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Aerotel Kuala Lumpur

Photo gallery for Aerotel Kuala Lumpur

Lobby
Premium bedding, desk, free WiFi
Premium bedding, desk, free WiFi
Premium bedding, desk, free WiFi
Premium bedding, desk, free WiFi

Overview of Aerotel Kuala Lumpur

Aerotel Kuala Lumpur

3.5 star property
Art Deco Sepang hotel with restaurant, connected to a shopping centre

7.8/10 Good

353 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • Bar
  • 24/7 front desk
The price is S$126
Price available on 23/03/2023
Map
Kuala Lumpur International Airport 2, Level 2M, Gateway, Sepang, Selangor, 64000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Television
  • Daily housekeeping
  • Lift
  • Premium bedding
  • Free toiletries
  • Hairdryer

Room options

About this area

What's nearby

  • Mitsui Outlet Park Klia Sepang - 10 min drive
  • Sepang International Circuit - 14 min drive
  • Putrajaya International Convention Centre - 24 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 5 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 52 min drive
  • Kuala Lumpur International Airport Station - 7 min drive
  • Kuala Lumpur Salak Tinggi Station - 17 min drive
  • Kuala Lumpur Putrajaya Cyberjaya Station - 25 min drive

Restaurants

  • Starbucks - 1 min walk
  • Hometown Hainan Coffee KLIA2 - 1 min walk
  • Marrybrown - 1 min walk
  • Old Town White Coffee - 1 min walk
  • Burger King - 5 min walk

About this property

Aerotel Kuala Lumpur

A great choice for a stay in Sepang, Aerotel Kuala Lumpur is only 3.7 mi (6 km) from the airport. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers say good things about the overall property condition and airport.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Property requires that all guests aged 1 and over receive free on-site antigen/rapid COVID-19 testing during their stay
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM until 6:00 AM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 4:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2017

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Premium bedding

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MYR 25 for adults and MYR 25 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

The property requires that all guests aged 1 and over receive free on-site antigen/rapid COVID-19 testing during their stay.

At check-in, guests must provide a negative COVID-19 test result.

Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Aerotel Kuala Lumpur Airport Hotel gateway@klia2 Sepang
Aerotel Kuala Lumpur Airport Hotel gateway@klia2
Aerotel Kuala Lumpur Airport gateway@klia2 Sepang
Aerotel Kuala Lumpur Airport gateway@klia2
Aerotel Kuala Lumpur gatewayk
Aerotel Kuala Lumpur Hotel
Aerotel Kuala Lumpur Sepang
Aerotel Kuala Lumpur Hotel Sepang
Aerotel Kuala Lumpur (Airport Hotel) gateway@klia2

Frequently asked questions

Does Aerotel Kuala Lumpur offer free cancellation for a full refund?
Yes, Aerotel Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Aerotel Kuala Lumpur?
As of 22 March 2023, prices found for a 1-night stay for 2 adults at Aerotel Kuala Lumpur on 23 March 2023 start from S$126, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Aerotel Kuala Lumpur?
This property confirms that free on-site COVID-19 testing (antigen/rapid screening is available. Furthermore, guests must provide documentation related to COVID-19 at check-in, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Aerotel Kuala Lumpur?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Aerotel Kuala Lumpur?
Sorry, there's no on-site parking at Aerotel Kuala Lumpur.
What are the check-in and check-out times at Aerotel Kuala Lumpur?
You can check in from 2 PM - 6:00 AM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Aerotel Kuala Lumpur and nearby?
Recommended spots to visit include Sultan Abdul Samad Mosque (4.5 mi) and Mitsui Outlet Park Klia Sepang (6.2 mi), along with Bukit Lanjut (6.8 mi) and Sepang International Circuit (8.9 mi).
Are there restaurants at or near Aerotel Kuala Lumpur?
Yes, there's an on-site restaurant.

Reviews

7.8

Good

8.8/10

Cleanliness

7.9/10

Staff & service

7.8/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice-Quiet-Clean- Convenient
Great Transit hotel. It is on the outside of security/immigration in a mall-like setting with a food court and several restaurants/convenience stores nearby. We enjoyed our stay.
Rick, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice!!!
Great Transit hotel. It is on the outside of security/immigration in a mall-like setting with a food court and several restaurants/convenience stores nearby. We enjoyed our stay.
Rick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Short Transit stay at KUL airport
This is one ofnthe best options if we want to have a short transit stay ar airport premesis.
Mohammed, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Louise, 1-night trip
Verified Hotels.com guest review

6/10 Good

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sladana, 1-night trip
Verified Hotels.com guest review

6/10 Good

Alexandros, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yesmin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Expedia guest review