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All properties in Tung Chung, Hong Kong SAR
1 room, 2 adults

Novotel Citygate Hong Kong - Tung Chung

4-star4 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
51 Man Tung Road, Tung Chung, 0, Hong Kong SAR

4-star hotel with 3 restaurants, connected to a shopping center, near Citygate Outlets
  • Free Internet
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Children's pool
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • A very good location, good buffet breakfast Just located near MRT and citygate outlet.…Jan 2, 2020
  • Have not complain for Citygate Novotel, room was spacious, staffs and concierge were…Dec 25, 2019

Novotel Citygate Hong Kong - Tung Chung

More Info: 6823 2342

from S$155
  • Premier Room, 1 Queen Bed (Executive)
  • Superior Room, 1 Queen Bed
  • Standard Room, 1 Queen Bed
  • Superior Twin Room, 2 Twin Beds
  • Standard Twin Room, 2 Twin Beds
  • Premier Twin Room, 2 Twin Beds, Executive Level (Executive)
  • Premier Suite, 1 King Bed, Executive Level (Executive)
  • Superior Twin Room, 2 Twin Beds

What’s around Novotel Citygate Hong Kong - Tung Chung

Landmarks

  • In Islands District
  • Citygate Outlets - 4 min walk
  • Tung Chung New Development Ferry Pier - 18 min walk
  • Lantau North Country Park - 24 min walk
  • Tung Chung Fort - 33 min walk
  • AsiaWorld-Expo - 3.5 mi / 5.6 km
  • Pui O Beach - 7.7 mi / 12.4 km
  • Skypier - 3.3 mi / 5.3 km

Getting around

  • Hong Kong Intl. Airport (HKG) - 8 min drive
  • Macau Intl. Airport (MFM) - 50 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 59 min drive
  • Shenzhen Intl. Airport (SZX) - 54 min drive
  • Hong Kong Tung Chung Station - 10 min walk
  • Hong Kong Airport Station - 6 min drive
  • Hong Kong AsiaWorld Expo Station - 8 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 440 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
Airport shuttle service is available at scheduled times from 6 AM to 11:30 PM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle from 6 AM to 11:30 PM

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
  • Playground on site
Working away
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 4790
  • Conference space size (meters) - 445
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free wired Internet
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.

Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Novotel Citygate Hong Kong - Tung Chung’s small print

Also known as

  • Citygate Hong Kong Novotel
  • Novotel Hong Kong Citygate
  • Novotel Citygate Hong Kong Hotel Hong Kong
  • Novotel Hong Kong Airport
  • Novotel Citygate Hong Kong Hotel Tung Chung
  • Novotel Citygate Hong Kong Hotel
  • Novotel Citygate Hong Kong Tung Chung
  • Novotel Citygate Hong Kong Hotel
  • Novotel Citygate Hong Kong Tung Chung
  • Novotel Citygate Hong Kong Hotel Tung Chung
  • Citygate Novotel
  • Citygate Novotel Hong Kong
  • Hong Kong Citygate Novotel
  • Hong Kong Novotel Citygate
  • Novotel Citygate
  • Novotel Citygate Hong Kong
  • Novotel Citygate Hotel
  • Novotel Citygate Hotel Hong Kong

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from December to December.
  • Pool access available from 7:00 AM to 8:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

    Mandatory fees

    Deposit: HKD 800.00 per night

    Optional extras

    Self parking costs HKD 250 per day

    Valet parking costs HKD 250 per day

    Rollaway beds are available for HKD 550.0 per day

    Breakfast costs between HKD 178 and HKD 178 per person (approximately)

    Cribs/Infant beds are available for HKD 250.0 per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Novotel Citygate Hong Kong - Tung Chung

