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Best Western Papilio Hotel

3.5 star property
Surabaya hotel with outdoor pool and restaurant

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Photo gallery for Best Western Papilio Hotel

Relax by the pool with a city view, surrounded by lounge chairs and a cozy seating area.
Enjoy a modern buffet experience with a variety of serving stations and a selection of hot beverages.
Experience the sleek, modern architecture of Papilio Hotel, featuring a striking vertical structure with expansive windows.
Relax in style with plush seating and a sculptural column in our inviting lobby area.
Enjoy a comfortable stay in this stylish room featuring a large bed, desk, and city view.
In the heart of the city, Best Western Papilio Hotel offers a perfect blend of comfort and convenience. Enjoy a morning coffee at the on-site cafe, take advantage of dry cleaning services or unwind in style with an evening drink at the bar. With in-room WiFi, you can stay connected while also staying fit with access to our gym.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Gym
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free babysitting
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Area shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Babysitting (free)
  • Children's pool
  • Rollaway/extra beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is S$62
includes taxes & fees
31 Jul - 1 Aug

Room options

Check availability for these dates

Tonight

Jul 30 - Jul 31
Check availability for tonight Jul 30 - Jul 31

Tomorrow

Jul 31 - Aug 1
Check availability for tomorrow Jul 31 - Aug 1
Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 2 Single Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Washer/dryer
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Washer/dryer
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Refrigerator

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Washer/dryer
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Washer/dryer
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Washer/dryer
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Washer/dryer
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
Free minibar items
LED TV
Washer/dryer
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room Smoking

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Queen Room - Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Queen Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room With 1 Queen Bed And City View Shower Wifi Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room With 1 Queen Bed And City View Shower Wifi Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room Smoking

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Queen Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Queen Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Private kitchen

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Doubletree By Hilton Surabaya

  • Pool
  • Airport transfer
  • Free parking
  • Internet access
9.4 out of 10, Exceptional, 106 reviews
The price is S$80
includes taxes & fees
10 Aug - 11 Aug
Doubletree By Hilton Surabaya
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About the area

Map
Jalan A Yani No 176-178, Surabaya, 60235

What's nearby

  • Petra Christian University - 15 min walk - 1.3 km
  • City of Tomorrow - 20 min walk - 1.7 km
  • Royal Plaza Surabaya - 2 min drive - 2.8 km
  • Surabaya Zoo - 4 min drive - 4.1 km
  • Tunjungan Plaza - 8 min drive - 8.8 km

Getting around

  • Surabaya (SUB-Juanda) - 21 min drive
  • Surabaya Gubeng Station - 20 min drive
  • Surabaya Pasar Turi Station - 21 min drive
  • Tandes Station - 33 min drive
  • Jemursari Station - 3 min walk
  • Kertomenanggal Station - 16 min walk
  • Margorejo Station - 24 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪Ayam Bakar Primarasa - ‬6 min walk
  • ‪Bebek Sinjay - ‬6 min walk
  • ‪Bebek Goreng Tiga Putri - ‬8 min walk
  • ‪Holland Martabak Terang Bulan - ‬5 min walk
  • ‪The Lodge Coffee & Eatery - ‬6 min walk

About this property

Best Western Papilio Hotel

When you stay at Best Western Papilio Hotel, you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. An outdoor pool and a children's pool are offered, and in-room conveniences include washers/dryers and fridges. The property is only a short walk to public transportation: Jemursari Station is 3 minutes away.

Languages

English, Indonesian

More about this property

LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's pool
  • Free babysitting

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs available on site
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Papilio Hotel Surabaya
Best Western Papilio Hotel
Best Western Papilio Surabaya
Best Western Papilio
BEST WESTERN Papilio Hotel Surabaya, Java
Best Papilio Hotel Surabaya
Best Western Papilio Hotel Hotel
Best Western Papilio Hotel Surabaya
Best Western Papilio Hotel Hotel Surabaya
HELP_OUTLINE

Frequently asked questions

Is there a pool at Best Western Papilio Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Best Western Papilio Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Best Western Papilio Hotel?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Best Western Papilio Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Best Western Papilio Hotel and nearby?

Best Western Papilio Hotel has an outdoor pool and a fitness centre.

Are there restaurants at or near Best Western Papilio Hotel?

Yes, there's an on-site restaurant.

What's the area around Best Western Papilio Hotel like?

Best Western Papilio Hotel is in the heart of Surabaya, a short 3-minute walk from Jemursari Station and 18 minutes' walk from City of Tomorrow.

Best Western Papilio Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

excellent value and fantastic breakfast

Clean and modern hotel which lived up to what was promised. Staff helpful.

10/10 Exceptional

The staff was extremely accommodating and made my stay a pleasure. Indi in customer relations went above and beyond to make sure I had an enjoyable stay.
Matt, 18-night trip

8/10 Very good

Firli, 4-night trip

10/10 Exceptional

SEUNGGI, 1-night trip

8/10 Very good

L.J.W., 1-night trip

10/10 Exceptional

Ashfaq, 1-night trip

8/10 Very good

pleasant stay

overall it was pleasant stay, super responsive customer service and room service.clean place and so many amenities nearby, easy access to airport too. thanks
2-night trip

8/10 Very good

YA YUEH, 1-night trip

10/10 Exceptional

Siti Zulaikha, 3-night trip

8/10 Very good

Many breakfast options! Suitable for vegans. Room was clean and the bed was very comfortable.
1-night trip

8/10 Very good

pros : Good breakfast Comfortable bed Friendly staff cons: toilet can b cleaner no shuttle service to nearby places
Diya, 4-night trip

2/10 Poor

1-night trip

10/10 Exceptional

No Alcoholic beverages on the entire property! A bit frustrated when tje 2 aeras are called "Lounges"!
2-night trip

10/10 Exceptional

AWESOME

This is a great hotel! will come and visit again next time. Food were amazing and cleanliness is AWESOME! Keep it up Best Western. The only complain that I have is the "ELEVATOR" you should have more for a 36 floors building
Robert Tjipto, 2-night trip

8/10 Very good

While the website says they have an airport shuttle, be sure to see the small print as it’s an added charge and has to be booked in advance. Other than that it was a clean, comfortable hotel close to the airport. We did not make use of additional amenities as we were just on a quick layover.
Charles, 1-night trip

8/10 Very good

3-night trip

10/10 Exceptional

pervaiz, 3-night trip

10/10 Exceptional

Good Hotel

Nice and comfortable room with friendly front desk staff. Surely will stay again on my next trip.
CHEE KIONG, 1-night trip

10/10 Exceptional

Fast & efficient very friendly and the smell of the lobby is lovely....
Sarisa, 2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Lisarini, 2-night trip

6/10 Good

Room was decent and clean. However the breakfast area and variety can be improved
1-night trip

10/10 Exceptional

Excellent stay.... The room was spacious, clean and comfortable. The bed (mattress, linens and pillows) were perfect. The breakfast buffet had a wide selection of food and the quality was good. Third stay at this hotel and we will definitely stay there again.
Richard J, 1-night trip

10/10 Exceptional

It to far from my place that I want to visit,but the Hotel is 👍👍👍👍👍
Ananmanan, 2-night trip

10/10 Exceptional

1-night trip