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Room options

View all photos for Prestige

Minibar, in-room safe, desk, blackout curtains

Prestige

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout curtains

Indulgence Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Bedrooms

  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Classic Studio

Minibar, in-room safe, desk, blackout curtains

Classic Studio

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Bedrooms

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - Twin

Minibar, in-room safe, desk, blackout curtains

Executive Prestige - Twin

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Suite

Minibar, in-room safe, desk, blackout curtains

Premier Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - King

Minibar, in-room safe, desk, blackout curtains

Executive Prestige - King

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

At a glance

Hotel size

  • 434 rooms
  • Arranged over 35 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1830 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Grab bar near toilet

Room amenities

Be entertained

  • 49-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Melvyn Thobias, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

My stay
The air con in the room was not very good. Did not cool the room to expectations. Service in the restaurant was very average. We were not told of special course meal we could have ordered and instead spent nearly 2000 pesos for extremely small portions which required us to leave the hotel to find a proper meal. Apart from that the hotel was incredible especially the rooftop bar
Jeffrey, 2-night trip
Verified Hotels.com guest review

6/10 Good

Embarrassed me!
Embarrassed me. I had 2 local friends that wanted to hang out for a few hours after a night of billiards, the front desk stopped me and my guests and wouldn’t allow them to come up. Once that was handled by showing ID and being interrogated they were gonna charge me per person to go up in a room I already paid for! I couldn’t believe it. I was embarrassed and my friends felt bad and didn’t want me to pay for them. I should have been told all this in private. Horrible. Night ended early and was ruined by poor front desk service.
Mike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I'm Hotel
Outstanding trip at the hotel
Steven, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lior, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love the room, especially the bathroom - very roomy. Room service is reasonably priced, the morning buffet is very big, and also reasonably priced. Love their pool, the water is very clean and refreshing. The street is loud, but the higher up you go the quieter your room is. We went uptown the roof deck and had a great time up there. The hotel is located pretty central to the city and it is easy to get around. Make sure to download the Grab App for very reasonable car service, and for ordering in on those nights you want something different. Right next door is a Noodle shop that is very good. Also a food court full of local vendors, Karaoke, and live music. Skip the Thai food restaurant across the street, the food was not that good. Actually saw a couple good sized rats in the trees above the tables there. I will book here again. . .
Craig, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cleve Kevin Robert, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff provided great service!
Kevin, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Very Disappointed
I’ve been visiting the Philippines for the past decade and always stay in Makati when I’m in Manila. I’ve tried a number of hotels and always wanted to try the I’m Hotel. I finally got to stay there recently and I have to say it was a complete let down. The staff, especially the front desk, was not helpful nor friendly. With a typhoon approaching I had to cut my vacation short and they couldn’t even give me a refund on the three days I had left. AC turns off at night so it gets hot. Food also took forever, was overpriced and tasted horrible. The only positive thing is that the room I booked actually looked like the pictures online. Stay at the City Grand Central across the street instead of this place. The food, service and staff are a lot better and it’s a little cheaper too!
Mario, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Verified Expedia guest review