Guests
All properties in Tung Chung, Islands District, Hong Kong SAR

Novotel Citygate Hong Kong

4-star Tung Chung hotel with outdoor pool, connected to a shopping center

  • Free Internet
From
S$144

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Premier Room, 1 Queen Bed (Executive) - City View
  • Premier Room, 1 Queen Bed (Executive) - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 56.
1 / 56Outdoor Pool
51 Man Tung Road, Tung Chung, 0, Hong Kong SAR
8.6.Fabulous.
  • A very good location, good buffet breakfast Just located near MRT and citygate outlet.…

    Dec 26, 2019

  • Have not complain for Citygate Novotel, room was spacious, staffs and concierge were…

    Dec 23, 2019

See all 1,099 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Safe
Transport options
Quiet

The following facilities or services will be unavailable from June 1 2021 to December 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • The following facilities are closed seasonally each year. They will be closed from December 2 to March 31:
  • Swimming pool
    • Free WiFi
    • Parking available
    • Pool
    • Airport transfer
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 440 smoke-free guestrooms
    • Daily housekeeping
    • 3 restaurants and bar/lounge
    • Outdoor pool
    • Breakfast available
    • Free airport shuttle

    For families

    • Free cribs/infant beds
    • Children's pool
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television

    What’s around

    • Citygate Outlets - 4 min walk
    • Tung Chung New Development Ferry Pier - 18 min walk
    • Lantau North Country Park - 24 min walk
    • Tung-O Ancient Trail - 30 min walk
    • Tung Chung Fort - 33 min walk
    • Skypier - 3.3 mi / 5.3 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Premier Room, 1 Queen Bed (Executive)
    • Superior Room, 1 Queen Bed
    • Standard Room, 1 Queen Bed
    • Superior Twin Room, 2 Twin Beds
    • Standard Twin Room, 2 Twin Beds
    • Premier Twin Room, 2 Twin Beds (Executive)
    • Premier Suite, 1 King Bed (Executive)
    • Superior Twin Room, 2 Twin Beds

    What’s around

    Landmarks

    • Citygate Outlets - 4 min walk
    • Tung Chung New Development Ferry Pier - 18 min walk
    • Lantau North Country Park - 24 min walk
    • Tung-O Ancient Trail - 30 min walk
    • Tung Chung Fort - 33 min walk
    • Skypier - 3.3 mi / 5.3 km
    • AsiaWorld-Expo - 3.5 mi / 5.6 km
    • Lantau South Country Park - 3.7 mi / 5.9 km
    • Lantau Trail - Section 3 - 4.5 mi / 7.2 km
    • Cheung Sha Beach - 7.2 mi / 11.5 km
    • Lantau Trail - Section 12 - 7.3 mi / 11.8 km

    Getting around

    • Hong Kong International Airport (HKG) - 8 min drive
    • Macau Intl. Airport (MFM) - 50 min drive
    • Shenzhen Intl. Airport (SZX) - 54 min drive
    • Zhuhai (ZUI-Jiuzhou Ferry Port) - 48 min drive
    • Hong Kong Tung Chung Station - 19 min walk
    • Hong Kong Airport Station - 6 min drive
    • Hong Kong AsiaWorld Expo Station - 8 min drive
    • Free airport shuttle
    map
    See on map
    51 Man Tung Road, Tung Chung, 0, Hong Kong SAR

    At a glance

    Hotel size

    • This hotel has 440 rooms
    • This hotel is arranged over 23 floors

    Arriving/leaving

    • Check-in time 2 PM-5:30 AM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free wired Internet access in rooms

    Transfers

    • Free airport shuttle from 6 AM to 11:30 PM

    Parking

    • Onsite self parking (HKD 250 per day)
    • Onsite valet parking (HKD 250 per day)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 3 restaurants
    • Bar/lounge
    • Coffee shop/café
    • 24-hour room service

    Things to do

    • Outdoor seasonal pool
    • Children's pool
    • Fitness facilities

    Working away

    • Number of meeting rooms - 7
    • Conference space
    • Conference space size (feet) - 4790
    • Conference space size (meters) - 445
    • One meeting room
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2006
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge

    Languages Spoken

    • Chinese
    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch LCD TV
    • Pay movies
    • Satellite TV channels

    Stay connected

    • Desk
    • Free wired Internet
    • Free local calls

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Dining

    Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

    Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.

    Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

    Awards and affiliations

    This property has signed the UNESCO Sustainable Tourism Pledge.

    Fees & policies

    Refundable depositPay at property

    • Deposit: HKD 800.00 per night

    Optional extras

    • Breakfast costs between HKD 178 and HKD 178 per person (approximately)

    Children & extra bedsPay at property

    • Rollaway beds are available for HKD 550.0 per day

    ParkingPay at property

    • Self parking costs HKD 250 per day
    • Valet parking costs HKD 250 per day

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 7:00 AM to 8:00 PM
    • The seasonal pool is open from April to December

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express, JCB International and cash.

