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Hotel Kokusai 21 Nagano

Photo gallery for Hotel Kokusai 21 Nagano

Lobby
Corner Twin Room Tower 31sqm | Desk, soundproofing, cots/infant beds, free WiFi
Twin Room, Non Smoking,Tower Wing | Desk, soundproofing, cots/infant beds, free WiFi
Twin Room, Non Smoking,Tower Wing | Desk, soundproofing, cots/infant beds, free WiFi
Twin Room, Non Smoking,Tower Wing | Desk, soundproofing, cots/infant beds, free WiFi

Overview of Hotel Kokusai 21 Nagano

Hotel Kokusai 21 Nagano

3.5 star property
3.5-star hotel in Nagano with bar/lounge and conference centre

8.6/10 Fabulous

142 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Bar
  • 24/7 front desk
Map
Agata 576, Nagano, Nagano-ken, 380-0838

Room options

About this area

Getting around

  • Tokyo (HND-Haneda) - 117.5 miles/189.1 km
  • Nagano (QNG) - 15 min walk
  • Zenkojishita Station - 19 min walk
  • Iiyama Station - 30 min drive
  • Nagano Station - 14 min walk

Restaurants

  • Suyakame - 5 min walk
  • Denny's - 6 min walk
  • Foret Coffee - 8 min walk
  • Abbey Road - 8 min walk
  • Dining Bar Gofuku - 8 min walk
Map

About this property

Hotel Kokusai 21 Nagano

When visiting Nagano, Hotel Kokusai 21 Nagano is a great choice to consider. Guests can grab a bite to eat at one of the 5 restaurants, then indulge in massages, facials or body treatments. Other features include a bar/lounge, a snack bar/deli and a garden. Fellow travellers like the comfortable beds and restaurant. Public transportation is close by: Nagano Station is only 14 minutes on foot.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • Uncovered on-site self-parking (JPY 1000 per stay; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Snack bar/deli

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Spa services

Accessibility

  • Lift

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Cot/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body treatments and manicures and pedicures.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1760 for adults and JPY 1320 for children

Children & extra beds

  • Cots/infant beds are available for JPY 1100.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Uncovered self-parking costs JPY 1000 per stay with in/out privileges
  • RV/bus/lorry parking is available for an extra charge
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Kokusai 21
Kokusai 21
Kokusai 21 Hotel
Kokusai 21 Hotel Nagano
Kokusai 21 Nagano
Hotel Kokusai 21 Nagano
Hotel Kokusai 21 Nagano Hotel
Hotel Kokusai 21 Nagano Nagano
Hotel Kokusai 21 Nagano Hotel Nagano

Frequently asked questions

Does Hotel Kokusai 21 Nagano offer free cancellation for a full refund?
Yes, Hotel Kokusai 21 Nagano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Kokusai 21 Nagano?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Kokusai 21 Nagano?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Kokusai 21 Nagano?
Yes. Self-parking costs JPY 1000 per stay. Parking spaces may be limited. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Hotel Kokusai 21 Nagano?
You can check in from 3 PM - midnight. Check-out time is 11 AM.
What is there to do at Hotel Kokusai 21 Nagano and nearby?
Hotel Kokusai 21 Nagano has spa services and a garden.
Are there restaurants at or near Hotel Kokusai 21 Nagano?
Yes, there are 5 on-site restaurants. Nearby restaurants include Suyakame (5-min walk), Denny's (6-min walk) and Foret Coffee (8-min walk).
What's the area around Hotel Kokusai 21 Nagano like?
Hotel Kokusai 21 Nagano is a short 18-minute walk from Zenko-ji Temple and 15 minutes' walk from Nio-mon Gate. Travellers say that the area is safe.

Reviews

8.6

Fabulous

8.5/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Pleasant place
Nice stay for one night close to Zenkoji and reasonable costs.
Ranson, 1-night trip
Verified Hotels.com guest review

2/10 Poor

If you want good night sleep, skip this hotel. The Wall is so thin you can hear next door conversation all night long. Room is very small and doesn’t look as nice as you see on the photograph. What about service? The Door man at the entrance (inside) watching us unloading wheelchair, letting disable person out of car and didn’t even come out and give us a hand until I yell out for the help. (We are the only the gust at the door) I have asked GM why he was like that? GM reply back to me saying his job is to escort the guest who have enter the hotel. This tell you all about how they service you. Their fundamental attitude is very poor right from the beginning to the end.
mmh, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Really nice facility. Staff very helpful. Good breakfast. Sirens woke me up a few times during the night. Must be near an emergency services station. If you're a light sleeper you may want to bring some earplugs.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice place. What made it better was the people that worked there were all so very nice and friendly and helpful
1-night trip
Verified Expedia guest review

8/10 Very good

Easy parking. My room in south wing was spacious but the furnitures were not in good condition as well as did not have enough electric wall socket.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service during our stay. Check in staff very friendly and helpful. Many thanks to Mai for her advice and assistance. Property is a little ways from downtown but walkable and shuttle service available. Would stay here again.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, friendly and helpful staff, fantastic room and facilities.
Allie, 1-night trip
Verified Expedia guest review

8/10 Very good

The room size was good but a bit dated. There are few parking available nearby the hotel.
Jean Chii, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good location
Stanley, 1-night trip
Verified Hotels.com guest review