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Four Points by Sheraton Batam

4.0 star property
Hotel with outdoor pool, near Harbour Bay Ferry Terminal

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Batam

Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers
View from room
Minibar, in-room safe, desk, iron/ironing board
Massages
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Spa services
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The price is S$108
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Single Beds, City View (Free Harbour Bay Ferry Shuttle)

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Single Beds, City View (Free Harbour Bay Ferry Shuttle)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Hairdryer
Private bathroom
Free bottled water
Minibar
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, City View (Free Harbour Bay Ferry Shuttle)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View (Free Harbour Bay Ferry Shuttle)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Hairdryer
Private bathroom
Free bottled water
Minibar
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
Shower/bath combination
Private bathroom
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Outdoor pool

Batam Marriott Hotel Harbour Bay

Pool
Spa
Airport transfer
Parking available
9.0 out of 10, Wonderful, (70)
The price is S$276
includes taxes & fees
5 Jan - 6 January 2025
Batam Marriott Hotel Harbour Bay
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About the area

Map
Komplek Panorama Nagoya, Batam, Batam Island, 29432

What's nearby

  • Nagoya Hill Mall - 9 min walk
  • Grand Batam Mall - 3 min drive
  • Harbour Bay Ferry Terminal - 3 min drive
  • BCS Mall - 3 min drive
  • Batam Centre Ferry Terminal - 8 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 31 min drive
  • Singapore (XSP-Seletar) - 21.1 miles/34 km
  • Changi Airport (SIN) - 14.3 miles/23.1 km

Restaurants

  • ‪Yong Kee Sea Food - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Martabak Har - ‬3 min walk
  • ‪Bakso & Mie Ayam Priangan - ‬4 min walk
  • ‪KFC - ‬4 min walk

About this property

Four Points by Sheraton Batam

When you stay at Four Points by Sheraton Batam, you'll be within a 10-minute drive of Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal. Guests can indulge in massages and enjoy international cuisine at Evolution, which is open for breakfast, lunch and dinner. Other highlights include an outdoor pool, a bar/lounge and a fitness centre. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Indonesian

At a glance

Hotel size

  • 211 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Shopping centre on-site
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Evolution – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 163350 for adults and IDR 81675 for children

Children & extra beds

  • Rollaway beds are available for IDR 423500.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Allium Batam Hotel
Allium Hotel
Allium Batam
Allium Batam Hotel Indonesia
Allium Batam Hotel
Four Points by Sheraton Batam Hotel
Four Points by Sheraton Batam Batam
Four Points by Sheraton Batam Hotel Batam

Frequently asked questions

Does Four Points by Sheraton Batam offer free cancellation for a full refund?
Yes, Four Points by Sheraton Batam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Batam?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at Four Points by Sheraton Batam?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Four Points by Sheraton Batam?
Yes, there's free self parking.
What are the check-in and check-out times at Four Points by Sheraton Batam?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Four Points by Sheraton Batam and nearby?
Have fun during the warmer months with activities nearby such as swimming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and spa services. Four Points by Sheraton Batam also has a garden.
Are there restaurants at or near Four Points by Sheraton Batam?
Yes, Evolution offers international cuisine.
What's the area around Four Points by Sheraton Batam like?
Four Points by Sheraton Batam is in the heart of Batam, a short 9-minute walk from Nagoya Hill Mall.

Four Points by Sheraton Batam Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great staff
Great place to stay close to everything, staff are all very friendly and make you fell comfortable, especially Vania &Iqbal who went out of their way to help me
shane, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

See, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Meiyi Elizabeth, 2-night trip
Verified Hotels.com guest review

