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The BCC Hotel & Residence

Photo gallery for The BCC Hotel & Residence

Front of property
Restaurant
In-room safe, free WiFi
Daily buffet breakfast (IDR 100000 per person)
Lobby

Overview of The BCC Hotel & Residence

The BCC Hotel & Residence

4.0 star property
4-star hotel in Batam with outdoor pool and restaurant

7.4/10 Good

416 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jl. Bunga Mawar, Baloi Kusuma, Batam, Batam Island, 29432
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre
For families
  • Babysitting (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Batam
  • Nagoya Hill Mall - 11 min drive
  • Harbour Bay Ferry Terminal - 18 min drive
  • Batam Centre Ferry Terminal - 17 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive
  • Singapore (XSP-Seletar) - 22 miles/35.5 km
  • Changi Airport (SIN) - 15.3 miles/24.6 km
  • Airport shuttle (surcharge)

Restaurants

  • A2 Food Court
  • Marugame Udon Grand Mall - 10 min walk
  • Kopitiam Long Shu Siah - 3 min walk
  • Baresto Cafe - 3 min walk
  • Bubur Sin Ma - 2 min walk
Map

About this property

The BCC Hotel & Residence

A great choice for a stay in Batam, The BCC Hotel & Residence features an airport shuttle. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a fitness centre, a hot tub and a sauna. Fellow travellers say good things about the helpful staff and location.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 227 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Freshen up

  • Free toiletries

Stay connected

  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 100000 for adults and IDR 50000 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

BCC Batam
BCC Hotel
BCC Hotel Batam
Hotel BCC
The Bcc & Residence Batam
The BCC Hotel & Residence Hotel
The BCC Hotel & Residence Batam
The BCC Hotel & Residence Hotel Batam

Frequently asked questions

Does The BCC Hotel & Residence offer free cancellation for a full refund?
Yes, The BCC Hotel & Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The BCC Hotel & Residence?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The BCC Hotel & Residence?
Yes, there's an outdoor pool.
Are pets allowed at The BCC Hotel & Residence?
Sorry, pets aren't allowed.
Is parking offered on site at The BCC Hotel & Residence?
Yes, there's free self and extended parking.
Is an airport shuttle service offered by The BCC Hotel & Residence?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The BCC Hotel & Residence?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at The BCC Hotel & Residence and nearby?
The BCC Hotel & Residence has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near The BCC Hotel & Residence?
Yes, there's an on-site restaurant.
What's the area around The BCC Hotel & Residence like?
The BCC Hotel & Residence is in the heart of Batam, a short 2-minute walk from BCS Mall and 8 minutes' walk from Grand Batam Mall. The local area is considered walkable, as well as being good for shopping.

Reviews

7.4

Good

7.0/10

Cleanliness

7.6/10

Staff & service

7.3/10

Amenities

6.9/10

Property conditions & facilities

Reviews

4/10 Fair

Out of the 4 lift, only 2 working. Take very long for the lift to come down to your level. Facilities are old. Variety of dishes for breakfast are the same daily. Only 1 meat. Not palatable:
2-night family trip
Verified Expedia guest review

8/10 Very good

Room was clean and comfortable however, The air-condition was not very good. It seems to be O.K. but then it stops and does not maintain the set temperature.
Raymond, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Pleasant stay. Walking distance to shopping mall
Zailani, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Room is clean but No Toilet Paper. Windows not double glass and as such noise from the road comes in
Raymond, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

This hotel desperately needs an update. The toilet cleanliness is horrible. I have booked this hotel because I need a 3 bedroom suite to fit my family needs. This hotel use to be good and I have stayed there everytime time I am in batem .. but this time I am quite surprised that broken (I assumed) tampered glass was removed from the toilet but it was never replaced hence my whole toilet gets really wet after every shower. The tiles were never cleaned and you can see mould build up at the seams and between the tiles. Smoking room without any ashtray.. why ? Oh well the good thing is there are so many other brand new hotels with attached shopping malls which makes it even more convient for travellers. I would give this hotel a miss in the future. Never again BCC.
SandyChua, 2-night family trip
Verified Expedia guest review

8/10 Very good

Zarinah, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Room is definitely big then other hotel.. My choice always BCC
William, 2-night trip
Verified Hotels.com guest review

6/10 Good

Joo Lan Audrey, 1-night family trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review