8/10 Very good
22 April 2023
The room was too warm without cold aircon!
We stayed in this hotel for 2 nights and arrived from Tokyo before 1 p.m.. The receptionist was kind enough to check us in at 1 p.m. though the check in time was 3 p.m.. The room was too warm however. We were told that the hotel aircon was still in the heating mode. So we turned the aircon off with the top windows opened. But it’s still too warm. We tolerated the warmth for the first night. It was warmer the next day at 22C throughout and just a bit cooler in the evening. The room was still stuffy with the top windows opened. We had to borrow a fan to circulate the still air in the room but it’s just too warm to sleep comfortably. I feel that the hotel should be more flexible to allow guests to switch the aircon to cold air according to their needs. After all, it’s important for hotel guests to have a good night’s sleep.
Ellen, 2-night trip
Verified Hotels.com guest review