Hyatt Centric Gran Via Madrid, Madrid - Updated Price, Reviews & HD Photos

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Luxury hotel with 2 bars/lounges, near Gran Via Street

Premium bedding, minibar, in-room safe, desk

Daily buffet breakfast (EUR 27 per person)

Overview
Rooms
Location
Amenities
Policies

9.2/10 Superb

Property highlights

Pet-friendly

Parking available

Free WiFi

Restaurant

Air conditioning

Gym

Gran Via 31, Madrid, Madrid, 28013

Main amenities

Daily housekeeping
Restaurants and 2 bars/lounges
Breakfast available
24-hour fitness centre
24-hour room service
Business centre
Meeting rooms
Terrace
24-hour front desk
Air conditioning
Front desk safe
Water dispenser

Feel at home

Private bathroom
Cable/satellite TV service
Terrace
Daily housekeeping
Laundry facilities
Coffee/tea maker

Room options

Suite, Terrace

City view
Sleeps 3
1 King Bed

Premier Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 2 Single Beds

30 sq m
Sleeps 2
2 Single Beds

Junior Suite

40 sq m
City view
Sleeps 2
1 King Bed

Executive Suite

60 sq m
City view
Sleeps 4
1 King Bed

Room, 1 King Bed

30 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Balcony

30 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed (Gran Via View)

30 sq m
City view
Sleeps 2
1 King Bed

Family Room, Multiple Beds

Sleeps 5
1 King Bed and 2 Double Beds

Room, 1 King Bed, Terrace

30 sq m
City view
Sleeps 2
1 King Bed

Room, 2 Double Beds

35 sq m
Sleeps 3
2 Double Beds

About this area

What's nearby

In Madrid Centro
Gran Via Street - 1 min walk
Puerta del Sol - 6 min walk
Plaza Mayor - 10 min walk
Plaza de Santa Ana - 10 min walk
Royal Palace of Madrid - 12 min walk
Prado Museum - 17 min walk
El Retiro Park - 35 min walk
WiZink Center - 37 min walk
Lope de Vega Theatre - 1 min drive
Paseo del Prado - 2 min drive

Getting around

Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 20 min drive
Madrid Recoletos Station - 17 min walk
Madrid Principe Pio Station - 25 min walk
Madrid (XOC-Atocha Train Station) - 27 min walk
Callao Station - 2 min walk
Gran Via Station - 2 min walk
Santo Domingo Station - 5 min walk

Restaurants

Salmon Guru - 11 min walk
La Pescadería - 5 min walk
Pez Tortilla - 8 min walk
La Cabaña Argentina - 11 min walk
Vinoteca Vides - 8 min walk

About this property

Hyatt Centric Gran Via Madrid

When you stay at Hyatt Centric Gran Via Madrid, you'll be in a great location, within a short 10-minute walk of Gran Via Street and Puerta del Sol. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Hielo y Carbon, which serves international cuisine. This luxurious hotel is also within a 15-minute walk of Plaza Mayor and Royal Palace of Madrid. The property is only a short walk to public transportation: Callao Station is 2 minutes and Gran Via Station is 2 minutes.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Hand sanitiser provided

Individually wrapped food options available for breakfast, lunch, dinner and through room service

This information is provided by our partners.

At a glance

Hotel size

159 rooms
Arranged over 10 floors

Arriving/Leaving

Check-in time from 3:00 PM until noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

No cots (infant beds)

Pets

Pets stay for free
Service animals welcome
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
2 bars/lounges
Restaurant
24-hour room service
Water dispenser

Working away

Business centre
Meeting rooms
Conference space (2121 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

Safe-deposit box at front desk
Terrace
24-hour fitness centre
Vegan dining options
Vegetarian dining options
Double-glazed windows
Water dispenser

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

55-inch TV
Satellite TV channels

Home comfort

Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board

Sleep well

Soundproofed rooms
Premium bedding

Freshen up

Private bathroom
Designer toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

More

Daily housekeeping
In-room safe

Special features

Dining

Hielo y Carbon – This restaurant specialises in international cuisine.

Jardin de Diana – On-site rooftop bar. Open daily.

Ondas Bar – On-site lobby lounge. Open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 27 per person
Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and GBAC STAR (Hyatt) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hyatt Centric Gran Via Madrid Hotel

Hyatt Centric Gran Via Hotel

Hyatt Centric Gran Via

Hyatt Centric Gran Via Madrid Hotel

Hyatt Centric Gran Via Madrid Madrid

Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Does Hyatt Centric Gran Via Madrid offer free cancellation for a full refund?

Yes, Hyatt Centric Gran Via Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hyatt Centric Gran Via Madrid?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Hyatt Centric Gran Via Madrid?

Yes, pets stay free. Food and water bowls are available.

Is parking offered on site at Hyatt Centric Gran Via Madrid?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Hyatt Centric Gran Via Madrid?

You can check in from 3:00 PM - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an on-site casino at Hyatt Centric Gran Via Madrid?

No, this hotel doesn't have a casino, but Casino Gran Via (3-min walk) and Casino de Madrid (7-min walk) are both nearby.

What is there to do at Hyatt Centric Gran Via Madrid and nearby?

Hyatt Centric Gran Via Madrid has 2 bars and a 24-hour fitness centre.

Are there restaurants at or near Hyatt Centric Gran Via Madrid?

Yes, Hielo y Carbon offers international cuisine.

What's the area around Hyatt Centric Gran Via Madrid like?

Hyatt Centric Gran Via Madrid is a short 2-minute walk from Callao Station and 6 minutes' walk from Puerta del Sol.

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

6 September 2023

Great place to stay in central Madrid!

We enjoyed this property very much! It is a great location in Madrid, clean, comfortable, and the staff was friendly and helpful. After arriving on an overnight flight, we were thrilled to have our room ready early. Maria at the front desk was lovely and helpful. The room was spacious compared to some other European hotels we have stayed in. Checkout was a breeze and the staff held our luggage so we could continue to explore the city before having to catch a taxi to the airport. Olga was super helpful at that time, and we much appreciated it! We can't comment on the restaurant as we were out and about early, and all day. However we can give an enthusiastic thumbs up for all other aspects!