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Karuizawa Prince Hotel East

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Reception
East Cottage TypeA(Non-Smoking) | Down duvets, in-room safe, free WiFi, bed sheets
Forest Twin Room(Non-Smoking) | View from room
Superior Twin Room(Non-Smoking) | View from room
East Cottage TypeA(Non-Smoking) | Down duvets, in-room safe, free WiFi, bed sheets

Overview of Karuizawa Prince Hotel East

Karuizawa Prince Hotel East

4.0 star property
4-star ski-in/ski-out resort with free ski shuttle, near Karuizawa Prince Hotel Ski Resort

8.2/10 Very good

392 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
  • Bathtub
The price is S$290
Price available on 06/12/2022
Map
1016-75 Karuizawa, Karuizawa, Nagano-ken, 389-0193

Room options

About this area

Getting around

  • Tokyo (HND-Haneda) - 134 min drive
  • Karuizawa Station - 26 min walk
  • Yokokawa station - 43 min drive
  • Sakudaira Station - 47 min drive
  • Free local area shuttle
  • Free train station pickup
  • Free shopping centre shuttle
  • Free ski shuttle

Restaurants

  • Pizza-LA - 15 min walk
  • Kua'aina - 17 min walk
  • Mikado Coffee - 17 min walk
  • Itadori - 4 min drive
  • Teuchi-Soba Honjin - 4 min drive

About this property

Karuizawa Prince Hotel East

With ski-in/ski-out access, Karuizawa Prince Hotel East allows you more time for snowboarding. You can indulge in massages, facials or aromatherapy, and 爽風(Sofu), one of 2 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this upmarket resort include a golf course, a bar/lounge and a 24-hour fitness centre. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage and rentals. Fellow travellers like the helpful staff and shopping.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 162 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests with Half Board plans must book meals in advance.
  • Guests staying in any Cottage room type must check-in at the cottage reception.
  • Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (JPY 1000 per night)

Transfers

  • Free train station pickup available 24 hours a day

Off-site

  • Free area shuttle
  • Free ski shuttle
  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Bowling alley
  • Free local shuttle
  • Playground

What to do

  • Tennis
  • Bowling alley
  • Ecotours
  • Hiking/biking trails
  • Ziplining
  • Hot springs
  • Shopping
  • Horse riding nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Golf cart on site
  • Ski equipment hire
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • 24-hour fitness centre
  • 9 holes of golf
  • Shopping centre on site
  • Spa services
  • 3 outdoor tennis courts

Accessibility

  • Lift
  • In-room accessibility (select rooms)

Languages

  • English
  • Japanese

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski passes
  • Snowboarding
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby
  • Ski area nearby

Room amenities

Be entertained

  • LCD television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Down duvet
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

爽風(Sofu) – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Karuizawa Grill – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Parking

  • Self-parking costs JPY 1000 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

The onsite hot springs are accessible only to guests booked in Forest Twin and Superior Twin Rooms.

Also known as

Prince Hotel East
Karuizawa Prince East
Prince East
Karuizawa-Machi Prince Hotel
Karuizawa Prince Hotel East Resort
Prince Hotel East Resort
Prince Hotel Karuizawa Machi
Karuizawa-Machi Prince Hotel
Karuizawa Prince Karuizawa
Karuizawa Prince Hotel East Resort
Karuizawa Prince Hotel East Karuizawa
Karuizawa Prince Hotel East Resort Karuizawa

