Guests
All properties in Bintan, Bintan, Riau Islands, Indonesia

Bintan Lagoon Resort

Beachfront resort in Bintan with spa and restaurant

  • Free WiFi

Image gallery

  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
Pool. Image 1 of 62.
1 / 62Pool
Jalan Indera Segara Site A12, Bintan, 29155, Bintan Island, Indonesia
7.2.Good.
  • A bit overprice for what they offer... They claim to have 1000 different things but maybe…

    Jan 31, 2020

  • Old room and no aircon in lobby n restaurant

    Jan 26, 2020

See all 133 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Free WiFi
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 470 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools

What’s around

  • On a private beach
  • Ria Bintan Golf Club - 3.1 mi / 4.9 km
  • Lagoi Bay Lake - 5.9 mi / 9.5 km
  • Plaza Lagoi - 6.5 mi / 10.5 km
  • Lagoi Bay Beach - 6.5 mi / 10.5 km
  • Pulau Marawang - 6.8 mi / 11 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 Bedroom
  • Deluxe Room
  • Deluxe Room, Sea View
  • Villa, 3 Bedrooms
  • Villa, Multiple Bedrooms
  • Villa, 4 Bedrooms

What’s around

Landmarks

  • On a private beach
  • Ria Bintan Golf Club - 3.1 mi / 4.9 km
  • Lagoi Bay Lake - 5.9 mi / 9.5 km
  • Plaza Lagoi - 6.5 mi / 10.5 km
  • Lagoi Bay Beach - 6.5 mi / 10.5 km
  • Pulau Marawang - 6.8 mi / 11 km
  • Gunung Bintan - 20.3 mi / 32.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 21.9 miles/35.2 km
  • Free ferry terminal shuttle
map
See on map
Jalan Indera Segara Site A12, Bintan, 29155, Bintan Island, Indonesia

At a glance

Hotel size

  • This hotel has 470 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free ferry terminal shuttle

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Restaurant
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Fishing on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Kayaking on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Volleyball on site
  • Water skiing on site

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Nelayan - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Miyako Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Haskell's Cafe - Overlooking the golf course, this café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fiesta - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Verandah Cafe - This poolside café serves light fare only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Fishing on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Kayaking on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Volleyball on site
  • Water skiing on site

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of SGD 35 for adults and SGD 23 for children (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for SGD 73.00 per night
  • Children's club access is available for an extra charge
  • Babysitting/childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

Also known as

  • Bintan Lagoon
  • Bintan Lagoon Hotel Lagoi
  • Bintan Lagoon Resort Bintan Island/Lagoi
  • Bintan Lagoon Resort Bintan Island/Lagoi
  • Bintan Lagoon Resort
  • Bintan Resort
  • Bintan Lagoon Resort Resort
  • Bintan Lagoon Resort Bintan
  • Bintan Lagoon Resort Resort Bintan
  • Bintan Resort Lagoon
  • Lagoon Bintan
  • Lagoon Bintan Resort
  • Lagoon Resort Bintan
  • Resort Bintan
  • Resort Bintan Lagoon

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Bintan Lagoon Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Yes, there are 5 onsite restaurants, featuring beachfront dining, international cuisine, and garden views. Nearby restaurants include Pasir Panjang Beach Bar (8-min walk), Nelayan Grill (10-min walk), and Ripples By The Pool (11-min walk).
  • Have fun with onsite activities like kayaking, sailing, and water skiing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Bintan Lagoon Resort also has 2 bars, a nightclub, and a private beach, as well as a fitness center and an arcade.
7.2.Good.
  • 8.0.Very good

    I have booked 3 rooms altogether and realized that the fittings in our rooms were a little old and rusty. The bottom of bathtub in my room was covered with old stains. We stayed on the 3rd floor.The inhouse telephone had a dirty smell and we dare not put against our ear and mouth when we used it.

    Clarice, 2 night family trip, Jan 24, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    8/10

    + . plenty of free activities to be engaged in. . beds were clean . check-in, check-out, concierge, housekeeping staff were very efficient and knowledgeable in the area that they were in-charge of . housekeeping was quick to respond to our call . many choice of food for lunch & dinner . great buffet breakfast . free shuttle from ferry terminal and plaza lagoi . free bottles of water every day . massage price was reasonable . beautiful beach - . toilet walls, sinks and bathtub were moldy . resting area in the room has visible stain

    Candy, 2 night family trip, Jan 24, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Beach side restaurant is good. Room need some refurbishment

    3 night family trip, Jan 23, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Good place. Lovely views

    Place was good. Did not have half the events that were advertised. We went during Christmas. Didn’t have anything apart from the carols. Kids were very bored. Spa was fantastic. food quality for buffet lacked quality. Concierge -Khadafi was very helpful. Gave the right information that even the guest services couldn’t provide. Very friendly staff. Well maintained rooms.

    Vani, 3 night family trip, Dec 24, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    bad lousy

    everything was bad. queue was long, staff too slow inefficient. old room and toilet. F expensive food with lousy quality. give me money I also don't wanna go

    1 night family trip, Dec 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    enjoyed my stay very much. good food, good scenery. will stay there again.

    SD, 3 night romance trip, Dec 20, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Extremely poor review, will never recommend BLR

    Room was filthy, mirrors stained with rust, moulds on walls, weird holes in the ceiling, bath tub is really dirty and had random damages around. Found a used tissue in between the info booklet, stains found on tables and on floor. Bed sheets are dirty, especially stained pillows Dirty bathroom floor and clumps of dusts found in the bedside lamps Never had the chance to take photos of the listed findings. Would strongly encourage the management to do a better job. Service was very poor, no efficiency and no time management Terrace bar was a disappointment, food arrived really late.

    1 night trip, Dec 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The staffs are very friendly. Limited choice of food selection & the resort really needs to do some real maintenance & upgrades.

    3 night family trip, Dec 14, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Very unclean room

    Jaleel, 3 night family trip, Oct 27, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The jetty was right next to bintan lagoon resort so you could practically walk up, unless you had lots of baggage then the shuttle service would drive you up to the reception area. Lots of people checked in around 10am and we were lucky to get our hotel room at 11am when check in time was 3pm. Room was clean. However food was really expensive besides the free breakfast for 2 adults. Each meal for 4 of us costed about S$70. Best food was the pizza at about S$28. Check-out was smooth. However, the ferry returning to Singapore was so packed that some people did not get seats. Overall, we enjoyed the trip!

    2 night family trip, Oct 25, 2019

    Verified Expedia guest review

See all 133 reviews