8/10 Very good

If it improves itself, will consider re-booking
Our first point of contact from Four Points Sheraton was Ardan, who picked us from and to the ferry terminal. He was communicative, prompt and extremely hospitable -- which helped to create a positive first & last impresssion. Absolutely love the breakfast spread which was diverse in local offerings. Location was wonderful, easy to Gojek around. Hotel was clean and bedding was very comfortable. They thoughtfully provided ear plugs as there was a buzzling night market situated directly next to the hotel. Would consider re-booking with the hotel for my next stay if they are able to improve on the following areas: 1) Train more staff to be more fluent in English 2) Change spa operator that is more befitting to the Sheraton/ Marriott Bonvoy branding -- Seem to have a clubbing playlist featuring Rihanna's Umbrella; wasn't equipped with a POS to support digital payment and had to rely on the hotel's POS; Spa's receptionist was not fluent in English and looked flustered when we wanted to book a 9pm slot (even though operating hours stated they closed at 12 midnight). Receptionist tried to convince us to book an earlier slot. 3) Train chefs that man all live cook stations -- e.g. For breakfast, my sunny side up was too runny. And unfortunately, due to low fluency in English, when both chefs were told to re-cook it longer, they misunderstood the request and tossed out the eggs. For Dinner BBQ, to cook thick fish fillets longer.
Rachel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
The hotel looks a bit small. The restaurant looks a bit plain. But the staff is nice and food also reasonable.
Huixuan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay. This is an old building but the Marriott team has done a fantastic job in giving the place a face lift and raise the bar in terms of cleanliness and service. Billy at Front Desk was amazing. Great work all around.
Krishan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was good except theres no Bath Tub at all rooms. Also the swimming pool was small for such Hotel and theres no staff ard. Breakfast was nice but some food was not maintain warm. But i still like it.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Vacation stay at Four Point
The Hotel staff are very welcoming (Tresia). The room is spacious and clean. The soundproofing needs some improvements as we can hear some singing at night. Hope this feedback can help you to improve your already good place. Thank you so much
MIGUEL, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay, super comfortable bed and friendly staff. Awesome internet connection. Seamless !
Eugene, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The price for this hotel was good. I stayed a couple nights and thought the value was great. My room was really good. The bed was comfortable, the room was spacious. The bathroom was nice. It was clean and modern. I had an adjoining door in my room. Unfortunately the sound travels though that door very easily and I could hear all the happenings day and night in the room next to me. Not really any privacy and something the hotel should fix. Sound should not travel so freely through those doors. Otherwise I really liked my room. The breakfast buffet was okay. They had western and local food options. The omelet Padang was good. There is a large outside pool with some deck chairs. The pool seemed fine but that whole floor with the pool looked aged and unused. Like a ghost town. The location of the hotel is in a bit of a seedy area. There is an outdoor market across the street with clothing and items for sale. Also nearby are many red light district type bars and massage places. The hotel is walking distance to Burger King and McDonald’s as well as some other restaurants like Sederhana and an Indian food place. Many local people sitting on the sidewalks and just hanging out. The hotel is attached to a dilapidated building which is ugly and an eye sore when looking out your window in the room or at the pool. It is like this area was something better at one time. The staff were good, and inside the hotel was good. The room was nice. Good value.
Nicholad, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

joe, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Although not much attractive options at the immediate surroundings, the hotel itself is worth staying at. The location is also quite convenient for grab users at it sits between harbour bay terminal and Nagoya hill mall. For breakfast, I would recommend the local options just outside the hotel to support the locals.
Mohamad Izhar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Noorani, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roger, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room was very clean, quality of mattress is good, quiet and good for sleep unlike some hotels too near to mosque with large prayer noise. Suggests improvement: 1) could have more choice of pillow as only thick fluffy in the room. 2)shower water pressure a bit low. 3) breakfast choice limited unlike wide popular choice in I-Hptel Baloi.
Jien Hung, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

staff are nice and polite
Sherly, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The rooms are cleaned and spacious. Breakfast spread was good, except the area aircon not cold. Excellent staff like Kay who attended to our feedback. We had enjoyed our stay in this hotel.
Sheena, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent Service. Friendly staff. Especially Kay make our morning breakfast enjoyable.
Jay, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service by all staff who are very friendly and helpful. It was a joy to stay at this hotel
Manisah, 2-night trip
Verified Expedia guest review

6/10 Good

Think twice
Only few decent restaurants nearby. Not worth to pay for the breakfast as the food variety is less and not tempting. Everything are good except F&B
Peng Cheau Patrick, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

great BF menu and nice equiped hotel room
near to ferry terminal , short driving distance to other location to grand mall bcs mall
muji, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

well deco hotel , gd BF range of mixed dishes
location near harbourbay by taxi
lim, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

We booked 2 rooms with selection of King size beds but upon check-in, the counter staffs advise that only 1 room is available with king size while another is a double single bed. After making us wait for quite awhile, they told us they managed to allocated as per our booking (king size beds for both rooms) only to find out later and to our dismay both rooms were actually double single beds instead. Not wanting to spoil our holiday we actually bear with it for our 3 days 2 nites there. Also the tv channel for my room always had issue with no signal, even after calling the staff it does not help at all, so basically I go without the tv in the my room. The worse scenario when we were being charged for tv channel fee for $700 for (another room) and we dont even know the channels need to be paid...It was definitely not a pleasant experiences for us and hope no one else shall experience the same.
Cahaya, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Overall it’s fine , very noisy from the street and the mosque early at 4am
Mervin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service
Stay at Four Point was great! Staffs were hospitable and special shoutout to Swara and Kay for making our stay with an infant so pleasant.
Sharon, 1-night family trip
Verified Hotels.com guest review