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All properties in Bintan, Bintan, Riau Islands, Indonesia

Nirwana Resort Hotel

Upscale beach hotel with pool bar, near Lagoi Bay Lake

  • Free WiFi and free parking
From
S$220

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  • Nirwana Resort Hotel
  • Nirwana Resort Hotel
  • Beach bar
  • Beach
  • Nirwana Resort Hotel
Nirwana Resort Hotel. Image 1 of 81.
1 / 81Nirwana Resort Hotel
7.8.Good.
  • The beach was covered in sticky tar, we couldn't go in the water or even walk on the…

    Mar 7, 2020

  • The rooms are good size and comfortable, however the acoustic of the main door of the…

    Dec 27, 2019

See all 177 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 244 guestrooms
  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 2 beach bars
  • 2 outdoor pools
  • Nightclub

For families

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)

What’s around

  • Lagoi Bay Lake - 1 min walk
  • Lagoi Bay Beach - 15 min walk
  • Plaza Lagoi - 17 min walk
  • Ria Bintan Golf Club - 5.8 mi / 9.4 km
  • Gunung Bintan - 17.5 mi / 28.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 King Bed (Nirwana Suite)
  • Nirwana Room
  • Nirwana Deluxe
  • Nirwana Premier

Location

  • Lagoi Bay Lake - 1 min walk
  • Lagoi Bay Beach - 15 min walk
  • Plaza Lagoi - 17 min walk

What’s around

Landmarks

  • Lagoi Bay Lake - 1 min walk
  • Lagoi Bay Beach - 15 min walk
  • Plaza Lagoi - 17 min walk
  • Ria Bintan Golf Club - 5.8 mi / 9.4 km
  • Gunung Bintan - 17.5 mi / 28.2 km

Getting around

  • Changi Airport (SIN) - 29 miles/46.6 km
  • Batam Batu Besar (BTH-Hang Nadim) - 17.8 miles/28.6 km
  • Free area shuttle
  • Free ferry terminal shuttle

At a glance

Hotel size

  • This hotel has 244 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free ferry terminal shuttle*

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • 5 restaurants
  • 2 bars/lounges
  • 2 beach bars
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Bicycle rentals on site
  • Bowling alley on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Motor boating on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Segway rental/tour on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site
  • Ecotours nearby

Working away

  • Business center
  • Number of meeting rooms - 6
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1995
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • In-room accessibility
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Indonesian
  • Malay

In the room

Home comforts

  • Air conditioning
  • Slippers
  • Iron/ironing board

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

Dining

The Kelong - This restaurant specializes in seafood.

Calypso Floating Bar - This bar overlooks the ocean. Open daily.

Spice Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Open daily.

The Coffee Shop - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Dino Bistro - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Bowling alley on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Motor boating on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Segway rental/tour on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site

Nearby

  • Ecotours nearby

Small print

Also known as

  • Nirwana Resort Hotel & Villas
  • Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi
  • Nirwana Gardens - Hotel Lagoi
  • Nirwana Gardens - Resort Hotel Bintan Island/Lagoi
  • Nirwana Resort Hotel Villas
  • Nirwana Hotel Lagoi
  • Nirwana Resort Hotel Hotel
  • Nirwana Resort Hotel Bintan
  • Nirwana Resort Hotel Hotel Bintan
  • Nirwana Gardens - Nirwana Hotel Lagoi
  • Nirwana Resort Hotel Bintan Island/lagoi
  • Nirwana Resort Hotel & Villas Bintan Island
  • Nirwana Villas Bintan Island
  • Nirwana Resort Hotel Bintan
  • Nirwana Resort Hotel
  • Nirwana Bintan
  • Nirwana
  • Nirwana Gardens - Nirwana Hotel Lagoi
  • Nirwana Hotel Lagoi

