Guests
All properties in Kwai Tsing, Hong Kong SAR

Dorsett Tsuen Wan, Hong Kong

4-star hotel with 1 restaurants, connected to the convention center, near Tsuen Wan Plaza

  • Free WiFi

Restrictions related to your trip

  • This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Family Suite with Sofa Bed - Living Area
  • Outdoor Pool
Outdoor Pool. Image 1 of 93.
1 / 93Outdoor Pool
28 Kin Chuen Street, Kwai Tsing, Hong Kong SAR
7.8.Good.
  • Clean room. Hotel staff were very friendly. Reasonable breakfast Not much shops around…

    Aug 5, 2019

  • 2nd time staying in this hotel. Given room 1515, shocked to know room cleanliness is not…

    Jul 29, 2019

See all 547 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place

Guests rated location

Quiet
Transport options
Safe
Walkable
Convenient

The following facilities are closed seasonally each year. They will be closed from November 01 to March 31:
  • Swimming pool
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 546 guestrooms
    • Daily housekeeping
    • Restaurant
    • Breakfast available
    • Seasonal outdoor pool
    • Fitness center

    For families

    • Children's pool
    • Playground on site
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Supervised childcare/activities (surcharge)
    • Television

    What’s around

    • In Kwai Chung
    • Shing Mun Country Park - 38 min walk
    • Harbour City - 7.2 mi / 11.6 km
    • Hong Kong Disneyland - 10 mi / 16.1 km
    • AsiaWorld-Expo - 14.8 mi / 23.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Room
    • Deluxe Room

    What’s around

    Landmarks

    • In Kwai Chung
    • Shing Mun Country Park - 38 min walk
    • Harbour City - 7.2 mi / 11.6 km
    • Hong Kong Disneyland - 10 mi / 16.1 km
    • AsiaWorld-Expo - 14.8 mi / 23.9 km

    Getting around

    • Hong Kong International Airport (HKG) - 21 min drive
    • Shenzhen Intl. Airport (SZX) - 46 min drive
    • Hong Kong Tai Wo Hau Station - 9 min walk
    • Hong Kong Kwai Hing Station - 12 min walk
    • Tsuen Wan Station - 18 min walk
    map
    See on map
    28 Kin Chuen Street, Kwai Tsing, Hong Kong SAR

    At a glance

    Hotel size

    • This hotel has 546 rooms
    • This hotel is arranged over 19 floors

    Arriving/leaving

    • Check-in time 2 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting/childcare*
    • Children's club*

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (HKD 720 per day)
    • Onsite valet parking (HKD 720 per day)
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (surcharge)
    • Supervised childcare/activities (surcharge)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Coffee shop/café
    • Room service (during limited hours)
    • Free reception

    Things to do

    • Outdoor seasonal pool
    • Children's pool
    • Fitness facilities
    • Playground on site

    Working away

    • Business center
    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop

    Facilities

    • Year Built - 2014
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Television in common areas

    Accessibility

    • In-room accessibility
    • Assistive listening devices available

    Languages Spoken

    • Chinese
    • English

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Slippers
    • Iron/ironing board (on request)

    Freshen up

    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Hotel Restaurant - This restaurant specializes in international cuisine.

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: HKD 500.00 per day

    Optional extras

    • Buffet breakfast is offered for an extra charge of HKD 148.5 for adults and HKD 148.5 for children (approximately)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Childcare is available for an extra charge
    • Children's club access is available for an extra charge
    • Babysitting/childcare is available for an extra charge

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking costs HKD 720 per day
    • Valet parking costs HKD 720 per day

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • The seasonal pool is open from April to November

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Policies

    This property accepts credit cards and cash.

    Also known as

    • Dorsett Hotel Tsuen Wan Hong Kong
    • Dorsett Tsuen Wan, Hong Kong Hotel Kwai Tsing
    • Dorsett Tsuen Wan Hong Kong
    • Dorsett Tsuen Wan Hong Kong Hotel
    • Dorsett Tsuen Wan, Hong Kong Hotel
    • Dorsett Tsuen Wan, Hong Kong Kwai Tsing

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Dorsett Tsuen Wan, Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes. Self parking costs HKD 720 per day. Valet parking costs HKD 720 per day.
    • Yes, there's a seasonal outdoor pool and a children's pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2 PM - midnight. Check-out time is noon.
    • Yes, Hotel Restaurant offers international cuisine. Nearby restaurants include Panda Cafe (12-min walk) and Hanasenki (15-min walk).
    • Dorsett Tsuen Wan, Hong Kong has a seasonal outdoor pool and a fitness center.
    7.8.Good.
    • 6.0.Good

      Located Out of Nowhere

      Hotel was located out of nowhere. Nothing nearby, thankfully a small 7-11 next to it. very basic hotel, nothing t0 brag about unless you bring kids and i saw they had lots of play areas for kids.

      GORDON KEE KEONG, 1 night business trip, Jun 22, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      Staff are not friendly. We had 2 rooms in the hotel. The family was ok. But it had a weird smell. The other room was really bad.. stains everywhere.. smell..

      4 night family trip, Jun 21, 2019

      Verified Expedia guest review

    • 2.0.Poor

      Bedsheet was dirty. Not changed for my period of stay.

      3 night trip with friends, Jun 9, 2019

      Verified Expedia guest review

    • 8.0.Very good

      the room was a good size for three people, walkable distance to the mtr and is clean

      2 night trip with friends, Apr 30, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Regular shuttle bus to and frok Kwai Fong mtr makes it convenient for an otherwise inconvenient location. Nearest mtr station is Tai Wo Hau which is about 10 minutes' walk away with no shops, except for petrol kiosks along the way. Many tour groups use this hotel, different nationalities. My room layout was weird, 2 beds side by side with one next to the wall and in front is the wall-mountee TV, makes it difficult to get out of bed. Used up 1 toilet roll on the 3rd day, but staff did not replace. Only put a box of tissue paper there. Ran out of toilet rolls?

      GH, 4 night trip with friends, Apr 18, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Clean, Quiet. Staffs were very friendly. Would definitely be back again.

      Lim, 2 night business trip, Apr 7, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      It's clean and safe for staying! Love it! The staffs are very helpful and I'm very pleased with their service. :)

      4 night trip, Mar 18, 2019

      Verified Expedia guest review

    • 8.0.Very good

      local breakfast shops are located just a stone's throw away from the hotel. shuttle bus services made it easy to get to the mtr if you're reluctant to walk to the mtr station or if it rains. airport bus stop is also a 5 min walk away. But do take the lift to the 5th floor instead of walking up the hill with your baggage

      4 night trip with friends, Mar 18, 2019

      Verified Expedia guest review

    • 6.0.Good

      Decent room but the carpet is dirty with the stained. No cleaning is done and dusty on top of the head board.

      1 night business trip, Feb 27, 2019

      Verified Expedia guest review

    • 6.0.Good

      Overall is okay but I was taken back when told that I have to pay a hourly extension for my request to extend my check out for an hour, from 12nn to 1pm.

      Ben, 2 night trip, Jan 5, 2019

      Verified Expedia guest review

    See all 547 reviews