This hotel looks great but there are just a few key things missing
Check in is a laborious affair, seeming to take forever at all tones of the day. We checked out at 4.30am, and were kept waiting additional time whilst they “checked our room”, coming out to ask where cost hangers were... we had settled our bill the night before and were backpacking, we definitely didn’t have heavy wooden hangers in our backpacks!
Only 350ml of water complimentary per person per day - sub standard for the hotel class.
No hand towel or foot mat in the bathrooms
Also if toilet paper is not to be flushed due to plumbing, the bin NEEDS to have a lid for hygiene reasons!
Finally, the airport transfer is ridiculously overpriced - 1200 peso when regular fair is 200-250!
Unfortunate that these things held back from what is a beautiful hotel.
On a positive the bed was VERY comfy, but our king bed was two single mattresses put together, so not hugely romantic