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The BCC Hotel & Residence

4.0 star property
Hotel with outdoor pool, near Grand Batam Mall

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Photo gallery for The BCC Hotel & Residence

Property amenity
Lobby
Restaurant
In-room safe, free WiFi
Private kitchen
In the heart of Batam's business district, The BCC Hotel & Residence offers a serene escape with its garden and sauna. Unwind on the terrace, indulge in coffee from the coffee shop/cafe, or take a refreshing dip in the outdoor pool. With helpful services like dry cleaning/laundry and free WiFi, guests praise this hotel for making their stay feel effortless.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Pool
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre

Feel at home (6)

  • Babysitting (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Royal Suite

In-room safe, free WiFi

Royal Suite

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
Separate bath and shower
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for BBC Apartment 2

In-room safe, free WiFi

BBC Apartment 2

Highlights

Separate sitting area
Air conditioning
TV
2 bedrooms
Bathrobes
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 72 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

View all photos for BBC Premier Suite

In-room safe, free WiFi

BBC Premier Suite

Highlights

Air conditioning
TV
Private bathroom
Rainfall showerhead
Deep-soaking bath
Separate bath and shower
Coffee/tea maker
Cable channels
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King

In-room safe, free WiFi

Executive Deluxe King

Highlights

Separate sitting area
Air conditioning
TV
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
Daily housekeeping
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Twin

In-room safe, free WiFi

Executive Deluxe Twin

Highlights

Separate sitting area
Air conditioning
TV
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
Daily housekeeping
  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
TV
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
Daily housekeeping
In-room safe
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for BBC Apartment 3 + 1

In-room safe, free WiFi

BBC Apartment 3 + 1

Highlights

Separate sitting area
Air conditioning
TV
3 bedrooms
Bathrobes
Deep-soaking bath
Private bathroom
Separate bath and shower
  • 142 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for BBC Premier

In-room safe, free WiFi

BBC Premier

Highlights

Separate sitting area
Air conditioning
TV
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
Daily housekeeping
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for BCC Suites

In-room safe, free WiFi

BCC Suites

Highlights

Air conditioning
TV
Private bathroom
Rainfall showerhead
Jetted bath
Separate bath and shower
Coffee/tea maker
Cable channels
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for BBC Apartment 3

In-room safe, free WiFi

BBC Apartment 3

Highlights

Separate sitting area
Air conditioning
TV
3 bedrooms
Private bathroom
Rainfall showerhead
Bathrobes
2 bathrooms
  • 98 sq m
  • Sleeps 3
  • 1 Double Bed, 1 Queen Bed and 1 Single Bed

Similar properties

Lobby

AP Premier Batam

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 120 reviews
The price is S$57
includes taxes & fees
13 May - 14 May
AP Premier Batam
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About the area

Map
Jl. Bunga Mawar, Baloi Kusuma, Batam, Batam Island, 29432

What's nearby

  • BCS Mall - 2 min walk - 0.2 km
  • Grand Batam Mall - 8 min walk - 0.7 km
  • Nagoya Hill Mall - 20 min walk - 1.7 km
  • Harbour Bay Ferry Terminal - 5 min drive - 4.2 km
  • Batam Centre Ferry Terminal - 7 min drive - 7.1 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive
  • Singapore (XSP-Seletar) - 22 miles/35.5 km
  • Changi Airport (SIN) - 15.3 miles/24.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Shaburi & Kintan Buffet - ‬9 min walk
  • ‪Sushi Tei - ‬3 min walk
  • ‪Kopitiam Long Shu Siah - ‬2 min walk
  • ‪Roasteree Cafe - ‬1 min walk
  • ‪Lengkuas 33 平记 - ‬3 min walk

About this property

The BCC Hotel & Residence

The BCC Hotel & Residence puts you a short five-minute drive from Grand Batam Mall and Nagoya Hill Mall. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a fitness centre, a hot tub and a sauna.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 227 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 100000 for adults and IDR 50000 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

BCC Batam
BCC Hotel
BCC Hotel Batam
Hotel BCC
The Bcc & Residence Batam
The BCC Hotel & Residence Hotel
The BCC Hotel & Residence Batam
The BCC Hotel & Residence Hotel Batam

Frequently asked questions

Does The BCC Hotel & Residence offer free cancellation for a full refund?

Yes, The BCC Hotel & Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The BCC Hotel & Residence?

Yes, there's an outdoor pool.

Are pets allowed at The BCC Hotel & Residence?

Sorry, pets aren't allowed.

Is parking offered on site at The BCC Hotel & Residence?

Yes, there's free self and extended parking.

Is an airport shuttle service offered by The BCC Hotel & Residence?

Yes, an airport shuttle is available.

What are the check-in and check-out times at The BCC Hotel & Residence?

You can check in starting at 2 PM. Check-out time is noon.

What is there to do at The BCC Hotel & Residence and nearby?

The BCC Hotel & Residence has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near The BCC Hotel & Residence?

Yes, there's an on-site restaurant.

What's the area around The BCC Hotel & Residence like?

The BCC Hotel & Residence is in the heart of Batam, a short 8-minute walk from Grand Batam Mall and 20 minutes' walk from Nagoya Hill Mall.