Optional extras

Rollaway beds are available for IDR 665500.0 per night

Children's club access is available for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: IDR 2000000.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Nirwana Resort Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 11:00 PM. Check-out time is noon.
  • Yes, there are 5 onsite restaurants, featuring seafood and ocean views. Nearby restaurants include Kampoeng Nelayan (4.5 mi), Bintan Layer Cakes (4.6 mi), and Hawker centre (4.6 mi).
  • Have fun with onsite activities like horseback riding, kayaking, and sailing. Additional recreation onsite includes bowling, volleyball, and segway rentals. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 beach bars and a nightclub. Nirwana Resort Hotel also has a waterslide, a sauna, and a fitness center, as well as an arcade, a garden, and access to a nearby outdoor pool.
7.8.Good.
  • 8.0.Very good

    Great escape to a breezy beach

    We had a very pleasant stay at Nirwana Gardens. The room was very comfortable and spacious. The problem was the very thin walls to the adjoining room and the Chinese family that liked to get up a lot earlier than we wanted to! Other than that the room was great. The facilities at the beach could be better (chairs etc.) but the beach was very pleasant. There is a bit of tar in places but not very noticeable unless it gets onto your clothes or skin. Staff and service was very good and friendly. Overall a very happy stay.

    John, 3 night family trip, Dec 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great pool and beaches

    Nice resort. Spice restaurant had good food but maybe a little pricey. Rooms were dated but clean and well maintained. Staff was friendly. Kids club is lacking a bit for kids over 5 years old and the A/C was broken so we didn’t utilise it. Pool and beaches are lovely.

    Suet May, 2 night family trip, Dec 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing Service.

    There was just too many lizards in the hallway. But overall, the experience was excellent.

    Enrique, 2 night romance trip, Sep 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nuce place to stay with lots of facilities. Excellent services from all staffs. Especially pool Attendants and House Keeping staffs. Pleasant and Enjoyable stay.

    John, 2 night trip, Sep 16, 2019

    Verified Expedia guest review

  • 6.0.Good

    Bad meal at Neydles

    Average as given in survey. Very disappointed with the Vietnam pho with wagyu beef at Neydles restaurant. The soup is tasteless. The beef is also tasteless. Priciest Vietnamese pho I ever ordered. Will never go again.

    Teo, 2 night trip with friends, Aug 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Trip with kids

    The kids club was quite a distance away and is chargable for free play. The pool was really good however quite difficult to find a free lounger or one that had some shade.

    1 night family trip, Aug 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The property is very well maintained, the food is excellent and there are a lot of possible activities that can be made. Personnel is lovely. However prices of whatever is sold within are (just my standpoint of course) too high (e.g. food, items at the mini-market and activities). The traveller should gather relevant information on associated costs so not to have surprises once there. Such costs are not avoidable as it is not easy/convenient to get out of the resort.

    6 night romance trip, Aug 11, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Unhappy bintan short trip

    weather too hot prices too high (especially food) food not good (at Spice restaurant -burnt satay, naan, overcook fish, no otah) not enough day and short tour trip and taxi bowling area aircon not cold, toilet tap not working hotel's swimming pool, beach, spa is good. Eco safari is good hotel check in 3pm is very late and check out at 12pm ? should be 3pm also this checking in/out must be improved Ferry service not enough for day trip return no one guide us to emerald lounge at departure jetty (as late ferry and we carry sleeping kid and luggages,Very tired and unhappy) please promote more ferry and hotel booking package for family for our conveniences

    Geok hwa, 1 night family trip, Aug 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The staff is friendly and they speak good English. The bed is firm and nice. We had a very good rest in the night. The Wi-Fi reception is also good and we were able to watch Netflix in the room. The pool overlooks the sea and the beach is clean. There are ample deck chairs for guests to laze around the pool. We had a most relaxing stay at the resort. It will be nice if there is shuttle service to Tanjong Pinang, the city area.

    2 night romance trip, Jul 31, 2019

    Verified Expedia guest review

  • 4.0.Fair

    They just want to make money, as much as possible. All is chargeable. Food is double the price compared to Singapore (incredible). My daughter lost her mask in the water middle of the ocean during snorkeling. They have charged 25S$ for replacement, the mask was just old and had been probably used since years by hundred other tourists. Many plates and bowls at breakfast buffet are not washed properly and i could find rest of food stuck. The rooms are old and wifi very poor in rooms.

    3 night family trip, Jul 14, 2019

    Verified Expedia guest review

See all 177 reviews