    • Does Novotel Citygate Hong Kong offer free cancellation for a full refund?
      Yes, Novotel Citygate Hong Kong does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Novotel Citygate Hong Kong?
      Yes. Self parking costs HKD 250 per day. Valet parking costs HKD 250 per day.
    • Is there a pool at Novotel Citygate Hong Kong?
      Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
    • Are pets allowed at Novotel Citygate Hong Kong?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Novotel Citygate Hong Kong?
      You can check in from 2 PM to 5:30 AM. Check-out time is noon.
    • Are there restaurants at or near Novotel Citygate Hong Kong?
      Yes, there are 3 onsite restaurants. Nearby restaurants include Essence (1-min walk), Olea (1-min walk), and Starbucks (3-min walk).
    • Is airport shuttle service offered by Novotel Citygate Hong Kong?
      Yes, a free airport shuttle is available from 6 AM to 11:30 PM at scheduled times.

    Recent reviews

    Fabulous 8.8 From 1,610 reviews

    Very good 8.0
    Great stay in an excellent location.
    Excellent stay near the airport. Great shopping and food nearby. Staff were very friendly and professional. The only downside is that the hotel is dated and could do with some revamp, especially in terms of providing power sockets next to the bed and also usb charging options. The complimentary hotel shuttle to the airport was a great service!
    Edgar, sg1 night trip with friends
    Very good 8.0
    Too costly
    upgrade to Premier room only means cannot use the lounge. unlike flight, whenever i am upgrade to Business class, i am treated as a business class passenger even i paid for economy class. Minor things are neglected as a five star hotel: the pen in the room drawer was already damaged, apple label in the breakfast was still intact either forgotten to remove or not wash. Next to Outlet mall and nearby MRT that is convenient . Nice view for high floor.
    Peng Cheau Patrick, sg2 night business trip
    Exceptional 10.0
    Absolutely brilliant service from beginning to end
    Really impressed with the friendliness of the staff and the service standard. From our check-in (when they gave us an unasked for free upgrade to the premium room), to their extension of their gym showers (which were excellent by the way) to us way past our check-out timing (because our flight was at night...) to the gentleman who helped us with our luggage up the free shuttle service to the airport, everyone who works there was just so patient and kind to us. The bonuses: location is great for catching a flight, and for a tour of Lantau island.
    Gene, sg1 night romance trip
    Good 6.0
    Was surprise to find out no moisturiser(body lotion) available except for executive rooms!! My previous stays it was available. Why the disparity?? Mattress need to be replaced as the spring seems to be wearing out. Otherwise all others services acceptable.
    sg2 night romance trip
    Good 6.0
    Did not matching with the list
    Customer service not so friendly, the room suppose including WiFi but when I try to access, they show up a price list , so sad The cupcake for my son birthday celebration seems melted when we arrived
    Stephanie, sg2 night family trip
    Very good 8.0
    Good location near HKIA
    Great location situated right next to Ting Chung Citygate outlet mall. Probably the best hotel near HKIA for a stopover at Hong Kong for a few days of shopping n a visit to the nearby Great Buddha and Tai O. However, we were not as happy with the stay as we did previous years. We had to queue more than half an hour before it was our turn to check in although it was already past 10pm when we arrived. For some reason the room air condition gave out some weird smell when it was switched on.
    sg2 night romance trip
    Exceptional 10.0
    Perfect choice
    Everything for this hotel is perfect. We got a room upgrade, and the interior is wonderful. The staffs are very friendly, location is good, within amenities. Only set-back is it is far from city which slightly inconvenient.
    WARREN, sg1 night romance trip
    Exceptional 10.0
    Great for a family escape
    We really enjoyed our stay there. The room was spacious and had a good view. Brackfast buffet was very well stocked and with a big selection. Also conveniently located near Disneyland and the cable car up to the giant Buddha statue.
    Daniel, sg3 night family trip
    Exceptional 10.0
    The odd number rooms have good view
    Comfortable with great service rendered by the staff. Hotel room door is heavy, parents with kids would have to be careful.
    sg1 night family trip
    Very good 8.0
    OK Hotel
    The room feels a lot smaller than the 28 sqm advertised. Location was OK for us with close proximity to MTR and supermarket.
    William, sg3 night family trip

    Novotel Citygate Hong Kong - Tung Chung

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