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Grand Lagoi Hotel Bintan

5.0 star property
Upmarket beach hotel with outdoor pool, near Lagoi Bay Lake

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Photo gallery for Grand Lagoi Hotel Bintan

Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
View from property
View from property
Front of property

Reviews

8.0 out of 10
Very good
Escape to Grand Lagoi Hotel Bintan, where family-friendly charm meets luxury. Take a dip in the outdoor pool or challenge yourself with archery and cycling activities. Guests can unwind with spa services or relax at the rooftop terrace while kids enjoy the arcade/game room.

Popular amenities

  • Bar
  • Non-smoking
  • Pool
  • Connecting rooms available
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Free area shuttle
  • Free ferry terminal shuttle
  • Fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Spa services

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier Double or Twin Room (Deluxe)

In-room safe, individually furnished, laptop workspace, soundproofing

Premier Double or Twin Room (Deluxe)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • 37 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Deluxe Double or Twin Room

In-room safe, individually furnished, laptop workspace, soundproofing

Deluxe Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bath and shower
  • 37 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Family Suite

In-room safe, individually furnished, laptop workspace, soundproofing

Family Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 76 sq m
  • Partial lake view
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Executive Room

In-room safe, individually furnished, laptop workspace, soundproofing

Executive Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 112 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Grand Double or Twin Room

In-room safe, individually furnished, laptop workspace, soundproofing

Grand Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bath and shower
  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

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The price is S$119
includes taxes & fees
20 May - 21 May
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About the area

Map
Jalan Gurindam Duabelas, Plot 27-29, Sebong Lagoi, Pulau, Bintan, Bintan Island, 29155

What's nearby

  • Lagoi Bay Lake - 8 min drive - 3.5 km
  • Bandar Bentan Telani Ferry Terminal - 8 min drive - 6.1 km
  • Plaza Lagoi - 9 min drive - 4.2 km
  • Lagoi Bay Beach - 9 min drive - 4.4 km
  • Laguna Bintan Golf Club - 11 min drive - 4.4 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 17 miles/27.3 km
  • Changi Airport (SIN) - 28.4 miles/45.8 km
  • Free local area shuttle
  • Free ferry terminal shuttle

Restaurants

  • ‪Hook On Fusion Grill Bar & Seafood - ‬7 min drive
  • ‪Pujasera Lagoi - ‬9 min drive
  • ‪Warung Yeah - ‬11 min drive
  • ‪Kelong Mangrove Restaurant - ‬23 min drive
  • ‪The Dining Room - ‬9 min drive

About this property

Grand Lagoi Hotel Bintan

Grand Lagoi Hotel Bintan is a great choice for your beach stay in Bintan, putting you near activities such as snorkelling and kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Grand Cafe, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include a rooftop terrace, a poolside bar and a fitness centre.

Languages

Chinese (Mandarin), English, Indonesian, Malay

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Minimum check-in age – 17
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • Babysitting*
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free off-site parking nearby
DONE

Transfers

    • Free ferry terminal shuttle*
DONE

Off-site

    • Free area shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Babysitting (surcharge)
  • Local/corner shop

What to do

  • Archery
  • Karaoke
  • Pool table
  • Beach nearby
  • Access to nearby outdoor pool
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Snorkelling nearby
  • Segway hire/tours nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Spa services
  • Reception hall
  • Outdoor furniture

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Visual doorbell notification
  • Doorbell and phone notifications
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 89
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Grand Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Bar7 Rooftop Bar & Grill – Overlooking the ocean, this bistro specialises in international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 650000 per night
  • Children's club access is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.
Property Registration Number 9120208501841

Also known as

Swiss-Belhotel Lagoi Bay Bintan Hotel
Swiss-Belhotel Lagoi Bay Bintan
Grand Lagoi Hotel Nirwana Gardens Bintan
Village Resort Grand
Grand Lagoi Hotel Nirwana Gardens
Grand Lagoi Nirwana Gardens Bintan
Grand Lagoi Nirwana Gardens
Grand Lagoi Village
Village Resort Grand Lagoi
Grand Lagoi Hotel By Willson
Grand Lagoi Hotel Bintan Hotel
Grand Lagoi Hotel Bintan Bintan
Grand Lagoi Hotel by Nirwana Gardens
Grand Lagoi Hotel Bintan Hotel Bintan

Frequently asked questions

Does Grand Lagoi Hotel Bintan offer free cancellation for a full refund?

