Guests
All properties in Tung Chung, Islands District, Hong Kong SAR

Sheraton Hong Kong Tung Chung

Luxury hotel with spa, near Citygate Outlets

  • Free WiFi
From
S$156

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  • Pool
  • Pool
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  • Premier Suite, 1 Double Bed, Non Smoking, Ocean View - Bathroom
  • Pool
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1 / 64Pool
9 Yi Tung Road, Lantau Island, Tung Chung, Hong Kong SAR
8.8.Fabulous.
  • Room is a bit small but reasonable size. Would be great if the swimming pool is heated so…

    Dec 19, 2021

  • The stay was very nice in all aspects. We shall definitely consider this hotel for future…

    Dec 11, 2021

See all 358 reviews

Official standards

This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Dining options
Shopping

The following facilities or services will be unavailable from January 17 2022 to January 26 2022 (dates subject to change):
  • Swimming pool
    • Free WiFi
    • Parking available
    • Pool
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 218 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • Outdoor pool
    • Breakfast available

    For families

    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television
    • Free toiletries

    What’s around

    • Citygate Outlets - 8 min walk
    • Tung Chung New Development Ferry Pier - 11 min walk
    • Lantau North Country Park - 17 min walk
    • Tung Chung Fort - 31 min walk
    • Tung-O Ancient Trail - 32 min walk
    • Cheung Sha Beach - 6.8 mi / 10.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Executive Room, 1 Double Bed, Non Smoking
    • Executive Room, 1 King Bed, Non Smoking
    • Deluxe Room, 2 Double Beds, Non Smoking, City View
    • Deluxe Room, 2 Double Beds, Non Smoking, Ocean View
    • Deluxe Room, 1 King Bed, Non Smoking, Ocean View
    • Executive Suite, 1 Double Bed, Non Smoking, View
    • Deluxe Room, 1 King Bed, Non Smoking, City View
    • Executive Room, 1 King Bed, Non Smoking, Ocean View
    • Executive Room, 2 Double Beds, Non Smoking, Ocean View
    • Premier Suite, 1 Double Bed, Non Smoking, Ocean View

    What’s around

    Landmarks

    • Citygate Outlets - 8 min walk
    • Tung Chung New Development Ferry Pier - 11 min walk
    • Lantau North Country Park - 17 min walk
    • Tung Chung Fort - 31 min walk
    • Tung-O Ancient Trail - 32 min walk
    • Cheung Sha Beach - 6.8 mi / 10.9 km
    • Pui O Beach - 7.3 mi / 11.8 km
    • Inspiration Lake Recreation Centre - 8.1 mi / 13 km
    • Hong Kong Disneyland - 8.2 mi / 13.2 km
    • Lantau South Country Park - 3.3 mi / 5.2 km
    • Skypier - 3.3 mi / 5.3 km

    Getting around

    • Hong Kong International Airport (HKG) - 6 min drive
    • Shenzhen Intl. Airport (SZX) - 48 min drive
    • Macau Intl. Airport (MFM) - 50 min drive
    • Hong Kong Tung Chung Station - 13 min walk
    • Hong Kong Airport Station - 6 min drive
    • Hong Kong AsiaWorld Expo Station - 6 min drive
    • Free train station pick-up
    • Free train station drop-off
    map
    See on map
    9 Yi Tung Road, Lantau Island, Tung Chung, Hong Kong SAR

    At a glance

    Hotel size

    • This hotel has 218 rooms
    • This hotel is arranged over 19 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is 11:00 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Free train station shuttle from 7:00 AM to 10:30 PM

    Parking

    • Covered onsite self parking (HKD 528 per day)
    • Covered onsite valet parking (HKD 600 per day)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service

    Things to do

    • Number of outdoor pools - 1
    • Pool sun loungers
    • 24-hour fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Bicycle rentals nearby
    • Ecotours nearby
    • Kayaking nearby
    • Sailing nearby
    • Water skiing nearby
    • Pool umbrellas
    • Fitness facilities
    • Sauna

    Working away

    • Number of meeting rooms - 7
    • Conference space
    • Conference space size (feet) - 15801
    • Conference space size (meters) - 1468

