Save

Choose dates to view prices

Holiday Inn Resort Batam, an IHG Hotel

Photo gallery for Holiday Inn Resort Batam, an IHG Hotel

Exterior
Indoor pool, 4 outdoor pools, free pool cabanas, pool umbrellas
Indoor pool, 4 outdoor pools, free pool cabanas, pool umbrellas
Indoor pool, 4 outdoor pools, free pool cabanas, pool umbrellas
Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Overview of Holiday Inn Resort Batam, an IHG Hotel

Holiday Inn Resort Batam, an IHG Hotel

4.0 star property
4-star Batam resort with full-service spa, connected to the convention centre

8.0/10 Very good

369 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Waterfront City, Batam, Batam Island, 29422

About this area

What's nearby

  • Nagoya Hill Mall - 39 min drive
  • Harbor Bay Ferry Terminal - 44 min drive
  • Batam Centre Ferry Terminal - 43 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 58 min drive
  • Changi Airport (SIN) - 19.1 miles/30.8 km
  • Singapore (XSP-Seletar) - 23.8 miles/38.3 km
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Arirang - 3 min walk
  • Dragon Inn - 14 min walk
  • Delima Seafood Restaurant - 15 min walk
  • Cafe HOC - 4 min drive
  • Sun bread - 5 min drive

About this property

Holiday Inn Resort Batam, an IHG Hotel

Holiday Inn Resort Batam, an IHG Hotel offers an airport shuttle (available 24 hours) for IDR 180000 per vehicle one-way. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this upmarket resort include 4 outdoor pools, an indoor pool and a fitness centre. Fellow travellers say good things about the helpful staff and size.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 275 units
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free area shuttle
  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Water slide
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis lessons
  • Beach volleyball
  • Basketball
  • Archery
  • Ropes course
  • Horse riding/hire
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Ski area nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (13558 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Tea Tree Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 157300 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 180000 per vehicle (one-way)
  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 350000.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Batam, An Ihg Batam
Holiday Inn Resort Batam, an IHG Hotel Batam
Holiday Inn Resort Batam, an IHG Hotel Resort
Holiday Inn Resort Batam, an IHG Hotel Resort Batam

Frequently asked questions

Does Holiday Inn Resort Batam, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Resort Batam, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Resort Batam, an IHG Hotel?
As of 30 January 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Batam, an IHG Hotel on 1 March 2023 start from S$76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Resort Batam, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Resort Batam, an IHG Hotel?
Yes, there are 4 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Holiday Inn Resort Batam, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Holiday Inn Resort Batam, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Holiday Inn Resort Batam, an IHG Hotel?
Yes, an airport shuttle is available. The charge is IDR 180000 per vehicle one-way.
What are the check-in and check-out times at Holiday Inn Resort Batam, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Resort Batam, an IHG Hotel and nearby?
Have fun with on-site activities such as horse riding, archery and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Holiday Inn Resort Batam, an IHG Hotel also has 2 bars, a water slide and a sauna, as well as a steam room, an arcade and a picnic area.
Are there restaurants at or near Holiday Inn Resort Batam, an IHG Hotel?
Yes, there are 4 on-site restaurants. Nearby restaurants include Arirang (3-min walk), Dragon Inn (14-min walk) and Cafe HOC (2.9 mi).
Does Holiday Inn Resort Batam, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Holiday Inn Resort Batam, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

8.0

Very good

8.0/10

Cleanliness

8.5/10

Staff & service

7.3/10

Amenities

7.6/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Albert, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Christmas at Holiday In
This is a family hotel and it’s 30mins away from the town. There is no beach near by. The hotel is old but it’s well kept and clean when we checked in. However House keeping is not consistent and cleaning was not done well. Floors are not mopped and some days they don’t provide any drinks. During peak days like on Christmas the buffer breakfasts was a horrid experience. So many people and food is always running out. Many details like plain water, jams and cleaning up the tables were not done. They are very under staff. Overall the staff is friendly.
Cheow, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overall Good But toilet bowl problems
Booked 2 rooms and only 1 nite stay. Ferry now more expensive thus staying one nite is actually not worth. The staff is very friendly and helpful. The room toilet system one cannot flush out properly the other toilet made a noise after flushed.
Gim Hong, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

KHAN, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Pool was fun and kids enjoyed the water slide! It was a bit far from the shopping malls but the hotel shuttle was nice.
Mary, 3-night family trip
Verified Expedia guest review

4/10 Fair

Sandar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great, but won't return for festive seasons.
Had a great experience with the seamless ferry terminal pickup and check in. The hotel staff are all super friendly and helpful. The only downside was we booked over the CNY weekend and the hotel and all the surrounding hotels had fireworks going off from 9pm-12am. Three hours of sporadic fireworks for both of the nights we stayed was not pleasant and definitely not what you want on a holiday. Seeing that it is also a family friendly hotel, I would think they would be more sensitive to children and early bedtimes. If the hotels could all just team up and have ONE display together it would be great. Great for a short getaway but definitely won't book a stay again during the festive season.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfortable. Staff were friendly and welcoming. Since it was peak period, the hotel set up an alternative service area for breakfast on Level 3 so as to manage the crowd. Housekeeping staff were honest and returned my wife's brooch when she dropped it. We also enjoyed the fireworks display over the CNY holidays. Overall, we really enjoyed ourselves and hope to be back soon! :)
3-night family trip
Verified Expedia guest review