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Shangri-La The Fort, Manila

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Shangri-La Suite | Minibar, in-room safe, desk, blackout curtains
15 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Shangri-La The Fort, Manila

Shangri-La The Fort, Manila

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Fort Bonifacio
9.2 out of 10 Superb
9.2/10 Superb

517 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
30th Street corner 5th Avenue, Bonifacio Global City, Taguig, 1634
Main amenities
  • Daily housekeeping
  • 15 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Valet parking
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Private bathroom

Room options

About this area

What's nearby

  • In Bonifacio Global City
  • Fort Bonifacio - 17 min walk
  • Venice Grand Canal Mall - 33 min walk
  • St Luke's Medical Center Global City - 1 min drive
  • SM Aura Premier - 3 min drive
  • Greenbelt Shopping Mall - 5 min drive
  • SM Megamall - 6 min drive
  • Newport Mall - 8 min drive
  • Newport World Resorts - 9 min drive
  • SM Mall of Asia - 9 min drive
  • Baywalk - 10 min drive

Getting around

  • Manila (MNL-Ninoy Aquino Intl.) - 32 min drive
  • Manila EDSA Station - 5 min drive
  • Manila Buenidia Station - 6 min drive
  • Manila Vito Cruz Station - 7 min drive
  • Buendia Station - 23 min walk
  • Guadalupe Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Army Navy Burger + Burrito - 1 min walk
  • Elephant Grounds - 3 min walk
  • Tim Hortons - 1 min walk
  • Brotzeit - 3 min walk
  • Starbucks - 1 min walk

About this property

Shangri-La The Fort, Manila

Putting you within a 10-minute drive of SM Mall of Asia and Fort Bonifacio, Shangri-La The Fort, Manila offers an airport shuttle (available 24 hours) for PHP 3500 per vehicle. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and High Street Cafe, one of 15 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a 24-hour health club and a 24-hour fitness centre. The helpful staff and location get great marks from fellow travellers.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 576 rooms
  • Arranged over 62 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Guests may be subject to health screenings for COVID-19 at the property.
  • Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • Children, including infants, under 18 years old must provide proof of a negative PCR test (issued within 48 hours before check-in) during check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (PHP 100 per day)
  • On-site valet parking (PHP 100 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 15 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Basketball
  • Racquetball/squash
  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby health club

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bike hire
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour health club
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Accessible airport shuttle
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Spa at Kerry Sports MNL has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

High Street Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Samba – Overlooking the pool, this restaurant specialises in Peruvian cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Canton Road – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Raging Bull Burgers – This restaurant serves lunch and dinner. Open daily.
Raging Bull Chophouse – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: PHP 5000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 1700 for adults and PHP 850 for children
  • Airport shuttle service is offered for an extra charge of PHP 3500 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self-parking costs PHP 100 per day
  • Valet parking costs PHP 100 per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Guests under 12 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-La Fort Manila Hotel Taguig
Shangri-La Fort Manila Hotel
Shangri-La Fort Manila Taguig
Shangri-La Fort Manila
Shangri La The Fort, Manila
Shangri La at the Fort Manila
Shangri-La The Fort, Manila Hotel
Shangri-La The Fort, Manila Taguig
Shangri-La The Fort, Manila Hotel Taguig

Frequently asked questions

Does Shangri-La The Fort, Manila offer free cancellation for a full refund?
Yes, Shangri-La The Fort, Manila does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shangri-La The Fort, Manila?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La The Fort, Manila?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Shangri-La The Fort, Manila?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La The Fort, Manila?
Yes. Self-parking costs PHP 100 per day. Valet parking costs PHP 100 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Shangri-La The Fort, Manila?
Yes, an airport shuttle is available. The charge is PHP 3500 per vehicle one-way.
What are the check-in and check-out times at Shangri-La The Fort, Manila?
You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
Is there an on-site casino at Shangri-La The Fort, Manila?
No, this hotel doesn't have a casino, but Newport World Resorts (9-min drive) and City of Dreams Manila (11-min drive) are both nearby.
What is there to do at Shangri-La The Fort, Manila and nearby?
Have fun with on-site activities such as cycling, and improve your game on the tennis courts. Additional recreation on-site includes basketball and racquetball/squash. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Shangri-La The Fort, Manila also has 2 poolside bars, 2 bars and a 24-hour health club, as well as a sauna, a garden and access to a nearby health club.
Are there restaurants at or near Shangri-La The Fort, Manila?
Yes, there are 15 on-site restaurants, featuring al fresco dining, international cuisine and pool views.
What's the area around Shangri-La The Fort, Manila like?
Shangri-La The Fort, Manila is in Bonifacio Global City, a short 1-minute walk from Bonifacio High Street and 15 minutes' walk from SM Aura Premier. Travellers say that the hotel is in a great location.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

MARYNIE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael G., 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Petru, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Petru, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Glass-encased shower are an awful idea especially if you’re traveling with kids
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Barney, 4-night trip
Verified Expedia guest review

8/10 Very good

The service and staff were excellent - very attentive, welcoming, and helpful. Unfortunately we were disappointed by the cleanliness of the room, particuarly since we booked a suite. The room smelled like the last guest had smoked in it and the carpet was dirty around the edges and had stains. It seems like the Shangri-La has begun to show its age, at least in our room. Overall a pleasant experience and we may stay here again in the future, but probably won't book a suite next time after this experience.
Rick, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ate a lot at the High Cafe for breakfast and lunch. Want to thank Eugene for his great service.
Christian, 5-night family trip
Verified Expedia guest review

8/10 Very good

best location
The location is the best but the service is bad specially at the breakfast buffet
Ahmed Mubarak, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Hotel does not control Taxi, it' dangerous
I lost my wallet in the taxi when I go out to take a dinner. Taxi was calling by hotel security person, but they could not find driver's name/company anything. looks this hotel does not have certified taxi company or they allowed any taxi company to come their property to pick up customer as same as I pick up the cab in the street. So their Star status are not 5 or 6 star. Coz they can't protect hotel guest properly. I was in Grand Hyatt last year and liked BGC area so tried Shabgri-la coz all my Filipino friends recommend this hotel, but I won't come back anymore and not recommend here for others.
Kazuhiko, 1-night business trip
Verified Hotels.com guest review