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Vasa Hotel Surabaya

Photo gallery for Vasa Hotel Surabaya

Lobby
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Breccia Suite, Bath up, City View, Executive lounge access | Select Comfort beds, free minibar, in-room safe, desk
Select Twin Bed Room, City view | Select Comfort beds, free minibar, in-room safe, desk

Overview of Vasa Hotel Surabaya

VIP Access

Vasa Hotel Surabaya

5.0 star property
Luxury hotel with 2 restaurants, near Pakuwon Mall

8.8/10 Fabulous

102 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is S$72
Price available on 12/02/2023
Map
Jalan HR Muhammad No. 31, Surabaya, East Java, 60266

Room options

About this area

Getting around

  • Surabaya (SUB-Juanda) - 36 min drive
  • Surabaya Pasar Turi Station - 23 min drive
  • Surabaya Gubeng Station - 31 min drive
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • Ming garden - 9 min walk
  • Madame Chang - 10 min walk
  • Monopole Coffee Lab - 12 min walk
  • Kayu - 13 min walk
  • Mediterraneo Surabaya - 15 min walk

About this property

Vasa Hotel Surabaya

A great choice for a stay in Surabaya, Vasa Hotel Surabaya features a free kids' club and offers an airport shuttle (available 24 hours) for IDR 375000 per vehicle. You can visit the spa to be pampered with massages or body treatments, and 209 Dining, one of 2 restaurants, serves international cuisine. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers like the comfortable beds and helpful staff.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 388 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 43-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Selected Comfort mattress
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

209 Dining – This restaurant specialises in international cuisine.
Xiang Fu Hai – This restaurant specialises in Chinese cuisine. Open daily.
Chamas – This restaurant specialises in Brazilian cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 348000 for adults and IDR 228000 for children
  • Airport shuttle service is offered for an extra charge of IDR 375000 per vehicle (one way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 550000.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Vasa Hotel
Vasa Surabaya
Vasa Hotel Surabaya Java
Vasa Hotel Surabaya Hotel
Vasa Hotel Surabaya Surabaya
Vasa Hotel Surabaya Hotel Surabaya

Frequently asked questions

Does Vasa Hotel Surabaya offer free cancellation for a full refund?
Yes, Vasa Hotel Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Vasa Hotel Surabaya?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at Vasa Hotel Surabaya on 12 February 2023 start from S$72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Vasa Hotel Surabaya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Vasa Hotel Surabaya?
Yes, there's an outdoor pool.
Are pets allowed at Vasa Hotel Surabaya?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Vasa Hotel Surabaya?
Yes, there's free self parking.
Is an airport shuttle service offered by Vasa Hotel Surabaya?
Yes, an airport shuttle is available. The charge is IDR 375000 per vehicle one way.
What are the check-in and check-out times at Vasa Hotel Surabaya?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Vasa Hotel Surabaya and nearby?
Vasa Hotel Surabaya has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Vasa Hotel Surabaya?
Yes, there are 2 on-site restaurants, featuring international cuisine. Nearby restaurants include Ming garden (9-min walk), Madame Chang (10-min walk) and Monopole Coffee Lab (12-min walk).
What's the area around Vasa Hotel Surabaya like?
Vasa Hotel Surabaya is located a short 13-minute walk from Al-Akbar Mosque.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

D, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

aprilia, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Bad 5 stars
Check in process were smooth, even-though it weren't at the 33th floor as declared on the booking site. We stayed 2 nights at the Glacier Suites. It was far from the standard of 5 stars hotels. The carpets we’re dusty and full of stains. The bathroom amenities and interiors were below par than advertised. Bedding was mediocre, 3 stars standards. Lack of placement in light switches. Overall it wasn't as we expect it to be. Lack of hospitality services in all aspect. Poor standards of social distancing and crowd control during pandemic.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Andrie, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Near access to the tol gate
Handojo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Highly Recommended
Ammor, 1-night business trip
Verified Expedia guest review

6/10 Good

The hotel is getting old and cleanliness especially the shower is poor. The floor was slimy
Sufan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Sit Hian, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff are very nice, nice room, but the restaurant food and breakfast are not good.
Norman, 2-night business trip
Verified Expedia guest review

4/10 Fair

Don't stay here
Too many other choices. Here was what went wrong: no transportation from airport to hotel when we really needed it. No toilet tissue left after housekeeping, even when we called to remind them after. In the middle of nowhere. YOu need car for anything. Takes forever to get served a cup of coffee. At pool side bar I got told I had to pay cash for a drink because i had "run out of deposit". That last one is first time ever.
Ambler, 4-night trip
Verified Hotels.com guest review