    Also known as

    • Citygate Hong Kong Novotel
    • Novotel Hong Kong Citygate
    • Novotel Citygate Hong Kong Hotel Hong Kong
    • Novotel Hong Kong Airport
    • Novotel Citygate Hong Kong Hotel Tung Chung
    • Novotel Citygate Hong Kong Hotel
    • Novotel Citygate Hong Kong Tung Chung
    • Novotel Citygate Hong Kong Hotel
    • Novotel Citygate Hong Kong Tung Chung
    • Novotel Citygate Hong Kong Hotel Tung Chung
    • Citygate Novotel
    • Citygate Novotel Hong Kong
    • Hong Kong Citygate Novotel
    • Hong Kong Novotel Citygate
    • Novotel Citygate
    • Novotel Citygate Hong Kong
    • Novotel Citygate Hotel
    • Novotel Citygate Hotel Hong Kong

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Novotel Citygate Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs HKD 250 per day. Valet parking costs HKD 250 per day.
    • Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
    • Sorry, pets aren't allowed.
    • You can check in from 2 PM - 5:30 AM. Check-out time is noon. Contactless check-out is available.
    • Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Spaghetti House (6-min walk), Handi Indian Restaurant (2.1 mi), and Popeyes Louisiana Kitchen (2.9 mi).
    • Yes, a free airport shuttle is available from 6 AM to 11:30 PM at scheduled times.
    • Novotel Citygate Hong Kong has an outdoor pool and a fitness center, as well as a garden.
    8.6.Fabulous.
    • 8.0.Very good

      Great stay in an excellent location.

      Excellent stay near the airport. Great shopping and food nearby. Staff were very friendly and professional. The only downside is that the hotel is dated and could do with some revamp, especially in terms of providing power sockets next to the bed and also usb charging options. The complimentary hotel shuttle to the airport was a great service!

      Edgar, 1 night trip with friends, Sep 21, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Tung Chung station was crowded with protestors when we arrived and the road to the airport were jammed with protestors. 90% of the shops in Citigate were closed at 6pm. Had no choice but to eat dinner buffet at Essence at 2nd slot 8pm. Food was really disappointing even at 50% off (Monday promotion) as no quality and no variety. Dessert spread were just some dry sponge cakes and unappetizing chocolate fondue. Wanted to cancel the booking because of the unsafe situation prior my arrival but was told non-refundable but date able to change. Very inflexible hotel policy. How to change date since unforeseen situation?

      Sun, 1 night romance trip, Aug 11, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Overall it was worth the money. Few recommendations: 1. Add more of Indian vegetarian in your restaurant menu 2. Some of the front desk staff were not good in English and was difficult to communicate properly. However the overall experience was very good and satisfactory.

      3 night family trip, Jul 25, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Too costly

      upgrade to Premier room only means cannot use the lounge. unlike flight, whenever i am upgrade to Business class, i am treated as a business class passenger even i paid for economy class. Minor things are neglected as a five star hotel: the pen in the room drawer was already damaged, apple label in the breakfast was still intact either forgotten to remove or not wash. Next to Outlet mall and nearby MRT that is convenient . Nice view for high floor.

      Peng Cheau Patrick, 2 night business trip, Jul 15, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Good location and cosy room and the shuttle bus to airport very convenient. Clean and nice surrounding.

      2 night trip with friends, Jun 29, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Absolutely brilliant service from beginning to end

      Really impressed with the friendliness of the staff and the service standard. From our check-in (when they gave us an unasked for free upgrade to the premium room), to their extension of their gym showers (which were excellent by the way) to us way past our check-out timing (because our flight was at night...) to the gentleman who helped us with our luggage up the free shuttle service to the airport, everyone who works there was just so patient and kind to us. The bonuses: location is great for catching a flight, and for a tour of Lantau island.

      Gene, 1 night romance trip, Jun 11, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      The hotel was great. It is very near and convenient to the City gate mall. The room was ok, abit small but overall stay was great. Near to MRT and some foos shops.

      2 night family trip, Apr 28, 2019

      Verified Expedia guest review

    • 6.0.Good

      Was surprise to find out no moisturiser(body lotion) available except for executive rooms!! My previous stays it was available. Why the disparity?? Mattress need to be replaced as the spring seems to be wearing out. Otherwise all others services acceptable.

      2 night romance trip, Apr 21, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      The hotel room not kids friendly. Breakfast choice not much too.

      GS, 1 night family trip, Apr 11, 2019

      Verified Expedia guest review

    • 6.0.Good

      Furniture is old. Check in counter is big but only 2 staff. Need to improve. Location is excellent. The free shuttle bus service to airport is excellent.

      P, 3 night family trip, Mar 28, 2019

      Verified Expedia guest review

    See all 1,099 reviews