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The BCC Hotel & Residence Reviews

Reviews

7.4

Good

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Fair

Out of the 4 lift, only 2 working. Take very long for the lift to come down to your level. Facilities are old. Variety of dishes for breakfast are the same daily. Only 1 meat. Not palatable:
2-night trip

8/10 Very good

Room was clean and comfortable however, The air-condition was not very good. It seems to be O.K. but then it stops and does not maintain the set temperature.
Raymond, 1-night trip

10/10 Exceptional

Pleasant stay. Walking distance to shopping mall
Zailani, 4-night trip

8/10 Very good

Room is clean but No Toilet Paper. Windows not double glass and as such noise from the road comes in
Raymond, 1-night trip

6/10 Good

This hotel desperately needs an update. The toilet cleanliness is horrible. I have booked this hotel because I need a 3 bedroom suite to fit my family needs. This hotel use to be good and I have stayed there everytime time I am in batem .. but this time I am quite surprised that broken (I assumed) tampered glass was removed from the toilet but it was never replaced hence my whole toilet gets really wet after every shower. The tiles were never cleaned and you can see mould build up at the seams and between the tiles. Smoking room without any ashtray.. why ? Oh well the good thing is there are so many other brand new hotels with attached shopping malls which makes it even more convient for travellers. I would give this hotel a miss in the future. Never again BCC.
SandyChua, 2-night trip

8/10 Very good

Zarinah, 3-night trip

10/10 Exceptional

Room is definitely big then other hotel.. My choice always BCC
William, 2-night trip

6/10 Good

Joo Lan Audrey, 1-night trip

6/10 Good

2-night trip

6/10 Good

1-night trip

10/10 Exceptional

The location was so convenient where u can find lots of things nearby
3-night trip

10/10 Exceptional

1-night trip

4/10 Fair

Location is wise and convenient walkable to BCS mall, Grand batam and A2 foodcourt. However 2 bedroom suite was very rundown and constantly appearing of cockroaches in the apartment, i have killed countless of it. Bedsheets and pillow cover have yellow stains as well. Sofa was old and sink. Suggest a real revamp.
PC, 2-night trip

4/10 Fair

Pock Keong, 1-night trip

4/10 Fair

Checking in was abit draggy as the front desk had to deal with many guests demanding for their rooms which weren't ready (due to housekeeping issues perhaps?). Likewise for our 3 out of 4 rooms. However, we were pretty chilled since it' was supposed to be a holiday and the front desk staff were under tremendous stress and were already doing their best. Then there were issues with the lifts and so it took forever to either go up or down to/from our rooms on the top floors.
1-night trip

8/10 Very good

The apartment is older than the hotel room. Will be good if can furnish. The towels and linen are yellow. The service and location are good.
B, 1-night trip

8/10 Very good

Excellent Location but poor service & hard bed

Great Stuff about Hotel: Excellent location, within 3-5 minutes walk away from BCS Mall, Night Hawker (A2 Foodcourt) & Peniun Market (Pasar Peniun) where you can find great local foods for breakfast, fruits & veg markets, fish & meat markets, local dried foods & snacks shops (keropok, Chili sauce, etc) & even clothes stalls within the market area. Great Stuff about Room: Big size rooms, clean. Negative Stuff about Hotel: Apart from the excellent location, this hotel has a small lobby area, very slow elevators, very slow staff. Negative Stuff about Room: Bed is very hard, 2 pillows on each bed of which 1 is too soft & flat while the other is too hard, old & too high.
Anthea, 1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Location walking distance to food outlets shopping Convenient.
1-night trip

8/10 Very good

It is a spacious and near the amenities. Shower curtains too short in the bathroom. Overall, good!
1-night trip

10/10 Exceptional

2-night trip

8/10 Very good

Good location especially variety of Asian food convenient walking distance to shopping.
1-night trip

6/10 Good

Basic room

8 of us stayed in 2 units of 2 bed room apartment has the basic amenities - bottled water, towels, shampoo, soap, toothbrush. It was able to fit us comfortably. Note that there were no cooking allowed even though there was a cooker hood. Deposit of 100k Rupiah was needed per room. Unit was rather old looking with old stains around. So of them had towels and bed linens with old stains on them. Sofa was not in a very good condition, either too hard or it looked like it was going to collapse. Well for the price, you pay for what you get.
1-night trip

4/10 Fair

Please also allow customers to take the free shuttle to the malls even not booking directly from hotel. Ultimately we stay choose to stay at the hotel but from other agents. And more timings for the shuttle. Room not so clean and has smell. Stained bedsheets. 4pax in a room, 2 bathrooms but only 1 small bottle of shampoo and 1 small bottle body soap. We expected each bathroom will have so we didnt bring us. Which now we have to take turn showering in 1 bathroom only. Breakfast not good. Food not warm. No meat, must at least ham, hot dog, chicken patty, some fried finger food, Sandwiches.
1-night trip

4/10 Fair

Location is good, but the hotel need a make over, shower cuber door spoil also didn't repair, aircon unit very noise ( light sleep like me cant sleep at all), some towels is too old need to throw away
Debbie, 1-night trip