-lit path to entrance

Languages

  • Chinese
  • English
  • Korean

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, HARNN. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

KAGARIBI – On-site restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 4000 for adults and JPY 2000 for children (approximately)
  • Hosted evening meal costs JPY 6500

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) and Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Indigo Karuizawa
Indigo Karuizawa, An Ihg
Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa, An IHG Hotel Hotel
Hotel Indigo Karuizawa, An IHG Hotel Karuizawa
Hotel Indigo Karuizawa, An IHG Hotel Hotel Karuizawa

Frequently asked questions

Does Hotel Indigo Karuizawa, An IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Karuizawa, An IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Indigo Karuizawa, An IHG Hotel?
As of 3 February 2023, prices found for a 1-night stay for 2 adults at Hotel Indigo Karuizawa, An IHG Hotel on 27 February 2023 start from S$195, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Karuizawa, An IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Indigo Karuizawa, An IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Indigo Karuizawa, An IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Indigo Karuizawa, An IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Indigo Karuizawa, An IHG Hotel and nearby?
Hotel Indigo Karuizawa, An IHG Hotel has a spa.
Are there restaurants at or near Hotel Indigo Karuizawa, An IHG Hotel?
Yes, there's an on-site restaurant, KAGARIBI. Nearby restaurants include Suitenro Honten (7-min walk), Natural Cafeina (2 mi) and MOTOTECA COFFEE (2.1 mi).

Reviews

9.0

Superb

9.6/10

Cleanliness

9.1/10

Staff & service

9.4/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Krisman, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great property. Very modern with attentive staff.
Vitaly, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Gerson, 1-night trip
Verified Expedia guest review

10/10 Exceptional

tranquil atmosphere
Lilian, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

siu cheong, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Miranda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service, breakfast superb
Chun Pong, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

derek, 1-night trip
Verified Hotels.com guest review