Frequently asked questions

Does Karuizawa Prince Hotel East offer free cancellation for a full refund?
Yes, Karuizawa Prince Hotel East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Karuizawa Prince Hotel East?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Karuizawa Prince Hotel East on 6 December 2022 start from S$290, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Karuizawa Prince Hotel East?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Karuizawa Prince Hotel East?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Karuizawa Prince Hotel East?
Yes. Self-parking costs JPY 1000 per night.
What are the check-in and check-out times at Karuizawa Prince Hotel East?
You can check in from 3 PM - midnight. Check-out time is 10 AM.
What is there to do at Karuizawa Prince Hotel East and nearby?
Have fun with on-site activities such as mountain biking, zip-lining and hiking, and practise your swing at the golf course. Additional recreation on-site includes bowling, ecotours and hot springs. Enjoy amenities such as a 24-hour fitness centre, spa services and a garden.
Are there restaurants at or near Karuizawa Prince Hotel East?
Yes, there are 2 on-site restaurants, featuring Japanese cuisine. Nearby restaurants include The Sugar Spot Coffee (2.1 mi), SAWAMURA (2.1 mi) and Kawakamian (2.1 mi).
Does Karuizawa Prince Hotel East have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Karuizawa Prince Hotel East like?
Karuizawa Prince Hotel East is a short 1-minute walk from Karuizawa Prince Hotel Ski Resort and 16 minutes' walk from Karuizawa Prince Shopping Plaza. Travellers say that the area is walkable and ideal for skiing.

Overall score and ratings

8.2

Very good

8.1/10

Cleanliness

8.0/10

Staff & service

7.7/10

Amenities

7.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

Peaceful area
Our stay got off to a bad start when receptionist at check in said our reservation was for one person and that we had to pay an extra 6000 yen for two nights. I said the reservation was definitely made for two, but she said no. So I reluctantly agreed to pay. I finally found my reservation that confirmed I was right. When I went back to show receptionist she said I didn’t have to pay the extra 6000 yen. That was it. No apologies. Not the typical Japanese courtesy. Most of the remaining staff were very courteous and helpful. Maybe this receptionist was just having a bad day. The hotel was nice and quiet surrounded with beautiful trees and located near a very popular outlet. The buffet breakfast was very good.
Ken, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Rachel, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ho sing, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Karuizawa princely stay
Hotel was near train station with bus service provided. The cottage we stayed is very near the ski slope and karuizawa shopping outlet with tons of shops. Karuizawa old Ginza street is just further away. The cottage was clean, spacious and amenities all provided. As we were only staying 2 nights, we rejected Housekeeping to support hotel’s eco programme and were given a ¥1000 voucher which wife used to buy some souvenir at the lobby as we were checking out. Overall a wonder stay except that cottage was very cold at night. Not sure if it was the weather or we didn’t know how to use the heater in the room properly! 😅
Alvin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is close to train station and shopping mall, it's a 10 min walk if u missed the shuttle bus. The room is clean. However, I don't know why the front desk staff refused to book a table for us in Nakakaruizawa directly, he needed us to talk to the restaurant owner ourselves. I'm not sure if he would still insist if the restaurant owner doesn't speak English.
Alice, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

The cottage was warm and cozy. It was great for a small group to share the cottage with a small living space. However, it was quite a shame for the kitchen not to equip a microwave. Nonetheless, it was a great stay and it was very close to the outlet for those who love to shop!
S.K, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful, spacious and clean. Good service
We had a cottage all to ourselves and the place is really spacious for our family of 4. Due to the low season, our cottage is near the reception which makes it easy even to walk out. As it was raining quite heavily during the period, the hotel provided us with door to door shuttle service. The staff are always so polite and willing to help us. We love the place and will definitely come back again.
Esther, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Old one bedroom cottage but nice view!
The one bedroom cottage was very old already and the bathroom was really old and dirty because of the wood! And the room was very dusty! On The second day they changed another room for me which is better and more clean and I appreciated that! Many friendly staffs there but one short hair young lady in the cottage reception was really not helpful! I asked for help to book a restaurant because I cannot talk in Japanese and she just dial the number and pass me the phone and asked me to talk, and I said I cannot speak Japanese and she still asked me to speak! I asked very nicely I just wonder why she had to do that?and she know English as well. The outlet is just next to the hotel which is very convenient!
4-night family trip
Verified Hotels.com guest review

8/10 Very good

It’s surrounded by lots of trees. It’s pleasant to walk around, and enjoy the fresh air.
Kat, 2-night family trip
Verified Expedia guest review