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Banyan Tree Bintan

Photo gallery for Banyan Tree Bintan

Exterior
On the beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, pool loungers
Minibar, in-room safe, free cots/infant beds, rollaway beds
Minibar, in-room safe, free cots/infant beds, rollaway beds

Overview of Banyan Tree Bintan

UNESCO Sustainable Travel Pledge

Banyan Tree Bintan

5.0 star property
Bintan beachfront hotel with 3 restaurants, golf course

8.8/10 Fabulous

413 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is S$610
Price available on 05/02/2023
Map
Jalan Teluk Berembang, Laguna Bintan, Lagoi, Bintan, Bintan Island, 29155

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 16.3 miles/26.2 km
  • Changi Airport (SIN) - 26.9 miles/43.3 km
  • Ferry terminal shuttle (surcharge)

Restaurants

  • Saffron - 3 min walk
  • The Cove - 3 min walk
  • Dino Bistro - 6 min drive
  • Hot Pot Asian Grill - 7 min drive
  • Spice - 7 min drive

About this property

Banyan Tree Bintan

At Banyan Tree Bintan, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus activities such as surfing/body boarding, windsurfing and waterskiing are nearby. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and body scrubs. Treetops, one of 3 restaurants, serves Indonesian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a golf course, a kid's club and free bike rentals. Fellow travellers say good things about the helpful staff and family-friendly amenities.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 64 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The unique architectural style of Banyan Tree Bintan Vilas may pose a potential risk for children below the age of 12 years. Guests with children should be advised that they will be required to read and sign a disclaimer form upon check-in. Guests should note that the hotel will not be responsible for any harm, injury, or loss that may be suffered by their child during the stay.
  • A two-way private car transfer between Bintan ferry terminal and the resort is available.
  • Guests must notify this property in advance of their anticipated arrival time.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited

Transfers

  • Ferry terminal shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Coffee shop
  • BBQs
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Golfing
  • Shopping
  • Use of nearby fitness centre
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre (1453 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • Library
  • 18 holes of golf
  • Golf driving range on site
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (selected rooms)

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Indonesian
  • Japanese
  • Spanish

Room amenities

Be entertained

  • DVD player
  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Treetops – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
Saffron – This restaurant specialises in Thai cuisine and only serves dinner.
The Cove – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Beach Pool Bar – This beachfront bar only serves light fare.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for IDR 1512500.0 per night
  • Children's club access is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Banyan Tree Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Hotel
Banyan Tree Bintan Hotel Bintan
Banyan Tree Bintan Bintan Island, Riau Islands
Banyan Tree Bintan Hotel
Banyan Tree Bintan Bintan
Banyan Tree Bintan Hotel Bintan

Frequently asked questions

Does Banyan Tree Bintan offer free cancellation for a full refund?
Yes, Banyan Tree Bintan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Banyan Tree Bintan?
As of 27 January 2023, prices found for a 1-night stay for 2 adults at Banyan Tree Bintan on 5 February 2023 start from S$610, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Banyan Tree Bintan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Banyan Tree Bintan?
Yes, there are 2 outdoor pools.
Are pets allowed at Banyan Tree Bintan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Banyan Tree Bintan?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Banyan Tree Bintan?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Banyan Tree Bintan and nearby?
Have fun with on-site activities such as cycling, and practise your swing at the golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Banyan Tree Bintan also has a garden.
Are there restaurants at or near Banyan Tree Bintan?
Yes, there are 3 on-site restaurants, featuring beachfront dining and Indonesian cuisine. Nearby restaurants include Saffron (3-min walk), The Cove (3-min walk) and Dino Bistro (3.1 mi).
Does Banyan Tree Bintan have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

8.8

Fabulous

8.5/10

Cleanliness

9.3/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

8/10 Very good

Su Liang, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

TSUYOSHI, 2-night trip
Verified Expedia guest review

8/10 Very good

Service was impeccable!! Amazing views as per pictures. Would definitely head back again!
Angela, 1-night family trip
Verified Expedia guest review

8/10 Very good

room was with smell, which is very much disappointed. I am glad i only stayed for a night.
Xu, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ideal getaway place if you just want to relax and stay as far as possible from the noise and crowds in the city without sacrificing the quality of accommodation, food, and service.
Renato, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

World class service
Loved the room, the location, and the staff was beyond lovely! Amazing time.
George, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Staff were very slow to respond if they do respond at all. When I arrived at the airport, I was trying to contact the concierge about the shuttle option but no one picked up the phone. I woke up 5 am in the morning to watch sunrise by the beach, but no one was picked up the phone to provide the buggy ride (only means of commute out of the villa). Worst part about the trip was that no one informed us about the monkeys and the food we left out including baby bottles and formula were stolen/ruined by the monkeys. When we called to complain no one apologized or provided any means of compensation for our damage. Bathroom in the villa had a pungent Overall very poorly trained staff with
2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Villa luxurious, beautiful location, staff so hellpful & polite
4-night family trip
Verified Expedia guest review

8/10 Very good

Amazing and Wet Stay
Great hospitality and amazing stay. The only issue is the hot water in the bathroom was limited and could not fill up the bathtub
1-night trip
Verified Hotels.com guest review