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2020
    • Elevator
    • Safe-deposit box at front desk
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Assistive listening devices in meeting rooms
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Lowered electrical outlets in bathroom
    • Lowered peephole/view port in door
    • Lowered locks/deadbolt
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Transfer shower
    • Lever door handles

    Languages Spoken

    • English
    • Japanese
    • Korean

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Espresso maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Down comforter
    • Blackout drapes/curtains
    • Premium bedding
    • Pillowtop mattress

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 49-inch LED TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Spa

    Sheraton Spa has 2 treatment rooms. Services include deep-tissue massages, Thai massages, body treatments, and manicures and pedicures. The spa is equipped with a sauna.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Dining

    Lobby Lounge - This café specializes in international cuisine and serves breakfast, lunch, and dinner.

    Cafe Lantau - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

    Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

    Sunset Grill - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required. Open daily.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • Service fee: 10 percent

    Optional extras

    • Buffet breakfast is offered for an extra charge of HKD 284 for adults and HKD 141 for children (approximately)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for HKD 330.0 per night

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Covered self parking costs HKD 528 per day
    • Covered valet parking costs HKD 600 per day

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 8:00 AM to 8:00 PM
    • Guests under 18 years old are not allowed in the spa
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards and cash.

    Also known as

    • Sheraton Hong Kong Tung Chung Hotel
    • Sheraton Hong Kong Tung Chung Tung Chung
    • Sheraton Hong Kong Tung Chung Hotel Tung Chung

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Sheraton Hong Kong Tung Chung does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs HKD 528 per day. Valet parking costs HKD 600 per day.
    • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM. The swimming pool will be unavailable from January 17 2022 to January 26 2022 (dates subject to change).
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-out is available.
    • Yes, Lobby Lounge offers international cuisine. Nearby restaurants include Moccato (9-min walk), Olea (10-min walk), and Essence (10-min walk).
    • Have fun with nearby activities like cycling, boat tours, and kayaking. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sheraton Hong Kong Tung Chung also has a 24-hour health club and a sauna, as well as a garden.
    8.8.Fabulous.
    • 8.0.Very good

      Gd hotel-no way ask for cmpltry prkg as Bonvoy

      Hotel was good since it is very new. But regretfully the hotel cannot offer parking for hotel guests - even when I asked for a complimentary one as a Bonvoy Member - they were too difficult to ask for it - considering the location of the hotel, they should expect that local guests (which is what they are catering at right now due to COVID) will be bringing their cars with them during their stay. I stayed in other Bonvoy listed hotels - and I was provided with a complimentary parking. Don't understand why this hotel just cannot!

      Della, 1 night family trip, Oct 28, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      The room is clean. Breakfast is good. Helen at the front desk is very helpful. She gave us late check out but need to change to double beds instead of king bed.

      ying yee, 1 night family trip, Oct 16, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Amazing

      Elaine, 1 night family trip, Oct 13, 2021

      Verified Expedia guest review

    • 6.0.Good

      Get a Suite if going with kids, Room is small

      overall a so so stay. Room is small, no sofa. Nicely clean & tidy up of room every day. Kids Zone is closed due to covid but without prior notice. Swimming pool is closed due to the weather. Basically nothing to do in the hotel and in the room.

      3 night family trip, Oct 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Jethanand, 2 night family trip, Sep 30, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Breakfast buffet was fantastic

      Ian, 2 night romance trip, Sep 30, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      It’s an excellent place that I would recommend everybody.

      Ahmet, 1 night family trip, Sep 26, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Overall is good for staycation.

      Yan Yan, 1 night family trip, Sep 24, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Lovely hotel with not so lovely service

      The breakfast (Cafe Lantau), Sunset Grill and the room conditions were the only three things that were good about the hotel. The booklet in the hotel room said checkout is at 12 pm but we were informed by the front desk that the checkout is 11 am, because the hotel has a “corporate event”. Though it is only one hour difference, not sure why there is such a discrepancy and whether such reason could justify the early checkout time for individual guests. Further, I could hear in the room noises downstairs (at the restaurant area) at night.

      1 night trip, Sep 24, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Good quality on breakfast

      Overall are comfortable accommodation, very good on the quality of breakfast arrangement.

      Yun Bun Eric, 1 night trip, Sep 4, 2021

      Verified Hotels.com guest review

    See all 358 reviews