Yes, Grand Lagoi Hotel Bintan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Lagoi Hotel Bintan?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Grand Lagoi Hotel Bintan?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Lagoi Hotel Bintan?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Lagoi Hotel Bintan?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Grand Lagoi Hotel Bintan and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation nearby includes segway hire. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and spa services. Grand Lagoi Hotel Bintan also has an arcade and a picnic area, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Grand Lagoi Hotel Bintan?

Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and ocean views.

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Grand Lagoi Hotel Bintan Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel. Food wise Indonesian food is great and breakfast choices are many. View from the pool is amazing.
Bharat, 2-night trip

10/10 Exceptional

Clean and convenient

6/10 Good

The property was clean and huge located in an isolated place far away from all the happening places The internet was disruptive though food was not that great
Samarth, 1-night trip

4/10 Fair

The staff are nice and friendly… however hot water not working first night, then next consecutive 3 nights Air Conditioning stopped working. Overcharged initially when checked in. Booked for family of 4, to be told at check in no bed for 4th person - additional charge required however they had breakfast included…..
Tracey, 4-night trip

6/10 Good

The stay was ok, too noise many a times. Breakfast options are limited. Not much options of dining nearby.
Bharat, 1-night trip

8/10 Very good

Nice break at Bintan

Big Room size and comfortable bed. Breakfast provided. Air Con is very cold. After adjusting fan speed and increasing the temperature did not help. Stayed for a night so did not raise it to management for assistance Prefer to have soft fabric bedroom slipper instead of hard rubber ones.
Ai Feng, 1-night trip

6/10 Good

Water Heater issues on arrival, room request asking for a queen bed but given 2 single beds.
SSI, 2-night trip

8/10 Very good

The roof top restaurant was closed for event for the 2 days of my stay , rather disppointed ! The housekeeper did not sweep the floor after make up room , can see dirt all around . Never provide a connecting room for us say is fully book but during the 2 days I hardly see more than 10 paxs .
Eric, 2-night trip

6/10 Good

Ordinary stay for a 4-star hotel

The hotel looked novice in their approach specially for booking. After booking with the credit card details, they kept on asking me for the card to charge me. This was ridiculous. Second, wi-fi signal was pathetic and moreover they limited it to only 2 device per room. People travelling with kids need to take note of this, whether you want or sacrifice the wi-fi for the kids. Third, breakfast buffet was very minimal and difficult to make choices out of the limited options.
Sirsendu, 2-night trip

8/10 Very good

Charlene, 2-night trip

8/10 Very good

Nil
Marliny, 2-night trip

8/10 Very good

Dirk, 4-night trip

8/10 Very good

Espen Werdal, 2-night trip

8/10 Very good

Michael, 1-night trip

8/10 Very good

Natalie, 2-night trip

8/10 Very good

Samuel, 2-night trip

8/10 Very good

Takahiro, 2-night trip

8/10 Very good

Peaceful option in Bintan

Apoorv, 3-night trip

6/10 Good

There is no spa at the hotel. Incorrect information given on Expedia. Also food choices are very limited at the restaurant.
Kanika, 2-night trip

10/10 Exceptional

Sahidah, 3-night trip

8/10 Very good

We had a good rooms with negligible faults. Might consider to return if coming to Bintan
ABHalim, 2-night trip

8/10 Very good

The fitness studio was small and the machines are not very stable. Otherwise, the entertainment room was a nice place to enjoy your spare time in. The hotel room was cozy and I really love it!
2-night trip

8/10 Very good

nelson, 10-night trip

10/10 Exceptional

Pravin, 2-night trip

8/10 Very good

Good stay with few glutches

We booked a twin room with extra bedding. Oberall the stay was good. The room and linen were clean. Few issues we faced: 1. Not many things to do around the hotel 2. Breakfast options were not too great 3. There is a free shuttle to Nirvana resort which we took but the return shuttle the staff never came and eventually we were stranded at the resort. Thankfully Nirvana resort's staff dropped us back for free ( This was the biggest let down in the overall stay).
2-night trip